Bobos Beauty Supply

+1 909-980-1416

10690 Foothill Blvd, Rancho Cucamonga, CA 91730 United States of America

Open Today: Closed

Quick Facts About Bobos Beauty Supply

Bobos Beauty Supply has several strengths based on the comments provided. Firstly, it is described as a beautiful beauty supply store with a huge inventory. This suggests that the store is visually appealing and offers a wide range of products for customers to choose from. Additionally, the store is praised for its cleanliness and great customer service. This indicates that the staff is attentive and helpful, creating a positive shopping experience for customers. Furthermore, the store is described as well-stocked, which suggests that they consistently have a good selection of products available.

Another strength is that Bobos offers a 10 percent discount on all future purchases. This loyalty program helps to incentivize customers to continue shopping at the store and rewards their repeat business. It shows that the store values its customers and wants to encourage their ongoing support.

In terms of weaknesses, one comment mentions that Bobos is a bit overpriced. While the selection and service are praised, some customers may find that they can find the same products cheaper online from other sources. This could potentially deter price-conscious customers from shopping at the store, particularly if they know exactly what they are looking for.

There is also a comment about a negative customer experience. The customer states that they were not given adequate attention and had to wait for assistance while another customer received preferential treatment. This highlights a potential weakness in customer service, suggesting that staff may not always prioritize and cater to every customer equally.

Another customer mentions a negative experience with a product return. They bought a curling iron that did not work correctly and were initially told they could return it within a week. However, when they attempted to return it the next day, they were denied and not given a satisfactory explanation. This indicates a potential weakness in the store's return policy and employee training, potentially leading to customer frustration and dissatisfaction.

Even though Bobos is described as overpriced, one customer mentions that they continue shopping there due to its convenience and location. This suggests that while price may be a weakness, the store's convenient location offsets this for some customers.

In conclusion, Bobos Beauty Supply has strengths in its beautiful store, large inventory, cleanliness, and great customer service. The store also offers a loyalty discount and is convenient for some customers. However, it faces potential weaknesses in its pricing, customer service inconsistencies, and product return policy. These aspects should be addressed to improve the overall customer experience and reputation of the store.

Best TL Reviews

Beautiful beauty supply store, huge inventory, clean and great customer service.

A bit overpriced, but the selection and service is always nice. Good for browsing. If you know what you're looking for, may find it cheaper buying online from another source

This was my first experience but definitely not my last. Anne help me. She was friendly and professional throughout the entire hair journey. Thanks to her, I got everything I needed. Thanks again. #TEAMSMILEY

Bobos! Relocated from Foothill and Archibald!

Yesterday! I hit the jackpot. I purcase one human hair wig and I received the second human hair wig at 50 percent off.

Bobos also offers a 10 percent discount on all future purchases.

Don't miss out on their quality products and their knowledgeable staff that will be glad to assist you with all your hair needs

I stared kimotherapy so I will need buy a wig..the girl who was helpin me she just star with me then give service to a regular custumer who she all ready know...I was new and i have more question..and I waa wating fir her around another 18 minutes.she shoul finish with me before let me..so that is goin to be my first and las time to I will buy anythin there..they have no respect and conpation...

Worst place ever bought a curling iron asked the employee I think his name is Stan if anything was wrong with it if i could take it back he said as long as It's within the week I bought it. I took it home it did not heat up correctly so the next day I took it back and the employee stan said nope I couldn't take it back I even asked if I could buy another one and I would pay the difference and he said no. I asked him why did he say I could return it when he's refusing to return it all he said was sorry can't do it ughhhh 45 dollars down the drain I couldn't believe it. I do not recommend this place for any products they are also high in price .

I’ve been going to BOBOS for years even though they are overpriced they have a great selection and they are convenient to me because of their location

Well stock, I now by pass the other beauty supplies store just to go there.