Brighton Cutting Edge

153 Western RdBrighton BN1 2DA

Open Today:

Quick Facts About Brighton Cutting Edge

Brighton Cutting Edge has both strengths and weaknesses based on the comments provided. It is important to note that these comments may not reflect the overall experience of all customers and are specific to the individuals who have left these reviews.

One of the strengths of Brighton Cutting Edge is its affordability. Multiple customers mention that the prices for haircuts are cheap, with one comment stating that it is one-third of the average haircut rates in Brighton. This affordability makes it an attractive option for customers looking for budget-friendly haircuts.

Another strength mentioned in the comments is the friendliness of the staff. One review specifically states that the staff is great and friendly. This positive interaction with the staff can create a welcoming and comfortable atmosphere for customers during their visit.

On the other hand, there are several weaknesses highlighted in the comments. One common complaint is false advertising regarding opening hours. A customer mentions that the salon claims to open at 9 am on Saturdays but was never open at that time, leading to disappointment and wasted time. This inconsistency in opening hours can create frustration and inconvenience for customers.

There are also complaints about the quality of the haircuts received at Brighton Cutting Edge. One customer mentions that their haircut was nothing like what they requested, with half of their hair being cut off. Another customer complains about uneven, brittle, and dry hair after a bad haircut. These negative experiences with the haircuts can lead to dissatisfaction and a lack of confidence in returning for future haircuts.

Furthermore, some customers complain about the lack of professionalism or communication from the staff. One customer mentions that the person who cut their hair did not provide any reassurance during the haircut and did not fulfill their request for a quick straighten. Another customer mentions that the manager claimed to have styled their hair according to a picture but it was nothing like the desired style. These instances indicate a lack of clarity and understanding between the staff and customers, potentially resulting in unsatisfactory outcomes.

Another weakness mentioned in one comment is the shop's closure with no information provided on where they moved to. This lack of communication can leave customers confused and unable to continue utilizing the services of Brighton Cutting Edge.

Additionally, there is a comment about being overcharged for a service that was not received, suggesting a lack of attention to detail in billing customers accurately. This can create mistrust and dissatisfaction among customers.

In conclusion, Brighton Cutting Edge has strengths in terms of affordability and friendly staff. However, there are several weaknesses identified, including false advertising, poor haircut quality, lack of professionalism or communication from staff, shop closure without information, and instances of overcharging. These weaknesses should be addressed by the salon to improve customer satisfaction and loyalty.

Best TL Reviews

I have been coming here for the last 10 years ever since they were based in Church Street. They moved to the Western Road location recently and I thought I would give them a go. Never coming back.

Whilst they are still cheap, I rate them one star for false advertising.

They have it PRINTED on the window that they are open at 9am on Saturdays. I HAVE BEEN TWICE over the last 3 months to get my haircut at 9am and IT HAS NEVER been open at 9am!

On both occasions I have been told to go away by the Chinese staff who are cleaning inside and to come back at 9.30am.

Don't Waste my time if you cannot deliver! WTF, why do you tell people you open at 9am when you don't. So DISAPPOINTING!

WORST HAIRCUT EVER...

So a little back story... I haven't had a haircut in 3 years and have been wearing wigs for 3 years and just lopping it off when it gets long however decided to get a cut today! This is where it went downhill...

So I show the guy some styles I want (didn't get his name but he was baldish and in a pink shirt with tattoos on his arm). He then says no this is a style and proceeds to ask what length I want it. So I'm confusion I say just down to the neck and he continues to cut. I didn't feel reassured while he was cutting especially compared to previous experiences. He then finishes and takes off the sheet and what I got was completely wrong...

He literally cut half my hair off and was nothing that I wanted. I even asked if I could get a quick straighten to finish it off and he said no. Now I realize that he might've just been a barber but then he should of said that beforehand and I'd of gone somewhere else! To add insult to injury I dyed my hair the previous night and that's £10 down the drain (told him this before)

Never going again.

Edit: I went back in and found out the guy was the manager and told him that if he wasn't going to style it he should've told me. He then said he did it in the style of the pic I showed him. The haircut was nothing like the picture. Thankfully I got a refund though.

I went to Cuts and Co to have my hair layered and highlighted back in Summer 2017. The lady was pleasant however she did a very bad job at cutting. My hair was left uneven, brittle and dry! She let me leave the hairdressers looking like a mess! (This wasn't only my view, I had multiple comments stating how bad it was).

After this I rung back asking for them to fix it in which they did and returned my money for the cut. However It still weren't a good cut they just made it shorter.

My hair was very long before and now it is only starting to grow back. Having had this experience is has made me hesitant to have my hair cut again.

I would not recommend to go here. Save your money and go to a hairdressers with more experience!

I went here for a dry trim. It had been a while since I had a haircut so I was feeling very anxious. I was greeted by a lovely lady who asked what I would like and so I waited my turn. She cut my hair and did an amazing job on my hair. She really made me feel comfortable during the process. I will definitely be going here again!

Shop closed and no info on where they moved to. Was a great option for a cheap £7 haircut.

THANK YOU for many fab clipper haircuts - sorry to see today (25/1/22) that the shop is now shut. Let us know where you've gone to. Good luck.

Great and friendly staff! Making their effort for such low prices (1/3 of the average haircut rates in Brighton!). Make me laugh while reading those reviews from ‘disappointed’ people (likely from competitive hairdressers anyways) when this please is always packed...

Had good experiences in the past, but last time I was overcharged for a hair wash that I didn't have and didn't realise till after I left, just thought the prices had gone up. Will be more careful if I go back.