Quick Facts About Elite nails
Strengths:
1. Excellent customer service: Multiple comments highlight the friendly and professional nature of the staff at Elite Nails Place. They are described as sweet, gentle, and personable. Customers appreciate the attention and care given to them during their visit.
2. Good quality work: Many customers express satisfaction with the quality of nail services provided at Elite Nails Place. They mention that the nail art is amazing, and the pedicures are done well. Some customers have been going to this salon for a long time and wouldn't go anywhere else.
3. Cleanliness: One customer specifically mentions that the salon is very clean. This is an important factor as customers want to ensure proper hygiene during their nail appointments.
4. Professionalism: The staff at Elite Nails Place are commended for their professionalism. They take their time during each step and ask for customer satisfaction. In case of any mistakes, they are willing to fix them and provide new services at no extra charge.
5. Affordable prices: A comment highlights that the salon provides cheap services while maintaining good quality. This can be seen as a strength as customers appreciate value for their money.
Weaknesses:
1. Inconsistency in service quality: One customer mentions that the quality of service has declined over time. They state that the salon staff rush through appointments, compromising the quality. Another customer highlights that their recent visit resulted in the worst fill they have ever received. These negative experiences indicate a lack of consistency in the quality of services provided by Elite Nails Place.
2. Lack of attention to detail: Several comments mention issues with shaping nails, bumpy and uneven applications, and crooked nails. These comments point to a lack of attention to detail on the part of the salon staff. Attention to detail is crucial in the nail industry, and customers expect precision and accuracy in their nail treatments.
3. Lack of skills and qualifications: A customer mentions that only one staff member seemed qualified to do nails. This suggests that the overall skill level of the salon staff may be uneven, with potential inconsistencies in the quality of nail services provided.
4. Poor customer greeting and communication: A few customers mention that the salon staff was not welcoming and did not greet them upon arrival. This lack of initial acknowledgment can create a negative first impression and impact the overall customer experience. Additionally, there are no comments regarding effective communication or consultation with the customers regarding their desired nail outcomes.
5. Issues with products and techniques: Multiple comments mention issues with the application of products, such as acrylic powder on the skin and nail polish with bubbles and lumps. There are also concerns raised about the use of nail glue without a clear coat over the top. These issues indicate a lack of proper product application techniques, which can negatively impact the durability and overall appearance of the nails.
In conclusion, Elite Nails Place has strengths in terms of excellent customer service, good quality work, cleanliness, professionalism, and affordable prices. However, there are weaknesses that need to be addressed, including inconsistencies in service quality, attention to detail, lack of skills, poor customer greeting and communication, and issues with product application techniques. Addressing these weaknesses can help enhance the overall customer experience and improve the reputation of the salon.
Best TL Reviews
They are all super sweet and gentle. I always go to Elite to get my nails done because they do such a good job! I have never not liked my nails.
This is amazing! Amazing nail art, great job at pedicure. Very clean
I come here monthly, wouldn’t go anywhere else
This used to be my go to place to get my nails done but the last few times have not been up to par. They rush to get done so they can move to the next customer which is ok as long as the quality is still there. I hate to say it but I won't return.
Moved to the area recently and have been trying to find a new nail salon to go to. Stopped in here and got the worst fill I have ever gotten. The nail tech didn’t bother to shape my nails and did a very poor job. The nails are bumpy, thick and look terrible. The nails started to lift after just a few days. Paint chipping as well. I was going to go back to ask for a fresh set replacement but honestly I don’t think it’s worth it.
I got a fill-in and this is not my first time going to this nail salon. I got burned about 5 times, I will no longer go to this salon again.
I can say this genuinely, the most nicest, professional, top notch customer service nail salons I've visited. The take their time and with each step ask if you are pleased. I had one mistake and had to go back and they fixed it and gave me a whole new polish at no charge. They've always made time for me and every customer that I have seen visit. Very nice people. Would definitely recommend and will be visiting again.
My favorite nail salon around! So personable, kind and love Tina! Have been going here since High School dances and have tried other places and no where compares! Always helpful and do great designs!! Definitely recommend! Cheap service, amazing quality!
I usually don’t write reviews that are harsh but this place is terrible. The only person who seemed qualified to do nails was a lady named Tiffany/Tina. They were not welcoming at all, and did not greet me when i walked in. When i was getting my nails done the man continuously cut me and buffed off parts of my skin, when i told him he hurt me he just put some liquid on it and moved on even though my skin burned. He laid the product on very bumpy and uneven, and the shape was not even close to what i asked for. All my nails are different lengths and half of them are crooked, and he got the acrylic powder on my skin. Then he did my nail polish VERY uneven, there was bubbles and lumps all over it. Then when he was done with the color i asked if he could put on some butterfly sparkles, he then put me in to dry and then when i was done he put on the butterflies with NAIL GLUE and did not put any clear coat over top. He placed them all completely different and did 4 on one finger and 6 on the other, even though i asked for 5. He did not do a top coat and the polish is so thin it’s basically translucent. Overall i am DEFINITELY not pleased with my service, and i wouldn’t wish these nails on my worst enemy.
Elite nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places