Dominicanas Salon

+1 321-287-9923

9251 S Orange Blossom Trl STE 11, Orlando, FL 32837 United States of America

Open Today: Closed

Quick Facts About Dominicanas Salon

Dominicanas Salon is a hair salon that receives both positive and negative comments from customers. Through analyzing these comments, we can identify the strengths and weaknesses of the salon.

One of the salon's strengths is the excellent customer service provided by Maria, the stylist. Multiple customers mentioned that Maria is not only skillful in styling hair but also treats her clients with kindness and makes them feel at home. This personalized and friendly approach creates a positive and welcoming environment in the salon. It also helps build trust and loyalty between the stylist and the customers.

Another strength of Dominicanas Salon is its cleanliness and cozy atmosphere. Customers appreciate the well-maintained and sanitary conditions of the salon. A clean environment is crucial for a salon as it gives the impression of professionalism and attention to detail. The coziness of the salon contributes to the overall comfort and relaxation of the customers during their visit.

The salon is also praised for its expertise in hair care and styling. Customers have mentioned that Maria is an exceptional stylist who has transformed their hair into something different, shiny, and healthy. This is a significant strength as the main purpose of a hair salon is to provide high-quality hair services. The fact that customers have experienced positive changes in the health and appearance of their hair indicates the skill and expertise of the staff at Dominicanas Salon.

Dominicanas Salon is also commended for its customer-focused approach. Customers have mentioned that the salon accommodates their needs by providing flexible appointment timings, even during late evenings or early mornings. This kind of customer-centric approach is essential for attracting and retaining customers. Additionally, the complimentary cafecito adds a special touch to the salon experience, enhancing customer satisfaction.

However, there are also weaknesses mentioned in the comments. One recurring issue is the behavior of a hairstylist who was described as rude and judgmental. The hairstylist allegedly made derogatory remarks about a customer's weight, leading to an unpleasant experience. This kind of behavior reflects poorly on the salon and can result in negative reviews and loss of customers. It is essential for the salon to address this issue by providing sensitivity training to the staff and promoting a respectful and inclusive environment.

Despite the negative experience mentioned, the overall feedback about Dominicanas Salon is positive. The salon seems to excel in client satisfaction, healthy hair care, and professionalism. Many customers have been loyal to the salon for years, indicating their trust and confidence in the services provided. This is a testament to the salon's strengths and the positive impact it has on customers' hair.

In conclusion, Dominicanas Salon has several strengths, including excellent customer service, a cozy and clean environment, expertise in hair care and styling, and a customer-focused approach. However, there are also weaknesses related to the behavior of a hairstylist. It is crucial for the salon to address this issue while building on its strengths to provide an exceptional salon experience for all its customers.

Best TL Reviews

Maria is an excellent stylist and better as a human being. She always receives her clients with a smile and tries to make them feel at home. My hair has gone through several stylists but with her my hair is different, shiny and healthy. On the other hand, the beauty salon is very cozy and clean. I recommend it 100%.

Great all service Salon in Orlando! I just happen to be in Orlando for work and needed a root touch and came across Maria’s business! I’m so glad I did. Late in the evening she set me up with a next day appointment super early! She did everything for me. Super customer focused. Her partner give me a great hair wash and a yummy cafecito while I was there. Ladies all around beautician and super professional too!

Rude hairstylist, first time coming here she asked me if I cooked. I said no, and she started laughing and said “I knew it.” Then I said how?? And she said “Oh, I don’t know,” with a chuckle. She was making fun of my weight. We’d been chatting normally until that point, then I told her politely I actually wanted my hair straightened. That’s when she made the comment, guess it upset her, even though I was nothing but polite. I cannot give this place a good rating when the stylist is rude and judgmental.

If you are looking for a hair salon because you are particular about the health and appearance of your hair look no further! The owner and stylists’ at Dominicanas Salon hold themselves to very high standards of customer service, customer satisfaction, cleanliness, and healthy and current hair styles. Prior to seeing Maria I used relaxers and my hair was dry and broken. She suggested a plan to improve the health and appearance of my hair. I no longer get my hair relaxed, her color technique is outstanding, and as a result my hair transitioned from dry, broken, and weak to healthy, below shoulder length, and strong! Today, when I move my hair moves…just like that! I recommend 110%!

Excellent customer service. Maria is a professional, very happy with my results. If you are looking for a full service Beauty Salon this is your place.

Dominicanas Salon is the best in town. I have been their loyal client for about 15 years. Maria is the best at everything related to hair! I recommend this salon 1000%

Me gustó todo!!!!! Muy amable y me dejo los cabellos bellísimo. Recomiendo este salón 100%

Maravillosa la atención te sientes como en familia, y los servicios en cuidado de mi cabello lo mejor que eh recibido , siempre salgo satisfecha ????