Quick Facts About Costa's hairdressing
The strength of Costa's hairdressing place can be seen in the positive reviews, such as the comment stating that the shop and staff are always friendly. This indicates that the staff is able to create a welcoming and comfortable atmosphere for customers. Additionally, someone mentioned that they have been coming to this place since they were a child, suggesting that there is a sense of loyalty and trust towards the establishment.
Another positive aspect mentioned is the good attitude and professionalism of the barbers. They listened to the customer's request and made their child feel comfortable during the haircut. This indicates that the staff are skilled at their craft and have good customer service skills.
However, there are a few weaknesses that can also be identified from the comments. One of the negative reviews mentioned that it was the worst barbershop the person had ever been to. They described the staff as disrespectful and unprofessional. This indicates that there may be some issues with customer service and professionalism within the establishment.
Another weakness mentioned is the lack of card payment option. A customer expressed frustration with this, stating that not everyone carries a lot of cash and it is inconvenient to not have the option to pay with a card. This suggests that the hairdressing place may be losing potential customers or causing inconvenience to existing customers by not offering this payment method.
There was also a comment about the confusion between two merged shops, Costa's hairdressing and Costa's coffee, which could create a negative experience for customers. This confusion may lead to mixed reviews and potentially affect the reputation of the hairdressing place.
Another weakness mentioned is the rudeness of the staff. A customer complained about being asked to move tables unnecessarily and feeling that the staff were rude. This suggests that there may be an issue with customer service and the treatment of customers.
Additionally, another negative review mentioned various issues including a non-functioning toilet, a malfunctioning club card machine, and a discount not being applied as advertised. These issues contribute to a negative customer experience and may deter potential customers.
In conclusion, Costa's hairdressing place has strengths in terms of a friendly staff and good customer service skills. However, there are weaknesses in areas such as professionalism, card payment options, confusion with merged shops, and customer service. These weaknesses may need to be addressed in order to improve the overall experience for customers and maintain a positive reputation for the establishment.
Best TL Reviews
Always friendly, flgreat shop and staff. been coming here since I was a kid
Took my 2 years old son there for the second time. Decent guys, good attitude, listend to my request and made my little man feel comfortable. And of course, nice hair cut too.
Worst barbershop I've ever been in my life. Disrespectful and unprofessional. I asked to have my beard trimmed (twice), and the guy simply shaved it all before I could say something. I tried to be a reasonable person and said it was ok, but his attitude then was so disrespectful, he didn't even say he was sorry. I said it wasn't a correct way to treat customers and he was like "ok, next". The shaving work was poorly done, in order to save time for the next customer I guess. I only wish I could have my money back. This place is a joke. Never walk in.
No card payments??? For months??? It's really time to report it to your head office so someone can come and fix it. You loosing money as not everyone carries a lot of cash on them and it's very irritating for us..pay more attention to your reviews and try to fix the problems...customers not happy, employees not happy...obviously something is wrong..please, don't chew chewing gums with open mouth when serving people...also, training on how to make coffee would be good, almost burned my tongue as coffee was served burning hot..make employee's conditions better, ask them what can be done for them so they feel happier at work...
You will find confused mixed reviews because 2 shops have been accidentally merged into one by name ... costas coffee and costas hairdressing which are both on harrow road ...
Costas hairdressing is a brilliant place , been going here since forever and had no problems at all . See ya soon mate ????
Good barber. Friendly staff
Always giving me take away cups, even I want to sit in and no not because it's closing anytime soon, worker asks me to stand up and move table cause she wants to clean that area, and no not because it's late or anything and not because I sat there too long...the people here are just rude, don't come here if you want a pleasant experience;unfortunately this is the closest costa to me.
Worst costa branch ever, no working toilet - club card machine doesnt work - 25÷ offer on coffee doesnt apply even if its displayed. If you are looking for a pleasant experience avoid this branch
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Costa's hairdressing Info
Amenities
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Tuesday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
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