foot spa

+1 201-568-0888

12 N Van Brunt St, Englewood, NJ 07631 United States of America

Open Today: -

Quick Facts About foot spa

Strengths:

1. Excellent massages: Multiple comments mention the amazing quality of the massages at the foot spa. Customers praise the therapists for their skills and dedication, stating that they provide the best foot and body massages. This indicates that the spa has experienced and talented professionals.

2. Clean and professional environment: Customers appreciate the cleanliness of the spa and the professionalism of the staff. Having a clean and hygienic environment is crucial in a spa setting, as it enhances the overall experience for the customers and promotes a sense of relaxation and comfort.

3. Affordable prices: Customers mention that the foot spa offers massages at very affordable prices compared to other places in the area. This can be a significant competitive advantage as it attracts customers who are looking for a high-quality massage at a reasonable cost.

4. Positive word-of-mouth referrals: Several customers mention recommending the foot spa to their friends and family, indicating that they have had a positive experience and believe in the quality of the services offered. Word-of-mouth referrals can be a powerful marketing tool, helping to attract new customers and build a loyal customer base.

5. Holistic approach to healing: One comment mentions that the foot spa has helped a customer recover from injuries through deep tissue massages, allowing them to avoid medicine and surgeries. This indicates that the spa takes a holistic approach to healing and prioritizes the well-being of their customers.

Weaknesses:

1. Pushy behavior: One customer mentions a negative experience where they felt pressured to leave a minimum $10 tip. Pushy behavior can leave customers feeling uncomfortable and can potentially damage the reputation of the foot spa if it becomes a recurring issue.

2. Lack of customization: None of the comments mention the ability to customize massages or tailor them to individual preferences. Offering personalized services can enhance the overall experience for customers and make them feel more valued and cared for.

3. Limited variety of services: The comments focus solely on massages, specifically foot and body massages. It is not mentioned whether the foot spa offers other services such as facial treatments or other types of spa therapies. Providing a diverse range of services can attract a wider customer base and generate more revenue.

4. Lack of amenities: There is no mention of additional amenities such as sauna, jacuzzi, or relaxation rooms. These amenities can enhance the overall spa experience and provide customers with more options for relaxation and self-care.

5. Inconsistent experiences: While the majority of comments are positive, there is one negative comment about the unprofessional behavior of the staff, specifically mandating a minimum tip. Inconsistent experiences can lead to a lack of trust and may deter potential customers from visiting the foot spa.

In conclusion, the foot spa has several strengths, such as excellent massages, a clean and professional environment, affordable prices, positive word-of-mouth referrals, and a holistic approach to healing. However, it also faces weaknesses, including occasional pushy behavior, lack of customization, limited variety of services, lack of amenities, and inconsistent experiences. Addressing these weaknesses and continuing to focus on their strengths can help the foot spa maintain and improve its reputation in the market.

Best TL Reviews

Today was my 3rd visit here and the massages are nothing short of amazing. Wonderful jewel in Englewood. I will definitely be back

I have been coming here since they opened. They are THE BEST!

I’ve recommended them to a ton of friends, all of whom LOVE it also!!!

They are friendly, more than accommodating, professional and absolutely everything you would want from a massage! They give the BEST foot and body massages, and I would go every day if I could!!! LOVE THEM!

Highly recommend to EVERYONE!!!!

The place is clean. The staffs are professional and friendly. My wife is frequent customer of massage therapy; she likes this place and her back and neck feel good after the massage. I had my first massage and my therapist gave me an easy one so I discovered that the therapy can loosen up my muscle and make me feel good.

I have been going to this shop for over 3yrs for at least one day a week sometimes 2. I have arthritis in my lower back. I’ve never seen a roach or any other insect for that matter. I’ve never encountered any inappropriate behavior, as a matter a fact they couldn’t be any nicer to me. Their prices are much more affordable than a lot of the other places and they do an amazing job. I’ve recommended them to my family, and friends and they’ve all had a great experience. I will continue to recommend them and if I could I would give them 10 stars.❤️

Foot Spa never disappoints! Everyone that works there has always been extremely kind and it is very affordable. I have received massages at other spas in the area for double the price that were not nearly as good. Would definitely recommend Foot Spa for a high-quality massage at a very affordable price!

My therapist went above and beyond for my message. It is a rare occasion (and I've had many massages) that the therapist puts her heart into it. This massage came with heart and I felt it. This place was a good value as well as the prices are very reasonable and fair. I will definitely go back.

I became a customer of the owner Michael dating back to 2015 when he opened a massage facility in Middlesex, NJ and I faithfully followed him to his current location in Englewood. NJ. I have been in 7 car accidents in over a 20 year span and a great candidate for spinal surgery. Michael, Coco, Amy and the other massage therapists assisted me improving my injuries holistically with deep tissue massages. Allowing me the ability to avoid the use of medicine and surgeries. I will forever be grateful for the great care each service provider renders and especially Michael for his wisdom, kindness and loving spirit that he has shown me for over 7 years.

The place is extremely unprofessional. How do you mandate your client to pay minimum of $10 tip after already paying for the service in full. Do you realize that tip is optional? And while I always respect anyone in the service industry I also find it extremely disrespectful that you would try and mandate I have to leave a "minimum of $10 tip and if I can't next time to not come back"... I'll happily take my business somewhere else then being around this pushy man. ... and to be clear I was already I guess it was not to his satisfaction!