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Elegance Hair Salon (Mary&麗莎美髮美容)

+1 650-789-1888
696 W Dana St, Mountain View, CA 94041 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Elegance Hair Salon (Mary&麗莎美髮美容)

Strengths: 1. Skilled and patient stylists: Many customers praise the skill and patience of the stylists at Elegance Hair Salon. They are able to deliver a perfect haircut, even for customers with simple styles, and are highly recommended by loyal customers. 2. Friendly and amazing service: The staff at Elegance Hair Salon is known for their friendly and amazing service. They create a welcoming atmosphere and go above and beyond to ensure that customers have a positive experience. 3. Free hair wash for loyal customers: Elegance Hair Salon offers an additional perk for loyal customers by providing free hair wash services. This demonstrates their commitment to customer satisfaction and appreciation for their repeat business. 4. Availability of specific stylists: Customers have the option to request specific stylists, such as Jimmy, for their haircuts. This allows them to have a consistent experience and develop a relationship with a preferred stylist.
Weaknesses: 1. Language barrier: One limitation of Elegance Hair Salon is the language barrier for those who cannot speak or understand Chinese. This may make it challenging for some customers to communicate their desired haircut or style. 2. Limited English proficiency: Some customers have noted that Mary, one of the stylists, has limited English proficiency. This can lead to miscommunication and dissatisfaction if the customer's desired hairstyle is not accurately understood. 3. Inconsistent quality: While the majority of customers have positive experiences, there are instances where customers have had a negative experience. Complaints include incorrect styling and uneven haircuts. These inconsistencies may impact customer satisfaction and deter potential clients. 4. Limited options for complex hairstyles: Several comments suggest that Elegance Hair Salon may not be the best choice for customers seeking complex or intricate hairstyles. While they are praised for simple haircuts, they may not have the expertise or attention to detail required for more elaborate styles.


Best TL Reviews

I've been getting haircut here for more than a year. My hair style is not a fancy one, but Mary is still very patient and makes it to perfection. She also offers free hair wash for loyal customers!
Amazing service overall! Had my hair cut & styled even better than what I pictured. My experience is 10/10 and I would definitely recommend this place! Mary is especially friendly and skilled.
Mary has been my barber for half a year. She is very nice and patient. Strongly recommend.
Don't go if you can't speak and understand Chinese.
Mary can't speak/understand English very well. I just wanted my hair to be trimmed a bit, but she kept cutting and making it shorter and thinner. She changed the shape of my hair, making it uneven. I am very upset because I have been taking real good care of my hair, so that it can be long and soft for my sister's wedding in 2 months. Now it's even shorter and thinner (because of the layers she made) than 3 months ago.
I would highly recommend Jimmy to patrons who prefers short and spiky hairstyles.
Jimmy always trims my hairline patiently and carefully so it brings out a very brisk look.
You can call the hair salon to ask for Jimmy and make appointment with him.
He always honour the appointments.
Was available last minute on a weekend so I call that a win!
The style looks ugly. I showed the female barber the style I want. I can see that she tried to cut that style but the details are awfully wrong! For people who only needs simple hair cut, it is quite cheap. But for people who want hair styling, it is not for u.
The best Asian barber shop / hair salon I've visited in the States. Affordable price (cash only), consistently high quality service. I especially recommend Jimmy, but I'm sure the other hair dressers are pretty good as well.

Elegance Hair Salon (Mary&麗莎美髮美容) Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Payments
  • Cash-only

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 09:00 AM - 07:00 PM

How to go there

Location