RMP Hair & Co

+1 413-774-4040

443 Bernardston Rd, Greenfield, MA 01301 United States of America

Open Today: -

Quick Facts About RMP Hair & Co

RMP Hair & Co has received a mix of positive and negative comments from customers. Analyzing these comments, we can identify the strengths and weaknesses of the salon.

Starting with the strengths, several customers mentioned that their hairdressers, particularly Terry and Sara, listened to their requests and were able to deliver the desired results. This indicates that the salon has competent stylists who are capable of understanding and executing the client's vision. Additionally, the friendly and pleasant staff have been commended, contributing to a positive atmosphere within the salon. The affordability of the services is also highlighted, making it accessible for customers on a budget. The convenience of walk-ins and the availability of appointments for those who prefer to plan ahead are also mentioned as positive aspects of the salon.

However, there are several weaknesses that have been pointed out by customers. One recurring issue is that some hairdressers do not listen to what the clients want, resulting in undesirable haircuts. This lack of attention to detail and poor communication can lead to dissatisfaction among customers. The inconsistency in the quality of haircuts is another problem, with some customers reporting both good and bad experiences at the salon. This indicates that there may be a lack of consistency in the skills and training of the stylists. Some customers have also mentioned difficulties with dealing with specific hair types, such as thick and straight hair, which may require more time, accuracy, and skill to cut properly. This suggests that the stylists may not be adequately equipped to handle certain hair types, leading to less than satisfactory results. Furthermore, the issue of rushed haircuts has been raised, with customers feeling that their hair was not properly evaluated, adjusted, or blow-dried, resulting in an unfinished appearance.

In conclusion, RMP Hair & Co has both strengths and weaknesses based on customer comments. The salon's strengths lie in their ability to listen to customers' requests, deliver desired results, and maintain a friendly and pleasant environment. The affordability of the services and the availability of walk-ins and appointments are also positives. However, the salon faces weaknesses in terms of inconsistency in the quality of haircuts, a lack of attention to detail, difficulties with certain hair types, and rushed services. To improve, the salon should focus on training and supporting stylists with different hair types, ensuring effective communication with clients, and allowing sufficient time for each haircut to ensure a satisfactory outcome for all customers.

Best TL Reviews

Love Terry ⛱️

She did what I wanted

And found out all my coworkers go to her lol

Love with Terry did for me! I needed some hair help and she nailed it!

I went in for a quick haircut and I guess that'6s really what I got. The hairdresser Sara was really friendly at first but didn't listen to anything I said and was done very very quickly. My hair is extremely uneven and way too short. When she noticed it was bad she blamed it ony hair type and that I dye it. I received an amazing cut at great clips and was told I have.very easy hair to cut. I guess you get what you pay for. Never going back.

I had an great experience at RMP. Sara did my hair and she was amazing and listened to what I wanted to do with my hair! Will definitely be going back

I have had several good haircuts and several bad haircuts at this place. I felt like I figured out which hairdressers were trustable. I brought in a photo of a fairly simple haircut that was a little different than what I had been getting over the past few years. I went to a very experienced hairdresser there and it came out horrible. I just wanted some bangs, some long bangs as indicated in the picture and I got short horrible bangs that I’m going to have to get fixed somewhere else and spend a whole bunch of other money. Needless to say I don’t trust this place anymore and I won’t go back!

The girl was nice and I feel bad giving a bad review BUT...I warned her my hair is difficult to cut because of how thick and straight it is. I thought that would speak for itself because my favorite stylist who is too far away now, understood the first time I told him - stylist has to cut, evaluate, cut, evaluate, dry, evaluate, adjust. This was going to a barber...super fast and no option to blow-dry or touch up, as there was someone waiting. My hair takes time and accuracy. When my hair was dry later in the day, I saw all the scissor marks I told her about and it was at least 1/2" shorter on one side, with all kinds of straggly ends everywhere. Only paid $15, so I guess you get what you pay for. I'd be willing to pay TRIPLE for a good haircut. Will keep looking for a competent stylist.

This place is great! I had not been in a very long time but I'm really glad I decided to stop in. I wanted to try a new style. Normally I just do the whole crew cut thing... All I needed to do was show a photo of what I wanted and just like that I had a very similar style fit for myself. The feeling was almost unreal. I was so happy with there quality of work too. I didn't feel itchy or anything! Normally I feel like I need to rush home for a quick shower. Not after getting my hair cut at this place. I'll definitely be going back when I need a touch up.

Great place to be able to walk in for a haircut with great prices and really pleasant staff. It's a nice place for the whole family to be able to get a haircut or anything else that you would like done to look your best. Walk in or call ahead for an appointment.