Quick Facts About Candy Nails & Spa
Strengths of Candy Nails & Spa place:
1. Beautiful nail results: The commenter mentions that their nails came out beautiful, indicating that the salon is capable of delivering aesthetically pleasing results. This is an important strength as customers often visit nail salons for the purpose of enhancing the appearance of their nails.
2. Knowledgeable staff: Another commenter praises the staff's knowledge and their effort in resolving nail damage caused by other salons. This indicates that the staff at Candy Nails & Spa place is well-trained and experienced, enabling them to provide expert advice and solutions to customers' nail-related issues.
3. Clean and well-maintained salon: One of the commenters mentions that the salon keeps everything clean. This is an important strength as it reflects the salon's commitment to maintaining hygiene standards, which is essential in a nail spa environment. Cleanliness creates a positive impression on customers and ensures that they feel comfortable and safe during their visit.
4. Repeat customers: Multiple commenters mention that they have repeatedly visited Candy Nails & Spa place and have had great experiences each time. This indicates that the salon has a loyal customer base who are satisfied with the services provided. Repeat customers are a testament to the salon's ability to deliver consistent results and provide a positive overall experience.
5. Excellent customer service: Although there are negative comments regarding customer service, one of the commenters mentions that the staff was nice and pleasant. This indicates that the salon has staff members who are friendly and attentive to customers' needs, which is an important strength in the service industry.
Weaknesses of Candy Nails & Spa place:
1. Inconsistent pricing information: One of the commenters mentions that the salon provided different pricing information over the phone and upon arrival. This inconsistency in pricing can lead to customer dissatisfaction and distrust. Clear and transparent pricing information is essential to ensure that customers feel confident and informed about the cost of the services they are receiving.
2. Lack of greeting and acknowledgement: One of the commenters mentions that nobody greeted or acknowledged them when they entered the salon. This lack of customer-centric behavior indicates poor customer service and can create a negative impression on customers. Greeting customers and making them feel welcome is an important aspect of creating a positive atmosphere within the salon.
3. Subpar service: One commenter mentions that the service they received was subpar and not worth their time or money. This indicates that the salon may have issues with service quality and consistency. Inconsistent service can lead to disatisfied customers, negative word-of-mouth, and a decline in customer retention.
4. Limited service options: One commenter mentions that they were told they couldn't have the French manicure they desired. This indicates a limitation in the salon's service offerings, which can be a disadvantage as customers often prefer a wide range of options to choose from. Limiting service options can result in turning away potential customers who are seeking specific treatments or styles.
In conclusion, Candy Nails & Spa place has strengths in delivering beautiful nail results, having knowledgeable staff, maintaining cleanliness in the salon, retaining repeat customers, and providing excellent customer service. However, the salon also has weaknesses in inconsistent pricing information, lack of greeting and acknowledgement, subpar service quality, and limited service options. It is important for the salon to address these weaknesses, improve upon them, and leverage their strengths in order to provide a better overall experience for their customers.
Best TL Reviews
when i called one day before they told me it would be $50, the day of me going in i called and asked again to make sure both hands and feet were $50. When i got there and finished doing everything they told me it was $95, i asked why and they told me i chose the most expensive pedicure, which i didnt i did a basic pedicure, then i did a simple nail set that had no effort needed. The nails came out beautiful, but dont trust these guys, they’re ignorant, and there was this one girl that would come up rlly close to me and kept trying to look at the women doing my nails progress, very uncomfortable.
I came in on a Saturday at 1000 sat patiently as a walk in. They had 4 techs. Not once was I greeted upon entry. Nobody seems to want to acknowledge anyone walking in. Just plain rude. My toes are hideous to the point that my planned manicure… I just nixed! Not worth my time or money when service is just sub par. I will take the drive to the other side of town before coming back.
The lady took 18 minutes to do my pedicure the fastest pedicure I ever had and it's 25$ then its 10$ for 10 minutes lol.
They were every knowledgeable. She explained how other nail salons were damaging my nails with gel so she tried several new techniques to remedy the problems. I think I found my new nail salon!
I was given a gift certificate for services here from a friend girl. I really like their work. My hands, and feet were beautifully manicured! I will go back again.
I called ahead to ask about a wait for a french manicure and was told I could come right in. When I showed up, the lady I spoke to on the phone told me she could only do gel or clear polish - not the french I wanted. So that was a waste of time.
Sean was excellent. Never did the gel and he explained to me in detail about it. My niece recommended me to go to this place and I am so glad I did. I live in the other side of Orlando which is Hunter’s Creek the commute is worth it . The staff was nice and pleasant. I recommend this place to everyone. Sean just added a new client, thank you so much I will be seeing you again next month!!!!
FIVE stars baby!!!❤️
They do amazing work. The place is very nice and they keep everything clean. I have been there 3 times now and I will keep going back. I've had nothing but great experiences there!
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Candy Nails & Spa Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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