Quick Facts About Cali Nails
Cali Nails Place, based on the comments provided, has both strengths and weaknesses. In this analysis, we will explore these attributes and provide a comprehensive review of the salon.
Starting with the strengths, it is evident that some customers had positive experiences at Cali Nails Place. One customer mentioned that their nails turned out great and they loved them. The customer highlighted the nice atmosphere, friendly staff, and reasonable pricing. This positive experience showcases the potential for good service at Cali Nails Place. Additionally, another customer mentioned that Tang, one of the nail technicians, did an amazing job. Tang was praised for being friendly, engaging, and delivering great results. This suggests that there are capable and skilled nail technicians working at the salon. Furthermore, a customer mentioned that they appreciated that the salon offered color changing gel, indicating that there may be a variety of services and products available to customers.
However, despite these strengths, there are several notable weaknesses that must be addressed. Several customers expressed dissatisfaction with the customer service they received at Cali Nails Place. Complaints centered around rude behavior, impatience, and a lack of professionalism. One customer mentioned that the lady who attended to them seemed impatient and aggravated, which resulted in a painful and unsatisfactory experience. Another customer mentioned that the staff ignored them and began speaking in their native language when confronted about their unprofessional behavior. These instances of poor customer service are concerning and indicate a lack of professionalism and empathy towards customers.
Another area of weakness highlighted in the comments is the quality of the work done at Cali Nails Place. Many customers expressed dissatisfaction with the outcome of their nail services. One customer mentioned severe damage to their natural nails, including a ripped-off nail and constant pain caused by acrylics. The use of the drill at high speeds, aggressive filing techniques, and lack of attention to detail were also mentioned as areas of concern. These experiences indicate a lack of skill and care when it comes to performing nail services, which is alarming considering the potential harm that can be caused to customers.
Furthermore, there were complaints about Cali Nails Place not being able to fulfill specific design requests. One customer mentioned that they were denied a simple sweater-looking design on their nails, even after specifying that they only wanted it on their hands and not their feet. This refusal to accommodate customer requests, along with the rude manner in which it was handled, reflects negatively on the salon's flexibility and customer-centric approach.
Sanitation and cleanliness were also criticized by customers. Multiple customers mentioned a lack of cleanliness in the salon, with one customer specifically mentioning dust and nail clippings on the floor. Another customer highlighted that used products were not properly cleaned. These hygiene concerns raise questions about the safety and well-being of customers, particularly in the context of potential infections and the spread of diseases.
In conclusion, Cali Nails Place has both strengths and weaknesses. While some customers had positive experiences and appreciated aspects such as friendly staff and reasonable pricing, several concerns were raised regarding customer service, quality of work, design accommodations, and sanitation. These weaknesses indicate a need for improvements in professionalism, training, and cleanliness within the salon. Addressing these issues will be essential for Cali Nails Place to foster a positive reputation and provide a satisfactory experience for its customers.
Best TL Reviews
Horrible experience. The lady seemed very impatient and aggravated and jerked my hands around like a dog on a leash. I did not receive the nail design I asked for. Severe damage has been done to my natural nails, to the point where my fingers are in constant pain from the acrylics ripping them apart. Half of one of my nails was ripped off. They used the drill at the highest speed possible, and the floor was not clean. It was covered in dust and other client's nail clippings. My cuticules were covered in cuts and the filing was so aggressive that my fingers were in pain for days afterward. I'm worried about MMA use on client's nails.
I went for a pedicure and a full set with design. After waiting forever, they told me they wouldn't do the design I wanted, which was a simple sweater-looking design on one nail each hand. I told them just on my nails, not my feet, and they still said no, they could only do regular color, so I put my shoes back on and left. They were also very rude about it. I asked if anyone else in the shop could they said no also.
Absolutely unprofessional they pick and choose who nails they want to do! I went in there today and asked Jason how long was the wait and he ignored me so I waited and waited and then I asked the other lady and she said she had an appointment. My sister was there getting her nails done and when she was leaving she asked Jason I thought you and her had an appointment why did y’all lie? No one said anything but begin to talk in their language! DO NOT GO HERE!!
Showed the nail lady were my mom had lumps in her nails, her nails were not filed correctly,paint on the out side of her fingers we tried to nicely ask her to fix the nails but she said she was finished. Really rude she rushed through those nails. We will wait until inals are open next time
I love my nails, I went last Sunday and I didn't sit there for no more than 5 min and they didn't take lone doing my fill-in or gel paint and they were nice and price was not crazy will be back soon i drove 30 mins away from home to this place.
Horrible. Will never ever come back! Very unsanitary they don’t clean used products. i went in around 12:30 for a medi and pedi and didn’t leave til 4:30 with only a medi done because they took so long. And not to mention the man “jason” had to redo my nails because he could not do what i asked for. both sets that i had done looked like a two year old came and messed them up. I LEFT CRYING!!!
Tang got me RIGHT. She was super nice and was joking and talking with me the whole time. Didn’t over charge and did an amazing job I LOOOVVEEE my nails. I’m making this my regular spot! They’re color changing gel
I showed the lady the picture and she said she can do it but you couldn’t she had to get somebody else to do the design for her my nails are really thick….
Cali Nails Info
Amenities
Accessibility
Today
Opening Hours
Monday | 10:00 AM - 09:00 PM |
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Tuesday | 10:00 AM - 09:00 PM |
Wednesday | 10:00 AM - 09:00 PM |
Thursday | 10:00 AM - 09:00 PM |
Friday | 09:00 AM - 09:00 PM |
Saturday | 09:00 AM - 09:00 PM |
Sunday | 02:00 AM - 06:00 PM |
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Location
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