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Brunchies Cafe

+44 20 8770 9808
112 Westmead Rd, Sutton SM1 4JD United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About Brunchies Cafe

Brunchies Cafe has received mostly positive comments, indicating several strengths of the establishment. The main strengths can be categorized into four key areas: cleanliness and ambiance, service quality, food quality and options, and value for money.
One of the key strengths highlighted by customers is the cleanliness and ambiance of Brunchies Cafe. Multiple comments mention that the place is nice and clean, which is an important factor for a dining establishment. A clean environment contributes to a pleasant dining experience and can enhance customer satisfaction. Additionally, no negative comments were made regarding the cleanliness of the cafe, suggesting that it consistently maintains a high level of cleanliness.
Another strength of Brunchies Cafe is the quality of service provided by the staff. Customers frequently praise the friendly and helpful nature of the staff, with terms such as "excellent staff," "great friendly staff," and "lovely and very friendly waitress" being used in the comments. Prompt service is also mentioned, indicating that customers do not have to wait too long to be attended to. Good service can leave a lasting positive impression on customers and result in repeat business.
The quality and variety of food offered by Brunchies Cafe is another strength highlighted by customers. Comments such as "amazing food," "tasty food," and "super delicious" indicate that customers are satisfied with the taste and flavor of the food served. The fact that the cafe offers good portions is also mentioned, suggesting that customers feel they are getting value for money. Moreover, the cafe provides options for both eating in and delivery, catering to the preferences and needs of different customers.
Value for money is another strength mentioned in the comments. Customers appreciate the reasonable prices of the cafe, indicating that they believe they are getting good quality food at affordable prices. The fact that breakfast items come with toast and a hot drink is also highlighted, which adds to the perceived value for money. Restaurants and cafes that provide good value for money can attract and retain customers, as it is an important consideration for many when choosing a place to dine.
While the majority of comments are positive, there is one comment that highlights a potential weakness of the cafe. The customer mentions a man who was assisting the waitress was "hostile and rude" and didn't come across as approachable. They also witnessed him being disrespectful towards the waitress. This indicates a lack of professionalism on the part of the staff member and could negatively impact the dining experience of customers. It is important for the management to address and rectify such behavior to ensure the provision of quality service continues.
In conclusion, Brunchies Cafe has several strengths that contribute to its positive reputation among customers. These strengths include a clean and inviting environment, excellent service provided by friendly staff, high-quality and tasty food options, and good value for money. However, the cafe should be mindful of potential weaknesses such as instances of rude and hostile behavior by staff members. By addressing these weaknesses and capitalizing on its strengths, Brunchies Cafe can further enhance the overall dining experience for customers and ensure their continued satisfaction.


Best TL Reviews

Nice clean place service was excellent and it was 15.35 20/6/2022
I visited thank you food was very good good portions tea was good thanks
Great cafe, reasonable prices and tasty food. Great to eat in and but also does a good delivery
Amazing food great friendly staff
Good value! Brekkies come with toast and a hot drink
Great place go here all the time. Fair priced and portion size.
Recently visited this cafe for lunch with family, was greeted by the lovely and very friendly waitress we got to meet called Maria, she attended our table immediately and made sure we got everything we asked for. Unfortunately we cannot say the same about the man who was helping not sure if he is her assistant and didn't catch his name, but he was very hostile and rude and didn't come across approachable, hopefully his manager picked up on his behaviour because we also witnessed him on several occasions talking very badly to Maria who was rushed off her feet.
First time ordering here. Me and my partner love to have a breakfast together in the morning and thought we’d try something new! We had 2 bacon rolls and a breakfast. Super quick and super delicious! Highly recommend !
Excellent staff and excellent food and service

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Brunchies Cafe Info

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Offerings
  • Coffee
Dining options
  • Dessert
Payments
  • NFC mobile payments

Today

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday Closed

How to go there

Location