Quick Facts About VN Nails & Salon
VN Nails & Salon appears to have a mix of positive and negative comments from customers. Let's analyze the strengths and weaknesses based on the comments provided:
Strengths:
1. Excellent service and attention to detail: One customer mentions that the technician took her time and did an amazing job on her nails and eyebrows. This indicates that VN Nails & Salon pays attention to detail and provides quality service.
2. Recommendation and repeat visits: Multiple customers express their intention to return to VN Nails & Salon in the future. This indicates that the salon has built a loyal customer base who trust their services.
3. Small family-owned shop: One customer notes that VN Nails & Salon is a small family-owned shop. This suggests a warm and welcoming environment, where employees are likely to have a personal connection with customers.
4. Quick response to issues: A customer mentions that they broke a nail and the salon serviced them quickly and free of charge. This shows that VN Nails & Salon values customer satisfaction and handles issues promptly.
Weaknesses:
1. Inconsistent quality: One customer reports dissatisfaction with their gel nails, mentioning that they popped off quickly. This suggests that the quality of the work may vary, and not all customers have had a positive experience.
2. Lack of listening and damage caused to nails: Another customer reports that the salon did not listen to their preferences and caused damage to their nails with gel. This indicates a lack of communication and skill on the part of the technician.
Based on these comments, the strengths of VN Nails & Salon include their attention to detail, loyal customer base, welcoming environment, and prompt response to issues. However, the salon faces weaknesses in terms of inconsistent quality and a lack of listening to customer preferences, which has led to negative experiences and damage to customers' nails.
To improve their business, VN Nails & Salon should consider the following actions:
1. Consistency in service quality: The salon should invest in training and ensuring that all technicians deliver consistent and high-quality work to avoid dissatisfaction and negative experiences.
2. Active listening: Encourage technicians to actively listen to customer preferences and communicate effectively to ensure customer satisfaction. This can help prevent damage to nails and address any concerns or issues.
3. Quality control measures: Implement regular quality control checks to catch any potential issues before customers experience them. This could involve regular audits of the work done by technicians or seeking feedback from customers about their experience.
4. Ongoing training and development: Offer regular training sessions to all technicians to enhance their skills and keep up with the latest nail trends and techniques. This can help maintain the salon's reputation for quality service.
5. Address negative feedback: Respond to negative feedback promptly and professionally, offering an apology and an opportunity to resolve the issue. This shows that VN Nails & Salon takes customer concerns seriously and aims to improve.
By addressing these weaknesses and capitalizing on their strengths, VN Nails & Salon can enhance their reputation and attract more customers who value excellent service and attention to detail.
Best TL Reviews
I just got my nails done here today and my eyebrows! the lady that did them took her time and did an amazing job I love it!!! I will definitely be going here in the future and I highly recommend!
Me and my daughter went in day before last to get our nails done at the woman’s recommendation we got gel for my daughter and I’m so dissatisfied with them they have all popped off almost. Waste of money. Don’t go here they just screw you of your money, I could have done a better job.
It’s a small family owned shop.. Everyone will service you and help each other out to help keep a smooth flow. It also seems like a popular nail and barber spot. Good service. I even broke a nail the day I left which was my fault but they serviced me quickly the next day no charge. Thank you!
My mom and I went for a mother/daughter day out and it was tons of fun. The prices are reasonable; the customer service is excellent and we both enjoyed the down to earth vibe there. We both got a regular pedicure and a gel manicure. I am very pleased with how both turned out. Will definitely visit again.
I love this salon. I’m from a major city so I know how hectic and busy and long waits can be. I love that Vanessa gets me in and out quickly and does a great job at my nails. The only salon I’ll be going to until I move out of Liberal!
VN Nails & Salon is the greatest and most comfortable I have ever felt in a salon. They do an amazing job with my haircuts and there nail work looks amazing from what I see while I'm getting my haircut. They are very hard workers and I recommend them 100%!
I was really happy to find this salon. They did a great job ????
Horrible, tried 3 times. They completely don't listen and they caused damage to my nails with gel. Waste of money.
Place Pictures
VN Nails & Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
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