Biotone Nails and Spa

+1 714-596-4860

7640 Edinger Ave, Huntington Beach, CA 92647 United States of America

Open Today: -

Quick Facts About Biotone Nails and Spa

Biotone Nails and Spa has several strengths based on the comments provided. One of the strengths is the recommendation from a cousin, highlighting the positive experience with a specific nail technician named Kathy. This indicates that the salon has skilled and competent technicians who are capable of delivering quality service. Additionally, the affordability of the services is mentioned, with Kathy not charging a lot for her work. This suggests that Biotone Nails and Spa offers competitive pricing, making it an attractive option for customers looking for value for their money.

Another strength mentioned is the location of the salon. Being conveniently located is important for customers as it makes it easier for them to visit and access the services. This can be beneficial in attracting and retaining customers, especially those who prioritize convenience.

The variety of colors available is also mentioned as a strength of the salon. Having a wide range of options for customers to choose from is important in meeting their preferences and ensuring customer satisfaction. This suggests that Biotone Nails and Spa has a good selection of nail polish colors, providing customers with ample choices.

The ability of the staff to meet customer expectations and deliver satisfactory results is highlighted in one of the comments. The staff takes their time to understand what the customer wants and ensures their satisfaction throughout the process. This indicates a strong customer service orientation, which is crucial in building positive relationships with customers and fostering long-term loyalty.

Consistency is mentioned as a strength for pedicures at Biotone Nails and Spa. This suggests that customers can expect a consistently good experience when visiting for pedicures, indicating a high level of quality and standardization in their pedicure services.

On the other hand, some weaknesses are revealed in the comments. One weakness mentioned is the inconsistency in the look and durability of acrylic nails. This may affect the overall satisfaction of customers as they expect their acrylic nails to have a consistent appearance and also last for a reasonable period. Inconsistent quality can be a major deterrent for customers, especially when it comes to long-lasting services like acrylic nails.

Another weakness mentioned is the shortage of nail polish colors available for customers to choose from. This limitation can be frustrating for customers, as they may have a specific color in mind or want to match their nails to a particular outfit. The lack of options can lead to customer dissatisfaction and the need to seek services elsewhere.

An issue with crooked nails and different nail lengths is mentioned, indicating a lack of attention to detail or skill in nail shaping and application. This may result in customers feeling dissatisfied with the final appearance of their nails and potentially impacting their willingness to return.

The minor burn experienced during an eyebrow waxing service is mentioned as a weakness. While customer service is praised in this comment, the mishap with the wax temperature can be seen as a lapse in attention to detail. This incident may deter customers from returning or recommending the salon to others.

In conclusion, Biotone Nails and Spa has strengths including positive recommendations, competitive pricing, convenient location, variety of colors, and a commitment to meeting customer expectations. However, there are weaknesses such as inconsistent acrylic nails, limited nail polish colors, issues with nail shaping, and occasional lapses in attention to detail. These weaknesses may affect the overall customer experience and potentially lead to customers seeking services elsewhere.

Best TL Reviews

My cousin recommended this place and to ask for Kathy because she does a wonderful job and doesn't charge alot. She was right! I had a build up of acrylic on my natural nails and I wanted it removed. Well Kathy did remove all the acrylic and then applied the gel to my natural nails. I'm so happy with my nails!! I will definitely be coming here from now on and Kathy is the one I'll be seeing.

Third time here. Great location! About 45 minutes for a gel mani and pedi! Variety of colors available. Results better than expected.

The girls here do a great job! I showed them a picture of what I wanted and they took their time and made sure I was satisfied throughout the process. Would definitely return :)

I have been going to this place for a few years now, it’s been pretty good for pedicures- very consistent. For acrylic nails I have struggled recently because every time I go in it seems they are out of so many nail polish colors that I’m stuck just letting the nail tech pick. Also the look and durability of my nails has been pretty inconsistent as well so it’s hard to walk in feeling confident and excited for my nail appointment. The quality of the service is ok, but the past few months they have been out of a lot and that leaves me to look for another place.

It was alright. I went for a mani/Pedi. My Pedicure was just fine but I got a acrylics and French mani and the shape of my nails was all crooked and the nails different lengths from each other- and it definitely isn't anything about the way my fingers are that made the nails point in different directions cuz I've never had them look like that in the 5 years I've been getting my nails done. Customer service was great though. I just felt bad to ask her to fix the shape after the 4th time and just gave it up

Service was amazing. Called ahead and let them know what my sister and I were looking for and they were ready for us as soon as we got there. We both were looking for designs and they even had several nail techs look at the picture of what I wanted so they could decide who felt they could do the design best. We also got our eyebrows waxed which looked great however the wax was a little too hot and minorly burned my sister so I give it 4 stars but had the wax been more appropriately temperatured would totally have been 5 star experience.

I had a couple pictures of the style I wanted and the gal who did my nails did an amazing job. I wanted to try to match a dress I was going to wear without copying the exact color of the dress. The glitter placement was perfect. She took her time placing each heart on my nails. She even evened out one nail because it had been smudged a bit. The shape and color she picked were perfect. I was in red pleased. The price was really good as well.

Staff was very friendly and nice. Very knowledgeable and quick. I got my nails done by Judy and she did an amazing job doing dip powder. I would highly recommend and come back.