SOUTHERN PIT STOP

+1 850-256-0021

9321 N Century Blvd, Century, FL 32535 United States of America

Open Today: -

Quick Facts About SOUTHERN PIT STOP

Strengths: 1. Clean and neat facilities: Multiple comments mention that the restrooms and store were clean and well-maintained. This creates a positive impression for customers and enhances their overall experience. 2. Friendly and helpful staff: Customers appreciate the friendly and helpful attitude of the employees. This creates a welcoming atmosphere and improves customer satisfaction. 3. Well-stocked and updated gas pumps: The store is praised for its well-stocked inventory and updated gas pumps. This ensures that customers can easily find the products they need and have a smooth experience when purchasing gas. 4. Wide selection of products: The store offers a wide selection of products, including lottery and scratch-off tickets, vapes, and drinks. This variety caters to the diverse needs and preferences of customers.

Weaknesses: 1. Incident of possible employee theft: One customer had an unpleasant experience where they were given incorrect change, and after arguing with the cashier, it was discovered that she had attempted to steal the customer's money. This incident highlights an issue with employee honesty and accountability.

Opportunities: 1. Employee training: Given the incident with the cashier, the store has an opportunity to reinforce the importance of honesty and integrity among its staff. Implementing regular training programs on proper cash handling and customer service could prevent similar incidents in the future. 2. Improve security measures: To address and prevent incidents like the attempted theft mentioned in the comments, the store could consider implementing stricter security measures, such as surveillance cameras and regular audits of cash registers. 3. Expand product offerings: To further enhance customer satisfaction and attract more customers, the store could consider expanding its product offerings. This could include adding healthier snack options, convenience food items, or other unique products that are not commonly found in other gas stations.

Threats: 1. Competition from neighboring stores: As the comments mention, Southern Pit Stop is located just over the Alabama border, making it a popular destination for purchasing lottery tickets due to the lack of a lottery in Alabama. However, there is a possibility that nearby stores could also start offering lottery services, resulting in increased competition in this specific niche. 2. Negative reputation: Although the majority of comments are positive, the incident of attempted theft mentioned in one comment could potentially harm the store's reputation. Word-of-mouth is a powerful influencer, and negative experiences shared by customers could deter potential customers from visiting the store. 3. Market saturation: Depending on the location and competition in the area, there is a possibility that the market for gas stations and convenience stores may already be saturated. This can make it challenging to attract new customers or maintain a steady customer base. 4. Changing consumer preferences: With evolving consumer preferences, such as the shift towards electric vehicles or increased online shopping, the demand for traditional gas stations and convenience stores may decrease in the future. Adapting to these changing preferences and exploring new business opportunities could be crucial for the long-term success of the store.

Best TL Reviews

We stopped here for a potty break and coffee on our way to Pensacola FL from Birmingham Alabama. It was really nice. The restrooms as well as the rest of the store were clean and neat. The staff were very friendly and helpful.

Owner and the people that works there are always happy to help. The place is clean, well stocked, new updated gas pumps, and the coolers keep the drinks ice cold. Recommended.

Excellent service cool employee

It's the last chance to buy Florida Lottery and scratch off tickets. I spent $30 on random scratch off tickets and won $119.00 plus they have a wide selection of vapes.

The owner Danny, is a great and down to earth guy, and very customer service oriented. Visit here often. Some days multiple times.

Just over the Alabama border, so it's a great and very popular place for folks to buy lottery tickets / scratch_offs, since there's no lottery in Alabama. All of the attendants are very friendly and helpful! Easy in and out, very fast. Like stopping there very much!

I wanted non ethanol gas, they had it. I wanted 8 dollars worth on pump 10. I gave cashier a 20 and she gives me 2 bucks back. I asked they young lady why she gave me 2 back and she said I gave a 10. I had the owner look at the camera after I argued with cashier for a few minutes. She tried to steal my money. Got my money back. This is what century has turned into. That young lady needs to be fired!!!

Very friendly people that work here and its a very clean store