Quick Facts About Fancy Nails & Lashes
Fancy Nails & Lashes Place is a nail salon that receives a mix of positive and negative reviews from customers. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided by customers.
Starting with the strengths, it is clear that the salon offers attractive nail designs that customers are pleased with. The positive comments mention cute nails and satisfaction with the nail designs received. This indicates that the salon has skilled nail technicians who are capable of providing creative and visually appealing nail art.
Additionally, the staff at the salon is praised for their friendliness and good service. Customers mention that they had a great experience and that the staff was nice. This suggests that the salon has a welcoming and customer-oriented atmosphere, which is important for creating a positive salon experience.
Furthermore, one of the comments states that no appointment is needed at the salon. This flexibility in scheduling can be seen as a strength, as it allows customers to drop in whenever they have the time and avoid the hassle of having to book an appointment in advance.
Moving on to the weaknesses, multiple negative comments highlight issues with the quality of service provided at Fancy Nails & Lashes Place. One customer complained about a sore toe after receiving a gel pedicure, indicating that proper care and technique may not have been followed during the treatment. Another customer mentions that their nails were not done according to their request and had to be fixed elsewhere. These instances suggest a lack of attention to detail and a failure to meet customer expectations.
Another weakness raised by a customer is the unprofessional behavior of the nail technician. The customer reports feeling mistreated and disrespected during their visit, which is a clear indication of poor customer service. This kind of negative interaction can tarnish the overall impression of the salon and drive customers away.
Furthermore, there are complaints about overcharging and inconsistent pricing. Customers mention that they were quoted one price over the phone but charged a higher amount in person. This raises concerns about transparency and fairness in pricing. In addition, one customer suggests that the salon engages in extortion and takes advantage of young customers. These claims, if true, are a significant weakness for the salon and can damage its reputation and customer trust.
Lastly, one negative comment brings up racial discrimination and suggests that the salon provides subpar service in black neighborhoods. This accusation is serious and, if true, reflects a deeply problematic and discriminatory practice. Discrimination in any form is unacceptable and can severely harm a business's reputation and legitimacy.
In conclusion, Fancy Nails & Lashes Place has strengths in terms of attractive nail designs and friendly staff. However, there are significant weaknesses in terms of inconsistent quality of service, unprofessional behavior, overcharging, and accusations of racial discrimination. These weaknesses undermine the overall customer experience and have the potential to drive customers away. The salon should address these issues in order to improve its reputation and retain customers.
Best TL Reviews
Really cute nails! Definitely recommend coming here.The staff there were nice. Really satisfied with the nail designs I got. But I would recommend you tell them to go easy when cutting your cuticles because they were a little rough but other than that they were great. Great service. No appointment needed.
I stopped in yesterday for a pedicure, nails and lashes and it was by far the absolute worst experience I’ve ever had in any salon ever! I paid $53 just for a gel pedicure and my toe is so sore today I can’t put my shoe on but that’s not even the reason for the complaint. If I could give negative stars or zero I would. After getting my pedicure I go sit to get my nails done. I get dipping powder and the guy doesn’t even remove the old powder but instead puts an acrylic fill and proceeds to paint on top of the powder. The color underneath was dark so it made my nails 2 different tones. I immediately stopped him and said I asked for a fresh set of nails. He proceeds to tell me “next time I do”. Even after I told him this was not what I asked for or want and it looks awful he proceeds to try to make me give h a thumbs up and tells me $40 for a fill and paint. The entire experience from how they treated me to the shoddy work the did was beyond egregious. I had to go to somewhere else to get my nails fixed. Spend your money elsewhere is my advice.
Terrible service. Got my nails done on 11/11/22 by 11/13/22 4 nails out of 10 was loose, I returned once they opened 11/14/22, requested they fixed their work. The nail Tech John got upset because I said they over charged me $75 just for full set, and asked me to return the next day when David returns (paid $118 for toes nail polish change and tipped him $20.) I’ve lived near that nail shop since 1999 met the several owners. I stoped going there, and this reminded me why. I graced them with my presence because my nail tech at l’amour nails is out of town.
STAY AWAY!!! This was by far the worst experience I have had. I went for a fill and ended up with my nail ripped off the skin. I told him I have hard gel on my nails which needed to be drilled off since he couldn't fill as they don't have gel. He told me "no time" and took a nail tip, shoves it in between my natural nail and the gel overlay and ripped my natural nail right out of the nail bed. HE ATTEMPTED TO JUST KEEP GONG!!!! I made him stop and get alcohol. Then he told me "WE CAN DO DIP POWDER" Like, he suggested I dip my bleeding finger in a powder that other people dip into. NASTY! No sir, I made him get me bandages and ended the service. This place is next level disgusting! I'm in so much pain right now and had to seek medical treatment. They should be shut down!!!
First time there and the staff was very rude. Again, first time there and when I arrived, I was told to take a number. I was not told what number they was on so I asked to get an idea if how long the wait time will be. The gentleman answered sarcastically as if I was bothering him. Thereafter, I asked the eyebrow lady, same annoyed response.
First time impression is a lasting impression. Since you seem to be annoyed, I will take my annoying funds somewhere else.
Very poor job.i am so disappointed. She cut me while doing my pedicure.not friendly and u professional
Terrible nail shop , full of extortion. I called before going and I was told a gel manicure would cost me $23 . I went in and also got a pedicure . (No gel or acrylic ) I was told that my total was $70. How can a simple pedicure cost $47 when usually they only charge $28 MAX. This isn’t the first time they’ve overcharged me either . It happens each and every time due to me being young and they feel they can push me over . I was charged $80 for a simple short acrylic manicure with rhinestones on one finger . Just disgusting service , sad that I won’t be returning because I liked their work .
This place hasn't been the same since the original owner, Nancy sold it to the current owner. The problem with these nail salons is that they set up shop in black neighborhoods and they provide sub par services. Do yourself a favor and make the trip to a white neighborhood for better service. The drive is worth it.
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Fancy Nails & Lashes Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | Closed |
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Location
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