Fancy Nails

+1 845-534-3798

291 Main St, Cornwall, NY 12518 United States of America

Open Today: -

Quick Facts About Fancy Nails

Fancy Nails is a salon that has received mixed reviews from its customers. While some customers are extremely satisfied with their experiences, praising the salon for its great job, clean and friendly environment, and affordability, others have had negative experiences and criticized the salon for its lack of cleanliness and unprofessional service. In order to assess the strengths and weaknesses of Fancy Nails, we will need to analyze the comments provided.

Starting with the strengths, it is evident that Fancy Nails has a loyal customer base. One customer mentions that they have been going to this salon forever, which demonstrates that the salon has managed to build a strong rapport with its customers. Additionally, several customers mention that the salon does a fabulous job, implying that the quality of the nail services provided is commendable. This suggests that Fancy Nails has skilled technicians who can meet the needs and expectations of their customers. The fact that the salon is affordable is another strength that is highlighted by customers. This indicates that the salon offers competitive prices, making it accessible to a wide range of customers.

Furthermore, the promptness and efficiency of the staff is mentioned in a positive light. Customers appreciate the professionalism and quick work of the technicians, implying that the salon is efficient in providing its services. Additionally, customers mention that they love the Sns powder nail treatment, indicating that Fancy Nails offers a variety of nail options for their customers. Lastly, a customer mentions that they have referred countless people to the salon, which showcases positive word-of-mouth and suggests that Fancy Nails has a strong reputation among its customers.

Moving on to the weaknesses, there are some areas of improvement that Fancy Nails should focus on. One customer mentions that the regular nail polish collection needs to be updated, as it is outdated and affects the overall quality of the pedicure. This suggests that Fancy Nails should invest in new and fresh polish colors to provide a better overall experience for its customers. Another customer criticizes the leg massage, stating that it feels like a 2-year-old is touching them. This indicates that Fancy Nails should prioritize improving the quality and technique of their leg massages to meet customer expectations.

One recurring complaint that arises from the comments is the inconsistency in the quality of service provided by different nail technicians. Customers mention that their experience can vary depending on which technician they have, with some being satisfied and others being disappointed. This inconsistency may contribute to the perception of the salon not being very clean, as one customer mentions. In order to address this weakness, Fancy Nails should focus on training and consistency among their technicians to ensure that all customers receive a high standard of service regardless of who is assisting them.

Another weakness highlighted in the comments is the lack of customer service and professionalism. One customer describes their experience as the worst customer service experience ever, emphasizing the unprofessionalism they encountered. This indicates that Fancy Nails needs to improve its customer service skills, ensuring that all interactions with customers are professional, polite, and attentive.

In conclusion, Fancy Nails has several strengths including a loyal customer base, skilled technicians, affordability, and efficiency. However, there are areas that need improvement, such as updating the regular nail polish collection, enhancing the leg massage experience, and addressing the inconsistency in service quality among technicians. Additionally, customer service and professionalism need to be improved. By addressing these weaknesses, Fancy Nails has the potential to offer an exceptional nail salon experience to all its customers.

Best TL Reviews

I’ve been going to this salon forever! They always do a fabulous job, it’s a very clean and friendly environment, and very affordable! Any design I request they always nail;) ❤️❤️❤️

I really like this place. I come all the time. It's a not close to me but worth the drive. The staff is very professional and work quickly. I Always get the Sns powder and I love it. The only reason I didnt give 5 stars as they need to update the polishes for the regular nail polish. They are old and when I get my pedi I dont really like it. Not enough effort in the leg

Massage feels like a 2 yr old is touching you. ????

Love how these nails came out!

I’ve been now several times and each time it’s been a different nail tech. They all do a different job. I’ve had one tech two times now and my nails look awful. Granted she did take her time and seemed to be very meticulous in the process but the nails look bumpy and not all a solid color there is bubbles in the gel etc. I do really like this place and will continue going I just don’t know how to avoid a specific tech. They are quick and efficient, not really a very clean salon but easy to pop in there if you need a last minute appointment.

I have been going to this salon for years now! I began using any technician and was pleased each time walking out. I now have my own specific technician who I make appointments with, but I have referred countless people to this nails salon and each have been in love with their nails. Prices are great and services are amazing!

Came here for the first time since a few of my coworkers recommended this place. Will definitely return

Don’t brother coming here they are appointment only. Should be posted on their front door.

Worst customer service experience I ever experience in a nail salon.

So unprofessional service