Envy Nails

+1 517-676-6000

715 Curtis St, Mason, MI 48854 United States of America

Open Today: -

Quick Facts About Envy Nails

Envy Nails is a nail salon that has received both positive and negative comments from customers. In this analysis, we will identify and discuss the strengths and weaknesses of Envy Nails based on the provided comments.

Starting with the strengths, one customer mentioned that Envy Nails is an "awesome place for getting what you want." This indicates that the salon is capable of providing good customer service and fulfilling customer preferences. Additionally, another customer mentioned that they have been a loyal customer for almost 4 years and loves the service and professionalism. This suggests that Envy Nails has been consistent in maintaining high-quality service over an extended period. Another customer also praised the longevity of their nails after getting them done at Envy Nails, indicating that the salon provides durable and long-lasting nail services.

Furthermore, a customer noted that the acrylic used by Envy Nails is environmentally safe with no harsh smell and causes no damage to real nails. This implies that the salon prioritizes the health and well-being of its customers, which is an important aspect for many individuals seeking nail services. Additionally, a customer who works in a factory mentioned that their nails hold up well against their work conditions, which suggests that Envy Nails provides durable nail options for individuals who have more physically demanding jobs.

Moving on to the weaknesses, there are a few notable issues raised by customers. One customer had a negative experience with a junior nail technician who turned out to be a 16-year-old high school student. This raises concerns about the qualifications and training of the salon's staff. Another issue related to this incident was that the power went out during the service, resulting in an unsatisfactory outcome. Another customer expressed their disappointment with the owner's refusal to provide a refund. This indicates a lack of customer satisfaction and willingness to rectify mistakes or address customer concerns.

Another criticism raised by a customer was regarding the owner's personal character. They mentioned that he was shady and untrustworthy based on their personal experience with him selling a defective vehicle. While this comment may not directly relate to Envy Nails' nail services, it does shed some negative light on the owner's overall credibility and reputation.

Additionally, a customer complained about the owner and his son's rude behavior towards customers. This suggests a lack of professionalism and customer service skills within the salon. Furthermore, a customer mentioned that their daughter received a poor design for the price paid, indicating inconsistency or lack of attention to detail in the salon's services.

In conclusion, Envy Nails has several strengths including fulfilling customer preferences, providing long-lasting nails, offering environmentally safe options, and prioritizing customer satisfaction and professionalism. However, there are also weaknesses identified such as employing unqualified staff, lack of customer satisfaction and refund policies, concerns about the owner's personal character, and issues with professionalism and attention to detail. It is important for the salon to address these weaknesses in order to improve customer experiences and maintain a positive reputation.

Best TL Reviews

12/3/22, was my 2nd time here in the last few years.. Thought I’d give them another chance as the first visit wasn’t great. I asked for a mani/pedi… I had a seat in the pedi chair. In walks a young man and he proceeds to start my pedicure. Well come to find out as we’re talking, Henry is his name, tells me he is only a junior at Mason High School and does this when his mom needs him. WHAT?! I had a 16 year old BOY who is not licensed doing my pedicure. Then when we’re done, I have a seat in the mani chair, he proceeds to do my nails but has no clue where to start. He starts and the power goes out. His mom quickly finished in the dark. My nails look absolutely terrible. I called for a refund bc I do not like them and I paid for a Licensed Professional, not a 16 year old boy. Owner refuses to give a refund. I will NEVER go back there again! Stay away! Also will be reporting to State Boards and Child Labor. Pictured— You can see that there is clearly uneven painting on each nail, this is not ok.

This is an awesome place for getting what you want. I moved here 4.5 years ago and had horrible nail experiences until I went to Envy nails. I have been a customer for almost 4 years and love the service and professionalism . Give them a try!

Great people, excellent work! I have never had nails last so long.

The owner Calvin is a very shady character. If he runs his business like he does his personal life he is very untrustworthy!! He knowingly took my 18 year old son's money for a vehicle that he knew was defective. Based on the other reviews I see on here I would be very cautious having any interaction with him or his business Envy Nails!!

Have great nails love the dip style nail. Also the acrylic is a new form that is environmentally safe, no harsh smell, comes off super easy causing no damage to your real nail. I work in a factory and my nails hold up until my next visit very impressed

My nails are strong and haven't broke yet, wasn't happy the first time I got them done because the lady painted my nails a deep red when I asked for a deep maroon (big difference) the design wasn't what I asked for, it looked like I had Christmas nails at Halloween time. I got them redone a week later and I like them alot, although my design isn't exactly what I wanted once again, like i said the nails are very sturdy. The business is clean and I'm not worried about getting any fungus but I do wish they would do my nails how i ask because i don't want to find somewhere else to start going.

Tina did my nail and I love them so much I'm coming back next time. Really fast got me in quick. Really good quality.

Owner is extremely Rude. Customer asked simple questions owner snapped at her.. so the customer responded with thats probably the reason why I stopped coming here. The owners respond "maybe you should No come back today.." then her son said yea why did you even come here.. ???? that's is not how you respond to customers in my opinion and then my daughter got a design on 2 nails 10 bucks each and this is the great job they did for 10 (2 single lines)!! I won't be back...!