Custom Trim Barbers

+1 763-544-1833

691 Winnetka Ave N, Minneapolis, MN 55427 United States of America

Open Today: Closed

Quick Facts About Custom Trim Barbers

Custom Trim Barbers has received a mix of positive and negative comments, indicating both strengths and weaknesses of the place. Let's examine these comments to gain a better understanding.

Starting with a negative review, one customer had a disappointing experience with the appointment process. They called the previous day to make an appointment for their 5-year-old child, which was accepted. However, when they arrived at the barbershop, they were not acknowledged and had to wait for a minute before someone spoke to them. The customer then offered to wait in the car and come back later, and the barber switched to speaking in their native language and spoke with another barber. The customer felt that they were being discriminated against based on race, as the barber mentioned that they accepted the appointment because the customer sounded "white." This incident demonstrates a lack of professionalism and potentially discriminatory behavior, which are notable weaknesses of Custom Trim Barbers.

Another negative review highlights issues with the appointment time and the haircut received. The customer had requested an appointment for 5 pm, which they were told was fine. However, upon arrival, they were scolded for being late, even though the website and front door stated a closing time of 5:30. Additionally, the customer requested a specific haircut, but received a different style that did not meet their expectations. This shows a lack of communication and attention to detail on the part of the barbers, which are weaknesses of the place.

On a positive note, one customer had been going to Custom Trim Barbers for several years and praised their stylist, Anh. They appreciated Anh's intuitive approach to hairstyling and felt listened to. This highlights the strength of having skilled and attentive barbers like Anh, who can provide a positive experience for long-term customers.

Another positive review speaks highly of the barbershop, describing it as the best in the area. The customer states that they have been using Custom Trim Barbers for several years and will continue to do so. They mention the barbers' ability to handle different hair styles and types, highlighting their versatility and expertise. The review also mentions that the barbers provide exceptional quality service and are skilled professionals. These positive attributes demonstrate the strength of the barbershop in providing high-quality services and catering to various customer needs.

Furthermore, customers praise specific barbers like Ann, mentioning she does an amazing job, pays attention to detail, and provides a pleasant experience. This highlights the strength of having skilled and friendly barbers who can deliver excellent haircuts and make customers feel comfortable.

Additionally, the speed and professionalism of the barbers are mentioned positively in a review, with the customer recommending Custom Trim Barbers over other chain establishments. This demonstrates the strength of the barbershop in providing efficient and professional services.

In conclusion, Custom Trim Barbers has both strengths and weaknesses based on customer comments. While there are instances of unprofessional behavior, such as alleged discrimination and miscommunication regarding appointments, the barbershop has positive attributes like skilled and attentive barbers who provide high-quality services and create a pleasant experience for customers. Addressing the weaknesses, such as improving communication and addressing any potential discriminatory behavior, will help the barbershop enhance its overall reputation and customer satisfaction.

Best TL Reviews

I called yesterday to make an appt for my 5 yr old which they accepted. I walked in this morning, no one said anything. About a min or so, when one of the ladies working looked at me, I said my son has at appt at 11:30 and it was 10:57am. This lady said have a seat and I said okay. Then I said I can just wait in the car and come in a lil later. She switch to their native language and spoke with her other barber. The other I guess Ann said, let me talk to you outside cuz the other one told her to talk to me. Just to say, she’s the only one that cuts kinky hair. And that she doesn’t have time to cut my son’s. 1. She never saw my son’s hair to determine what type of hair he has. 2. Ann kept saying come next time. There won’t be next time! 3. This woman said she accepted the appt cuz I sounded “white.” I’m actually shocked in the way the other barber attitude changed within those secs we spoke. Also, when I had called, they should’ve asked what type of hair they going to deal with. This could’ve been accessed differently. In stead of switching up in languages and telling me to step outside to talk to me. Do better!

My first review was deleted so here it is AGAIN.

First I requested an appointment for 5 pm which I was told was fine. When I arrived I was scolded for not being there earlier and that they're technically closed. Even though the website and front door say 5:30. Second I requested a One on the sides and a trim on top. What I received was a Fade with nothing trimmed of the top. Thanks for nothing????

After my barber of 40 years retired, I started going to Custom Trim Barbers and seeing Anh. She has a natural, intuitive way of styling your hair, always listening to what it is you're trying to accomplish. Even though I have very little hair, my monthly appointments are a highlight of the day. Thank you Anh and Custom Trim Barbers.

STOP!!! If you are reading this review, you more than likely are in search for your next barber, much like myself at one time...

This is the only barber shop I have used for several years now, and am sure for the many years to come!

After doing some searching for a local barber shop, I ended my search here, and have been back ever since! In my opinion this barber shop is the best in the area because I always receive the best! From what I have seen over the past few years, there is not a certain type of hair style, or type these ladies can not handle. Do you have kids? If so GREAT, bring them along and they will be taken care of!

Very hard working, skilled, professionals, offering exceptional quality service is what you will experience when coming to this barber shop!

Many thanks!

Amazing job - Ann is great! She is very detailed. A pleasant experience and great value. I will definitely be returning.

Super friendly and could tell they take pride in the haircut they give. It was quick and professional. Would recommend over any other chain. Great place!

Did a great job on my beard and hair. Awesome lady very friendly and takes her time doing awesome work. I will be back!

Amazing!! I just got my hair cut here for the first time as I recently moved to the area. Le took the time to understand what I was looking for and she did an amazing job! I get a classic side part cut with a fade, and it's always tough to find a good barber. So once I find a good one I become a very loyal customer. It's safe to say I'll be back soon! Ann and Le are friendly and knowledgeable. Thank you!!