Cousin's Barbershop

+1 860-436-5262

781 Cromwell Ave, Rocky Hill, CT 06067 United States of America

Open Today: -

Quick Facts About Cousin's Barbershop

Cousin's Barber Shop has received overwhelmingly positive comments from customers, highlighting several strengths of the establishment. These include the following:

1. Referrals: Customers have indicated that they were referred to Cousin's Barber Shop by others in the area. This suggests that the shop has a good reputation and is well-regarded by the community, indicating a strength in quality service.

2. Environment: The shop is praised for its awesome environment, which includes plenty of space, comfort, and a friendly atmosphere. This is important as it creates a welcoming and relaxing experience for customers, further enhancing their satisfaction.

3. Styling and expertise: The barbers at Cousin's Barber Shop are often praised for their knowledge and expertise in their craft. Customers mention that they received official and clean haircuts, indicating that the barbers are skilled at what they do.

4. Pricing: Many customers have mentioned that the prices at Cousin's Barber Shop are cheaper compared to their previous barbers. This attracts customers who are looking for quality service at an affordable price, making it a strength for the establishment.

5. Customer service: Several comments have highlighted the excellent customer service provided by the barbers at Cousin's Barber Shop. Customers mention that they felt welcomed and at home, indicating that the staff is friendly and attentive to their needs.

6. Conversation: The barbers at Cousin's Barber Shop engage in great conversation with customers, creating a pleasant and enjoyable experience. This adds to the overall positive atmosphere and makes the customers feel comfortable and at ease.

7. Consistency: A notable comment mentions that the shop consistently delivers great quality cuts. This suggests that customers can rely on Cousin's Barber Shop for consistent and excellent service, which is crucial for building a loyal customer base.

8. Attention to detail: One customer mentions that the barber took his time to ensure a well-done fade without any visible lines. This shows that the barbers prioritize attention to detail, which is appreciated by customers who value precision in their haircuts.

9. Music: The comment highlights the nice music played in the shop as a positive aspect. While this may seem minor, it contributes to the overall ambiance and adds to the positive experience for customers.

10. Barber recommendations: The comment specifically recommends Justin as the best barber for their son's haircut, implying that Cousin's Barber Shop has multiple skilled individuals who can cater to specific preferences and needs.

While the comments overwhelmingly express positive experiences and feedback towards Cousin's Barber Shop, there are a few weaknesses that can be inferred from the comments:

1. Lack of consistent barber mention: In some comments, customers mention that they forgot the name of their barber, which can indicate a potential weakness in the shop's ability to establish a strong relationship between customers and their assigned barber. Customers may not feel a personal connection, and this could impact repeat business.

2. Limited diversity in customer base: Comments mention that Cousin's Barber Shop is a good place for younger guys to get styled by people like themselves. This may suggest that the shop's target demographic might be narrow, potentially limiting its reach and appeal to a wider customer base.

In conclusion, Cousin's Barber Shop has several strengths, including positive word-of-mouth referrals, a welcoming environment, skilled barbers, affordable prices, excellent customer service, engaging conversation, consistency in quality cuts, attention to detail, and positive music selection. However, potential weaknesses include a lack of consistent barber recognition and a potential limited diversity in the customer base. Overall, Cousin's Barber Shop seems to have a strong foundation and positive reputation within the community.

Best TL Reviews

Was new to the area and was referred to this shop. Another barber actually said its the only other shop in the area he would recommend to someone else. So he sent me to see Anthony. Awesome environment, plenty of space, nice and comfortable, great conversation and friendly guys. Took me in within a half hour as I needed to have beard cleaned up before my wedding. Good place if you are a younger guy looking to get styled by people like yourself. Prices were cheaper compared to my prior barber. Love Cousin's, I'll definitely be back.

New in town and there customer service made me feel right at home. Not to mention they official with the cuts. Ask for Ant or Lil Ant!

Been coming here for years. Always great quality cuts and the guys are super pleasant to chat with while in the shop.

Best barber shop in town hands down!!! The barbers give you the best service and are very knowledgeable and the shop is immaculate. I highly recommend you give these guys a try you won't be disappointed you'll walk in a dud and walk out a stud

I forgot the name of my barber but he absolutely did a phenomenal job. I had long locks and he hooked me up with a clean cut right before my wedding. Highly recommend!

Good customer service..nice music.. barber took his time to make sure it was a well done fade no lines..

Great atmosphere. Will 100% go back. Great haircut too!

Cousin's Barber Shop is the best hands down! Justin who does my sons hair is the best! My son has gone to him for the past few years and won't let anyone else touch his hair. Thank you Justin! ????