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C T Nails

+1 217-483-3232
1037 Jason Pl, Chatham, IL 62629 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About C T Nails

C T Nails place has received mixed feedback from customers, with both positive and negative experiences reported. In order to evaluate the strengths and weaknesses of the establishment, let's delve into the comments provided.
Starting with the strengths, there are several positive aspects of C T Nails place that customers have highlighted. One customer mentioned that the staff is polite, which creates a friendly and welcoming atmosphere. This is essential for any business, as it contributes to customer satisfaction and a positive overall experience. Another strength is the pricing, as one customer mentioned that they found the pricing to be decent. Affordable prices can attract customers and keep them coming back, especially in a competitive industry like nail salons. Additionally, the comment mentions that the work done on the customer's grandma was nice, indicating that the quality of the nail work is satisfactory. Good service and quality work are crucial for maintaining a positive reputation and attracting new customers.
Now let's discuss the weaknesses that have been pointed out by customers. One customer expressed disappointment in the decline in the quality of service they received over time. This indicates a lack of consistency, which can be a major concern for customers who seek a reliable and trustworthy salon. Inconsistent service can lead to frustration and result in customers seeking alternative options. Another weakness highlighted by this comment is the issue with pricing. The customer mentioned that the prices for a simple full set with a single color varied each time, which can be confusing and frustrating for customers. Consistency in pricing is vital for building trust and retaining customers. Furthermore, the comment mentioned that the male workers were rough and rushed through their work, which is another weakness. Rough treatment and rushed service can cause discomfort and dissatisfaction, leading to a negative experience. Lastly, the comment expressed disappointment in the longevity of the nails, as they broke off after just two weeks. Durability and long-lasting results are crucial for customer satisfaction and value for money.
Moving on to another comment, a customer expressed dissatisfaction with the outcome of their requested French tips. This suggests a weakness in the ability of the staff to accurately interpret and execute specific customer requests. Miscommunication or lack of attention to detail can result in unhappy customers and a negative reputation for the salon.
On the other hand, we have positive comments highlighting the strengths of C T Nails place. One customer mentioned their happiness with the service and outcome of their nails. Another customer stated that they are always happy with how their nails turn out after visiting the salon. This suggests a consistency in the quality of service and work, which is a major strength for any business. Consistency leads to customer loyalty and positive word-of-mouth recommendations.
However, it is important to note that there is a comment citing issues with the quality of the work. The customer mentioned that while the designs were great, the overall quality was lacking. The edges of the nails were rough, especially around the cuticle area. Moreover, the nails started peeling after a short period of time, indicating a lack of durability and longevity. This is a significant weakness for C T Nails place as it raises questions about the skill and attention to detail of the staff.
Another comment highlights a positive aspect of the salon, stating that they were able to accommodate the customer even when they came in late. This indicates flexibility and a willingness to provide good service, which is a strength for the salon. The customer also expressed satisfaction with the job done on their nails, indicating a consistent quality of work.
To summarize, the strengths of C T Nails place include polite staff, decent pricing, accommodating late customers, and consistent quality work. However, the weaknesses include inconsistency in service quality, varying prices, rough treatment by male workers, difficulties with specific requests, and issues with the durability and longevity of the nails. These weaknesses can impact the overall customer experience and lead to dissatisfaction. Identifying and addressing these weaknesses can help C T Nails place improve their services and retain their customers.


Best TL Reviews

We have a new go-to! Took my grandma to get her nails filled. Polite staff, decent pricing and nice work. They took her as a walk-in and she was seated with one of the ladies by the time we picked a nail color. It was better work than the more posh place she used regularly. Very happy.
I have been going here for over a year getting my nails done and it’s safe to say i will not be back. When i first started going they were amazing. The last couple times i’ve went they have looked horrible, they haven’t done cuticle work and they break off after not even two weeks. Also I understand prices of things go up but every time i’m there for a simple full set with a single color it is always a different price. The ladies that work there are always sweet but the men are so rough and also rush their work. Im disappointed because i thought i finally found a place i could always go to but i guess not.
Asked for French tips he gave me this hunk of shittt????. Thank you michael
Very happy with my nails
I've been going here for awhile and I'm always happy weigh how my nails turn out.
Designs are great but the quality is far from it. Had my nails done with acrylic and shellac and the design is exactly like I showed them the picture of but the edges are very rough even around the cuticle area. A week after getting them done one started peeling up from the cuticle so I went back in and they added glue. A week and half after that the same nail is again peeling at the cuticle. Pretty disappointed as I always heard great things but I went in when they were completely dead and were basically all napping in the pedi chairs and was still rushed through.
Went in late in the day and they still did my dip . Very nice and great job. Perfect nails! Love this shop!
Consistently good quality! Their shellac manicures last for weeks without chipping.

Place Pictures

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C T Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Payments
  • Credit cards

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location