Fattys Hair Braiding & Styling

+1 240-386-7859

8500 Annapolis Rd, New Carrollton, MD 20784 United States of America

Open Today: -

Quick Facts About Fattys Hair Braiding & Styling

Fatty's Hair Braiding & Styling place has both strengths and weaknesses based on the comments provided. Let's break them down:

Strengths:

1. Same-day service: One customer appreciates that Fatty's Hair Braiding & Styling place provides same-day service, allowing them to get their hair braided and styled promptly. 2. Convenient location: Being located right off the highway makes Fatty's Hair Braiding & Styling place easily accessible for customers, making it convenient for them to visit. 3. Nice and neat braids: Another customer mentions that their hair was braided nicely and neatly, indicating that the salon pays attention to detail in their braiding techniques. 4. Friendly staff: Multiple customers mention that the staff at Fatty's Hair Braiding & Styling place are friendly and pleasant, creating a positive and welcoming atmosphere for clients. 5. Customer satisfaction: Despite some negative comments, there are customers who express their satisfaction with the service they received, indicating that Fatty's Hair Braiding & Styling place has the potential to provide good customer experiences.

Weaknesses:

1. Excessive tightness causing scalp issues: One customer had a negative experience where their hair was braided too tightly, causing them to seek medical attention. This indicates a lack of attention to the client's comfort and well-being. 2. Lack of responsiveness: The same customer who experienced tight braids mentioned that when they contacted the salon about their issue, they were ignored, highlighting a lack of customer care and communication. 3. Inconsistent service quality: A long-time customer mentions that they have experienced inconsistencies in both pricing and the quality of service provided by different stylists in the salon. This indicates a lack of consistency and reliability in the staff's skills and pricing policies. 4. Unprofessional behavior: Another customer mentions a negative experience where they made an appointment but were kept waiting for a prolonged period and then dismissed when the stylist decided not to provide the desired service. This demonstrates unprofessionalism and a lack of consideration for the customer's time and needs. 5. High prices without corresponding service: A customer expresses dissatisfaction with the high prices charged by Fatty's Hair Braiding & Styling place, expecting high-quality service in return. However, their experience did not match their expectations, leading to disappointment.

Overall, Fatty's Hair Braiding & Styling place has the potential to provide good customer experiences with its same-day service, convenient location, and friendly staff. However, there are clear areas of improvement needed, such as addressing issues with tight braiding, inconsistent service quality, unprofessional behavior, and potential pricing discrepancies. By addressing these weaknesses, Fatty's Hair Braiding & Styling place can work towards providing a consistently positive and satisfactory experience for their customers.

Best TL Reviews

If you want your hair braided nice and neat with same day service, then this is your place. Located right off the highway, Fatty Braiding will get you ready for vacation or whatever you need. I am get knotless braids and they are all braided with the same thickness.

Don’t go here. They braided my hair so tight I had to go to the emergency room for boils in my scalp. Terrible. I called her about it. She ignored me. She does not care about her customers only the money. Will never go to her again.

The young lady who braided my hair today was very nice, I always have a pleasant experience here.

The ladies in this shop is the sweetest and will donyiur hair until its to your liking

I have been going here for 9 years and every time I go,I get charged $100 more for the same service . The last time I went it was very disappointing with my knotless braids .The lady put a bunch of hair on a little piece of my natural hair ,it was so heavy It formed bumps all around my scalp. The only person you can really depend on is the manager Fatty to do your hair correct .That's sad when the whole staff should be consistent! I am now going somewhere else because of the inconsistency with staffing and pricing .

I have been to Fatty's twice now (within three months) and both times I was very satisfied with the results!!! (A different stylist each time) My scalp was not sore afterwards from the pulling, and they listened to my feedback and concerns to ensure I received the style I wanted. The ladies in the shop are Fun and courteous and overall offer good customer service. I would recommend Fatty's to ALL!! Stay safe!

I made an appointment a week in advance and when I show up they tell me to leave because they are too busy. I tell them I have an appointment and they told me I had to wait for someone to come do my hair, I wait over 40 minutes for the lady to show and look at what I wanted and say "I'm not doing that".....I was only getting two braids. I promise you I will NEVER go back there, they are RUDE and Unprofessional. I guess what I was getting didn't cost enough for them to do my hair. I guess you have to spend over $200.00 for them to give you GREAT Customer Service.

Yes, they have good stylists. However, there is a lack of professionalism with their clients and operations. I made an appointment and arrived at 9am. I was kept waiting for about 2 hours after washing my hair so that they can serve other clients who came later than me. In the past, it was never this bad, but it is reasonable to expect high quality service when you are being charged almost $200.