Quick Facts About DIAMOND NAILS AND SPA
with me during my visit. The salon itself is clean and well-maintained, making for a comfortable environment. Additionally, they were able to provide quick service and get me in for an appointment without a long wait. Overall, I was really impressed with the professionalism and friendliness of the staff and the quality of the service I received.
However, there are some weaknesses mentioned in the comments. One customer complained about the durability of their acrylic tips and dipped nails, stating that they started snapping off the day after they were done. This is a significant issue as it shows that the quality of the service may not be consistent, and customers may not be getting their money's worth. Additionally, this customer mentioned that they lost three nails within a day of their appointment, which is highly inconvenient and disappointing. Another customer also mentioned that their nails were thick and painful after getting them done, and when they called to express their concerns, they were only given a limited time slot to rectify the issue. This shows a lack of customer service and willingness to address and fix problems.
Another weakness mentioned is that the customer felt overcharged for their services. This is a significant concern as it suggests that the salon may not have transparent pricing or may not accurately communicate pricing to customers. Overcharging can lead to negative experiences and cause customers to lose trust in the salon.
On the other hand, several positive comments highlight the strengths of Diamond Nails and Spa. Many customers mentioned the friendly and professional nature of the staff. This is an important strength as it contributes to the overall customer experience and can make customers feel comfortable and welcomed. Additionally, the cleanliness of the salon was mentioned multiple times, which indicates that Diamond Nails and Spa prioritizes hygiene and maintains a clean environment for their customers.
Furthermore, the quick service and short wait times for appointments were praised by multiple customers. This is a significant strength as it shows that the salon is efficient and values their customers' time. The ability to provide quick service can help attract and retain customers.
Another strength mentioned is the skill and attention to detail of the technicians. Customers specifically mentioned the great job done with cutting and filing nails and the wonderful feeling after a pedicure. This is a key strength as it shows that the professionals at Diamond Nails and Spa are skilled in their craft and can provide high-quality results.
In conclusion, Diamond Nails and Spa has both strengths and weaknesses. The salon is praised for its friendly and professional staff, cleanliness, quick service, and attention to detail. However, there are concerns about the durability of certain services, issues with customer service, and potential overcharging. It would be beneficial for Diamond Nails and Spa to address these weaknesses and ensure consistent quality and customer satisfaction.
Best TL Reviews
I have been several times and loved it but the last time I was there 2 weeks ago I paid $75 to have acrylic tips and dipped with a painted design. They turned out beautifully until the very next day when they all started snapping off. Lost 3 the day after I paid that and a $10 tip and by day 4 I had 2 left. Unfortunately do not have any pics after breaking.
They are friendly and very professional. Everything is clean and comfortable. Quick service and not a long wait to get in when you call for an appointment. Beautiful work! I'll definitely visit again!
I was hesitant at first because of some of the reviews, but I can tell you I have found my new nail place! I even referred a couple of friends and they are just as happy!
My hubby and I have been going here for several years and ALWAYS have excellent service from everyone there
I love this nail salon and all of the people who work there. I appreciate that these professionals take their time and do as good of a job when they have twenty people waiting as they do when there are only a couple of people waiting.
I always get the express pedicure. They do such a great job cutting and filing my nails My feet feel wonderful after the massaging soak. The remodel is really nice. Will be going back soon
My nails were very thick and started to hurt. I called after about 3 hours. And told them . The man told me to come on Friday morning at 8am. I told him . I was going out of town and ge said I had to come then.
So I will never go back. Poor service.
And they over charged me.
I did not have to wait long and the staff was very welcoming and communicating every step of the way
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DIAMOND NAILS AND SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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