Quick Facts About Direct Beauty Supply
Direct Beauty Supply is a store that primarily sells nail supplies, including tools, nail polish, nail stickers, nail jewelry, files, clippers, and other materials needed for nail design. The store is praised for its reasonable pricing, better quality products than those found on platforms like Amazon, and its helpful and friendly staff. However, there are some weaknesses in their customer service and inaccurate business description, which may affect the overall customer experience.
One of the strengths of Direct Beauty Supply is its wide range of products for nail design. Customers appreciate the variety of items available, making it a one-stop shop for their nail supply needs. The store also sells tools like UV lights and dermals, which are essential for professional nail technicians. The pricing is reasonable and often considered better than what is found on online platforms like Amazon. This combination of quality and affordability is a major strength of the store.
Many customers, both professionals and amateurs, appreciate the store's friendly and helpful staff. The employees are often described as nice and welcoming, creating a positive and enjoyable shopping experience. This is important, especially for amateurs who value having access to quality products and support from knowledgeable staff members. Additionally, customers mention finding new products each time they visit, indicating that the store frequently updates its inventory to meet customer demands.
Direct Beauty Supply is also praised for being a reliable place to get all beauty needs, including hair, nails, and face products. This demonstrates the store's ability to cater to a wide range of beauty enthusiasts, attracting not only nail technicians but also individuals interested in other beauty aspects.
However, there are also weaknesses that need to be addressed to ensure customer satisfaction. One customer complains about a pricing issue, claiming that they were charged more than expected for clearance items. Moreover, the customer alleges that the employees did not want to make things right and even got confrontational. This suggests a lack of transparency and problem resolution skills on the part of the employees, which can lead to customer dissatisfaction and negatively impact the store's reputation.
In addition to this customer's complaint, another customer highlights an inaccurate business profile that states the store sells hair products and supplies when, in reality, they only offer nail supplies. Customers who rely on this information may be disappointed and inconvenienced if they are seeking hair products and make the journey to the store only to find limited options. Accurate information is essential to managing customer expectations and avoiding potential negative experiences.
Furthermore, a repeated complaint relates to the attitude and behavior of some employees. One customer specifically mentions a short employee with glasses who consistently displays a nasty face, monotone voice, and a horrible attitude. This employee's behavior creates a negative atmosphere and may make customers feel rushed and disrespected. Customer service is a vital aspect of any business, and employees should strive to provide a welcoming and pleasant experience to all customers.
Given these strengths and weaknesses, it is apparent that Direct Beauty Supply has a strong product offering and reasonable pricing compared to competitors. However, the store needs to improve its communication, customer service, and accuracy in business descriptions to ensure customer satisfaction and maintain a positive reputation. Overall, with the right improvements, Direct Beauty Supply has the potential to be a successful and customer-focused beauty supply store.
Best TL Reviews
Have been coming here for a while as a new nail tech but today is the last time. I grabbed five stickers that were in a $1 clearance bin asked a employee if they were $1 they said yes I bought them was charged over $2 for each sticker and they didn't want to make things right and wanted to fight me. Good job guys
I love this store so much! This is my go to, the people here are so helpful and friendly! There prices are amazing and I’ve been coming here for almost 1 1/2 and i don’t have any complaints. If i could i would rate them ⭐️⭐️⭐️⭐️⭐️⭐️ 6 starts????
They have many different items you would need for any nail design.
They sell tools [uv light, dermals, ect]
Other materials: Nail polish, nail stickers, nail jewelry, files, clipers ect.
Pricing is reasonable, better than Amazon, and also better quality. [Don't believe Amazon sellers]
You guys need to update your business profile. It’s shows that you guys have hair products and supplies but we I visited y’all only had nail supplies.. VERY inaccurate description, especially if ppl are traveling by bus or ride share services, and not have the items you guys are publicly saying y’all have. Not cool!
I always find new stuff when I come here and the girls working are always really nice. I'm an amateur so I enjoy knowing I have access to quality products
My sister and my nieces go here to get all their beauty needs. Hair, nails and face
Best place to get your nails supplies as a professional they have great prices on gems
I've been coming here for over a year now and honestly I would give this place a 6 star rating if it wasn't for the employees. The prices , the variety and the quality of everything is amazing!! Nick is always so nice and helpful the few times I see him. I wish I could say the same about the girls working there, especially the short one with glasses. Always has a nasty face , monotone and horrible attitude. Every time I ask for something it seems to be a problem. There's no one in the store yet I'm rushed out? It's disappointing having to take my business elsewhere but I come here to spend my money and support small businesses not to be disrespected every time I come shop. And businesses wonder why their going downhill.
Place Pictures
Direct Beauty Supply Info
Amenities
Service options
-
In-store shopping
Health & safety
-
Staff required to disinfect surfaces between visits
-
Safety dividers at checkout
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 07:00 PM |
How to go there
Location
Places
Other Places
15. Barberville NM