Quick Facts About Devoe's Barbershop
Devoe's Barbershop has received mixed reviews from customers, with both positive and negative feedback. In analyzing the strengths and weaknesses of the business, it is important to consider the various aspects mentioned by customers.
Starting with the strengths, many customers appreciate the traditional barber shop atmosphere at Devoe's. They enjoy the old-time charm and the friendly people working there. The barbers are skilled and provide great haircuts, which is evident from the positive comments about the quality of the cuts. The fact that the place also caters to women's haircuts is appreciated by both male and female customers. The affordable prices are also highlighted as a strength, making it an attractive option for many.
Additionally, Samantha, one of the barbers, receives significant praise for her haircuts. She is described as top-notch, and some customers explicitly mention that they only trust her with their hair. This demonstrates that the shop has at least one highly skilled and reliable barber who consistently delivers good results.
However, several weaknesses have been identified by customers. The most prominent issue seems to be the decline in quality after the departure of some female staff members. One customer mentions that a new barber, whose name is not disclosed, is responsible for the decline and should not be trusted with haircuts. This barber is described as taking a long time and doing a poor job. The negative experiences with this particular barber further extend to his attitude and behavior towards customers. One customer mentions a rude encounter during which the barber barked at them and displayed a lack of professionalism. Another customer explicitly states that they would never let this barber touch their child's haircut. Such negative experiences can greatly impact the reputation and customer loyalty of the barbershop.
Another weakness mentioned by a customer is the inconsistency in the quality of service. While Samantha is praised for her skills, another barber is criticized for a terrible haircut that left patches and an uneven hairline. This inconsistency can create uncertainty among customers, especially new ones who may not know which barber to choose.
Long wait times are also identified as a weakness. One customer complains about waiting for over 45 minutes despite being the only customer present initially. This suggests a lack of efficiency and time management, which can be frustrating for busy individuals.
Furthermore, communication issues have been raised by customers. One customer mentions difficulty in contacting the barbershop, as calls go straight to voicemail. Prompt and effective communication is crucial for customer satisfaction and to address any concerns or inquiries.
Lastly, a minor issue raised by a customer is the condition of the barber chairs. They mention that the chairs could benefit from reupholstering. While this may not directly impact the quality of haircuts, it can impact the overall experience and perception of the barbershop.
In conclusion, Devoe's Barbershop has several strengths, including its traditional atmosphere, friendly staff, and affordable prices. The presence of skilled barbers, particularly Samantha, is highly appreciated by customers. However, weaknesses such as the decline in quality after the departure of certain staff members, issues with a particular barber's skills and attitude, inconsistency in service quality, long wait times, communication problems, and minor concerns about barber chairs have been identified. Addressing these weaknesses could greatly improve customer satisfaction and loyalty, thereby enhancing the overall success of Devoe's Barbershop.
Best TL Reviews
If you are looking for the old time barber shop, good people and a great hair cut this is a must do. It also does women hair. My wife says they are great. My two sons won't go anywhere else. Give them a shot. You won't be disappointed.
Myself and 2 sons use to go here every month for our haircuts, but not anymore. When the staff of women left they hired a new guy and the quality of the business went downhill. I will say That Samantha is top notch on her haircuts so if you do go here make sure you have her do your cut. But whoever the other guy is shouldn't even have a pair of clippers in his hands. Not only does he take forever but he does a poor job. He's also rude as 1 time I walked in , there was 2 people there and was immediately barked at by him to "Come back in an hour, because he's busy". Not hello or can you please come back later.? It's a shame because we really enjoyed this place. Maybe if that guy isn't there and they get more staff that have the same dedication to customer service like Sam does I will consider but until then we will go elsewhere. I wouldn't let this guy touch anyone's kids haircut ever.
I like that it's a traditional baber shop. Not a chintzy, hipster barbershop, or a national chain like Malcolm's, just a nice, neighborhood barbershop, giving good cuts at a good price. One of the barbers, Sam, is probably the only person I'll let fade my hair for me now.
Took my grandson there for a shape up and to trim up his Mohawk - the barber did a terrible job - she left patches and a very uneven hairline. My husband had to come home and clean him up properly. $14 not worth it - definitely not going back or recommending them to anyone.
Went in and there was one customer in front of me. Barber was busy counting money and took 15 minutes to invite first customer for a cut. He then proceeded to take over 45 minutes to cut a half bald customer. As I could not wait I left. Will never use again.
Great prices. Fun and friendly. No one leaves here with a bad hair cut. Been going to Devoe's for quite a few years now. Good place.
my kids went for a haircut showed them a picture and definitely they got nothing like the picture and I am trying to call and the phone goes straight to VM I would never send my kids to this place ever again!
Great place! Friendly and skilled barbers. Reasonable priced cuts. Barber chairs could be re upholstered its really the only thing I can chirp about.
Devoe's Barbershop Info
Amenities
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
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