Four Seasons Nails & Spa

+1 410-272-7779

1013 Beards Hill Rd Suite 102, Aberdeen, MD 21001 United States of America

Open Today: -

Quick Facts About Four Seasons Nails & Spa

Four Seasons Nails & Spa has received a mix of positive and negative comments from customers. Analyzing these comments can provide insight into the strengths and weaknesses of the business.

Starting with the positive comments, one customer mentioned that the staff at Four Seasons Nails & Spa is friendly. They specifically mentioned Tiffany for doing a great job on their nails and expressed satisfaction. Another customer appreciated the quick and friendly service, mentioning that they love how their nails turned out. This indicates that the staff at Four Seasons Nails & Spa are capable of providing good customer service and satisfying results.

However, there are several negative comments that point to weaknesses in Four Seasons Nails & Spa. One customer mentioned that they received a poor quality acrylic overlay on their nails. They expressed disappointment with the shape, size, and length of the nails, as well as the lack of proper shaping and unsanitary utensils. This indicates a lack of attention to detail and possible issues with hygiene practices in the salon.

Another customer had a negative experience with a rude and aggressive gentleman at Four Seasons Nails & Spa. They stated that the service was rushed and poorly done, with broken nails for which they were charged. The unprofessional behavior, combined with a filthy and unorganized shop, suggests a lack of professionalism and proper operations management. This can significantly impact the customer experience and result in dissatisfaction.

A further comment mentioned the lack of friendliness and professionalism from the staff. The customer felt unwelcome and bothered, as the staff did not greet them or make any effort to assist. This indicates a lack of customer service skills and a failure to create a welcoming environment.

Another negative comment highlighted a painful experience during a pedicure. The technician used excessive force and high-speed filing which caused burns and marks on the customer's toes. Rough spots were left on the feet, and the technician did not change gloves when attending to multiple customers. This indicates a lack of proper training, attention to customer comfort, and adherence to hygiene protocols.

Two customers mentioned encountering rude and unprofessional behavior from the owner of Four Seasons Nails & Spa. These comments further emphasize the weakness in the professionalism and management of the salon.

In conclusion, the strengths of Four Seasons Nails & Spa include friendly staff, some positive nail services, and quick service. However, there are weaknesses in attention to detail, hygiene practices, professionalism, customer service, and operations management. These weaknesses can lead to customer dissatisfaction and may result in customers seeking services elsewhere.

Best TL Reviews

So i went to this business today and got an acrylic overlay on my REAL nails, no tips or extra length, with acrylic powder and no polish. I was charged $55 for something i could’ve literally done myself. Literally none of them are the same shape, size, or length. On top of that she didnt shape them or anything and the utensils being used were used and unsanitary. Definitely will never return here.

One of the best nail salon with friendly staff in the area. Each time I go, they take their time working on my nails and I come out totally satisfied. The polish last a long time and I get many compliments on them. Thanks Tiffany for a great job on the nails.

If I could give 0 stars, I would. This is by far the worst nail salon I've ever been too. The gentleman is aggressive and rude. They did a horrible job on my nails and my sister's nails. They charged me for nails they broke, and they do not take their time with their work. Their shop is filthy and extremely unorganized. It was extremely expensive for poorly done work. They are impatient and very unprofessional. I had an extremely uncomfortable experience and will be going to get my nails replaced today that they did yesterday.

The only reason I gave them one star is because I didn't know how to give no star. I went in the store this afternoon and there were NO customers. I have been there once before, in Jan 2020, right before going to visit my daughter. There were two people "working." Both people were looking down,

at their phones. They didn't greet me. When I said "Hi," they asked if I had an appointment. I didn't. They said "We can't help you. We have appointments," & then went back to looking at their phones. I just wanted a friendly tone, maybe "We are so sorry, but we have a dozen people that are going to arrive any minute." Something. Anything. I really felt like I bothered them. I won't be returning.

I absolutely love the way they did my nails and it didn't take long at all! Super friendly and quick

When I went in everyone was nice and got to the pedicure bowl where a nice older lady started my pedicure. I told her I had gel polish and she had to call another technician over to file it off. That technician had the file on so high it began to burn my toenail and it left two marks on my 3rd and 4th toes. I hardly had my feet scrubbed and I have rough spots still on my feet. Two other people came in together for pedicures and I gather they had nobody else to do pedicures because she finished mine and went over to them to began there’s. I had parafin wax still left on my toenails I had to take off. She began there pedicures and did not change her gloves than a man began my paint job but it was so quick and he was yanking my toes so bad I pray that this paint lasts. Absolutely will

Not be returning here.

Excellent service!!!! I love just going in and they always know what I want because I always get my nails done the same each time. I like visiting and talking with the guy that always does my nails. He's so friendly and we just talk about a little bit of everything. I won't go anywhere else. I tried once or twice but no one can do my nails the way I like except 4 seasons nail & Spa !!!

The worst experience I ever had. Owner was rude and unprofessional. I felt sorry for the woman who started my pedicure. However, I got up and left. I will never enter this salon again.

I should have read the reviews first…Wow, just wow. I see that I’m not the only one they were rude and unprofessional with. Never again will I go there. Now, I’m glad I left and didn’t waste my money!