Quick Facts About Fancy Nails and Spa
Fancy Nails and Spa place has received mostly positive feedback from customers, highlighting their strengths in providing excellent nail services. They are praised for their workmanship, cleanliness of the salon, and the skills of their technicians. Many customers have been satisfied with their nails and have become regulars.
The first comment mentions getting dip powder nails done at Fancy Nails, and expresses satisfaction with the results. This indicates that the salon excels in providing this particular service. It suggests that the technicians at Fancy Nails are skilled and experienced in performing dip powder manicures, which can be a complex technique.
Another customer recommends Fancy Nails but also warns against having Danny as the technician. This comment reveals a weakness of the salon, which is the inconsistent quality of service among the technicians. It is unfortunate that Danny was rude, rough, and made inappropriate comments. This negative experience highlights the importance of maintaining consistency in customer service across all technicians.
Despite the negative experience with Danny, the commenter acknowledges that the other technicians and overall experience at Fancy Nails are great. This indicates that the salon has a strong team of technicians who are able to provide satisfactory service.
A long-term customer who has been visiting Fancy Nails for two years expresses their satisfaction with the salon. This comment indicates that the salon has a loyal customer base, which can be considered a strength. This suggests that Fancy Nails has built a reputation for consistently providing high-quality nail services over an extended period of time.
Another customer compliments the cleanliness and hygiene of the salon, emphasizing that it is impeccable. This is a significant strength for any nail salon, as cleanliness and hygiene are crucial for the health and safety of customers. The emphasis on cleanliness suggests that Fancy Nails prioritizes maintaining a clean and sanitary environment for their customers.
However, one customer mentions feeling unwelcome and burdened by a technician while getting their nails done. This negative experience contradicts the earlier comment about the salon's cleanliness and friendliness. It suggests that there may be some inconsistency in customer service, with certain technicians displaying poor attitudes towards customers who are not familiar with getting their nails done. This points to a weakness in the salon's ability to provide a welcoming and inclusive environment for all customers.
Despite the negative experience, the commenter expresses their intention to continue visiting Fancy Nails based on the recommendations of others who have had positive experiences with different technicians. This indicates that Fancy Nails has a strong reputation for its overall quality, even if some individual experiences may be less than satisfactory.
Overall, Fancy Nails and Spa place has received positive feedback regarding their nail services, workmanship, and the skills of their technicians. Their strengths lie in providing high-quality nail services, cleanliness, and maintaining a loyal customer base. However, they have weaknesses in terms of inconsistent customer service and the attitude of some technicians. Addressing these weaknesses would further enhance the salon's reputation and customer satisfaction.
Best TL Reviews
First time getting the dip powder, have had many full sets but this was a first an as usual they didn’t disappoint! Absolutely Love them ????
I recommend this place but I also recommend that if you go here, don't let Danny do your nails!!! He did a good job on my nails except for cutting my finger a little bit. Then he did my pedicure and was extremely rough with my feet, shredded my little toe with the grater, didn't apologize, used shellac polish without asking me, which is more expensive then regular polish, then makes a comment on me being pregnant and that my baby was 'big'
He was very rude whenever it came time to pay. I told one of the girls working there about what happened and then she told the manager who gave me a partial refund. Other then Danny the place/ other technicians are great! I normally don't post reviews but I don't want anyone coming here to relax and then having to deal with Danny and his bad attitude. And if you are reading this Danny, maybe you should lay off on sucking D*!! Like your friend on the phone call that you answered and put on speaker phone in front of me, said.
I’ve been a regular for going on two years now and my nails and the staff are always phenomenal! This was a basic set for endometriosis awareness month but I couldn’t be happier with how they turned out!(:
Got my nails today. They look very nice. The salon is impeccable and hygienic. I will book ahead next time so I can request a specific manicurist because the gentleman who did mine clearly was not pleased to be doing it.I understand the frustration of working on someone who isn't used to having their nails done and yes I was shaky I can't help that I am a diabetic and my sugar dropped.For that I am sorry but the sighs and such made me feel like I was unwelcome and a burden.However I won't let that deter me because My mother in law goes every two weeks and she assured me that Lisa and Sonny would never approve of their staff making anyone feel that way and Fancy Nails is the best in Southern Illinois.
They alway do a great job on my nails. Thank you Danny
Had the wonderful pleasure of taking my Momma to get her nails done for her first time ever for her Mother's Day! She was concerned about the time due to an appointment she had to be at. Not only did they make SURE that she was done in more than enough time, they did perfect for her and she completely enjoyed the experience and LOVED her results!!! Also went ahead and had mine and my bestie done! Love when Sonny or any of them do some freestyle designing! That's my favorite visits!!!!!
Danny is a true artist! Magnificent job! I will definitely be back.
Fancy nails is a great nail salon. I go here everytime I get my nails done and i love it!
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Fancy Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
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| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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