Quick Facts About Dede's African Hair Braiding
Strengths:
1. Excellent stylist: Dede is praised for her skills and ability to work with great attention to detail. This highlights her expertise and talent in African hair braiding.
2. Fair prices: Customers appreciate the fact that Dede offers reasonable prices for her services. This makes her salon more accessible and attractive to potential customers.
3. Speed and efficiency: Many customers mention how quickly Dede works, which is a valuable skill in the hairdressing industry. This not only reduces waiting times for customers but also allows Dede to serve more clients in a day.
4. Customer satisfaction: Multiple comments indicate that customers have been happy with the outcomes of their hairstyles. This positive feedback suggests that Dede knows how to meet the expectations and preferences of her clients.
5. Professionalism: Dede's professionalism is highlighted in the comments, with mentions of her being quick and professional in her work. This showcases her commitment to providing quality service to her customers.
Weaknesses:
1. Poor customer service: One comment refers to the rude behavior of some employees who talk about customers in their native language and make inappropriate comments. This reflects poorly on the salon's overall customer service and can significantly impact customer satisfaction.
2. Lack of communication: In one instance, the sew-in stylist was late, and the reason given was understandable. However, there seems to have been a lack of communication about the tightness of the sew-in, resulting in the customer's hair being damaged and needing to be cut short. This indicates a breakdown in communication between the stylist and the customer.
3. Employee quality: One comment suggests that the owner should reconsider the employees working for the salon. This highlights the potential lack of training or supervision of staff, leading to unsatisfactory experiences for customers.
4. Language barrier: The comment about employees speaking in their native language and potentially making customers uncomfortable indicates a potential language barrier issue. This can create a communication gap and make customers feel excluded or distrustful.
5. Inconsistency: While the majority of comments are positive, one negative review mentions a bad experience with hair falling out after the sew-in was taken out. This suggests a lack of consistency or quality control in the salon's services.
Overall, Dede's African Hair Braiding place has several strengths, such as having an excellent stylist, fair prices, and providing quick and satisfactory service. However, there are weaknesses that need to be addressed, including improving customer service, ensuring effective communication, and addressing any issues with employee behavior and consistency in service quality.
Best TL Reviews
Dede is an excellent stylist who works quickly and with great attention to detail. Her prices are fair, and she also made me feel at ease. I'm quite happy with the outcomes. 100% endorsed.
Came to my 6p appointment and the sew in lady was late. She said she left to cook dinner because people make appointment and don't come. That's understandable. However, when she did my sew in she made the thread super tight after I asked her not to sew it so tight. When it came down to taking my sew in down my hair fell out. Like to the point I had to cut it short to even style it. I will never be back. THEY TAKE YOUR HAIR OUT!
So far, my favorite hairdresser. She makes me feel at ease in any style I choose. Her braids are always beautiful because she is very quick at braiding. Her braids have never failed to impress me.
I've had Dede braid my hair a few times, and each time she's been speedy and professional. She offers a good price, and I always enjoy my braids. Definitely advisable!
I’ve visited this shop twice and both experiences were wonderful. I recently got some small knotless braids done by a stylist named Blessing and I’m absolutely in love with my hair. She was very fast and very neat and such a sweet person. Blessing’s hands are blessed for sure !
This is an unfortunate review, BUT....Dede's hair-braiding salon owner needs to rethink the employees she has working for her brand. The employees are very rude to the customers. As I was getting my hairbraided, the employees were talking about myself & other customers in their native language. They tend to make comments, look at you and then laugh. Don't spend your money here, their rude, slow, and their actions are inappropriate. If I give you my business treat me with respect while taking my money. NEVER AGAIN! I'll spend my money where I'm respected and wanted.
Beautiful service, the greatest stylist for all braided hair types! Price is also quite fair, and they are very polite and gentle! Will not use any other braiders for knotless or hearts braids!
I tried Dede's knotless triangle braids and was very pleased with the results. She is very quick at her work, she got it done quickly and she was pleasant, I was very happy and I WILL return in the future!
Dede's African Hair Braiding Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | Closed |
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Location
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