Central Nails

+1 864-599-7945

3720 Boiling Springs Rd, Boiling Springs, SC 29316 United States of America

Open Today: -

Quick Facts About Central Nails

Central Nails Place has both strengths and weaknesses based on the comments provided. Let's analyze each point and discuss how it contributes to the overall perception of the salon.

Strengths: 1. Cute and perfect for prom: One customer mentioned that Central Nails Place was perfect for her prom, implying that the salon has the ability to create trendy and desirable nail styles for special occasions. This indicates that they have skilled nail technicians who can deliver high-quality results for important events.

2. Great customer service: Customers appreciate the excellent customer service provided by Dara at Central Nails Place. This positive feedback suggests that the salon values customer satisfaction and goes the extra mile to ensure a pleasant experience. Good customer service can encourage loyalty and repeat business.

3. Cleanest nail salon in Boiling Springs: Cleanliness is a significant strength mentioned by a customer. A clean salon is essential for maintaining a hygienic environment and ensuring customer safety. This positive perception could attract customers who prioritize cleanliness when choosing a nail salon.

4. Welcoming atmosphere and gentle service: A customer highlighted the welcoming atmosphere and gentle service they received at Central Nails Place. This positive experience is crucial, especially for customers with anxiety or who may be nervous about getting their nails done. A friendly and gentle approach can make customers feel more comfortable and relaxed during their visit.

Weaknesses: 1. Excuses not to do popular styles: A customer expressed disappointment at the salon's reluctance to do popular styles or cater to specific requests. This suggests a potential weakness in the salon's ability to adapt to customers' preferences and meet their expectations for different nail designs. Flexibility in style choices is an important aspect of customer satisfaction.

2. Language barrier and impolite behavior: One customer had a negative experience with the salon's staff, noting that they spoke in their language where customers couldn't understand. Additionally, the staff members were rude and unprofessional. This behavior can create an unwelcoming environment and may lead to customer dissatisfaction and negative word-of-mouth.

3. Lack of attention to detail: Multiple customers expressed disappointment with the technicians' sloppiness and lack of attention to detail. This resulted in bad acrylic and dip powder manicures and even nail polish splatters left unattended. Inconsistent and subpar work can damage the salon's reputation and discourage repeat visits.

4. Increased charges without clear justification: A customer mentioned being charged more for gel even though they specifically requested acrylics with regular polish. This inconsistency in pricing can lead to customer frustration and a lack of transparency.

Overall, Central Nails Place has several strengths, including the ability to create trendy styles, great customer service, cleanliness, and a welcoming atmosphere. However, there are weaknesses in their flexibility with customer requests, language barriers leading to rude behavior, lack of attention to detail, and inconsistency in pricing. The salon should address these weaknesses to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

super cute and absolutely perfect for my prom! she was quick, and definitely new what she was doing, they looked exactly how I wanted them! i couldn’t recall her name… but definitely the best, and cleanest nail salon in boiling springs

This was my second visit to this location and both visits were awesome. Dara has great customer service and is a great nail tech. She did an outstanding job on my feet and hands!

I strongly suggest you schedule an appointment. If you choose to be a walk-in, be certain to get there early!

This is the second time I have came to central nails and I love it they have treated me very well compared to other places I have went this will be my new nail spot

I’ve been there several times, and I thought it was alright at first, but every time you ask to make some popular styles or something else, they will start to find a bunch of excuses not to do it for you, and the people inside are basically Cambodian People, often after a little conflict with the guests, they speak in their language where we can't understand at all, and even once they finished my nails casually, they stained my fingers and palms with nail polish In the case of , they didn't help me clean it at all. When I asked for it, they actually said that you didn't pay the price for cleaning the nails, so under normal circumstances, they wouldn't clean it for you. How ridiculous, I spent $60 to get a manicure, they actually asked me to clean it myself because they were unprofessional and caused my nail polish to get on my fingers, and they had the audacity to tell me to try to clean it with hand sanitizer, the people inside were rude, never go back

Super disappointed in this salon, which we've been using quite often. Had my daughter's full set done here today and they charged more for gel, even though I specifically told them acrylics with regular polish. She also said it was more for "length" which is a joke because they are shorter than what I normally get and have never been charged more. $60 is ridiculous around here. It's a clean place, and everyone is friendly, but we won't be back after this

I love this place. for people with anxiety it can be a struggle but the atmosphere there was so welcoming. the sweet lady I had was so nice and was very gentle unlike other places i’ve been to. i’ll be back!????

I normally never go out of my way to leave reviews- but my sister and I are extremely dissatisfied with not only the service but our nails. Both of our technicians were extremely sloppy, which resulted in bad acrylic and dip powder manicures. I had to ask my technician multiple times to fix very clear mistakes- and she made me feel bad for not mentioning them earlier. My sister’s technician specifically was very rude and rough with her nails and hands. Both of us have nail polish splatter on our fingers that they didn’t bother to fix.

On top of all of that, the environment isn’t welcoming, comfortable, or particularly clean. I’m so bummed that this is how I feel after getting my nails done. I would highly** recommend going elsewhere.

Kelly did a fantastic job on my nails and pedicure. She didn’t rush and took her time to make my nails literally perfect ❤️