Quick Facts About Top Design Nails
Top Design Nails place has several strengths that make it a popular choice for many customers. Firstly, the salon is praised for its fantastic service and consistent quality. Many customers have been going to this salon for several years and keep coming back because they are satisfied with the overall experience. This loyalty is a clear indication of the salon's strong points.
The salon is also highly praised for its ability to work with customers to create personalized and cohesive styles. Customers mention that the staff, particularly Sandy, take their time to understand each individual's preferences and create nail designs that match their personality perfectly. This attention to detail and commitment to customer satisfaction is a significant strength of the salon.
Another strength of Top Design Nails place is the long-lasting nature of their nail services. Customers mention that even after a month, their nails have not budged. This speaks to the quality of the products used and the skill of the nail technicians. This long-lasting nature of the nails saves customers the trouble of having to go in for frequent fills and repairs.
Additionally, the salon is praised for its friendly and down-to-earth employees. Many customers find the staff at Top Design Nails place to be enjoyable to converse with and appreciate the warm and welcoming atmosphere. This friendliness adds to the overall positive experience and keeps customers coming back.
Despite these strengths, there are also some weaknesses that have been mentioned by customers in the comments. One common complaint is the high price point of the salon. A long-time customer mentions that over the years, the prices have been increasing, making it difficult for them to continue affording the services. This high price point can be seen as a weakness as it may discourage potential customers from trying out the salon or prevent loyal customers from continuing to visit.
Another weakness mentioned in the comments is the unsatisfactory customer service. One customer mentions that the staff is not very friendly and rude, especially towards people of color. This is a serious concern as it indicates a lack of inclusivity and respect for all customers. Unfriendly staff can deter potential customers and even drive away existing ones.
Another weakness mentioned is the inconsistency in the services provided. One customer mentions that they were charged for a pedicure massage but never received it. This highlights a lack of attention to detail and inconsistency in service quality, which can be frustrating for customers.
Lastly, there is a serious complaint regarding the safety and hygiene practices at the salon. A customer mentions that they had their finger cut open during a service and the staff did not acknowledge it. Additionally, the customer expresses concern about the hygiene practices, mentioning that the file used on their finger was not new. This breach in safety and hygiene protocols poses a significant risk to customers and needs to be addressed immediately.
In conclusion, Top Design Nails place has several strengths, including fantastic service, personalized designs, long-lasting nails, and friendly staff. However, there are also weaknesses, such as the high price point, unsatisfactory customer service, inconsistency in services, and safety and hygiene concerns. Addressing these weaknesses is crucial for maintaining customer satisfaction and ensuring the salon's success.
Best TL Reviews
I’ve gone to this salon on and off for about 7 years. Overall, they’ve been fantastic and there’s a reason I always come back.
I got my mom’s nails done for her birthday and Sandy worked through her ideas with her to come up with a beautiful cohesive style that matched her personality perfectly.
I also got mine done for my birthday, and I’ve been getting compliments for them since day 1. I usually go for a fill every 2 weeks, sooner if a nail breaks or I get sick of the color, and I hadn’t gotten around to going in for a whole month. These nails have not budged!! No more having to tuck in my fingers to hide my nails at work!
This Nail salon has always been my go to for about five years now. After five and a half years I feel like their price point has gone up extremely high, every year it seems like the price goes up. Every month I come in for a Deluxe gel pedi which is $50.00 after all the lil fees like gel removal I pay $65.00 out the door. Someone help me find a nail salon that has reasonable price points. By the way the customer service is also not the best the staff here at TND are not very friendly and quite rude especially if your a person of color. Trust me I’ve seen the special treatment they give to certain ppl like I said I’ve been coming here for little over five yrs.
They did a great job on my stilletto nails. Service was friendly. I only deducted a star because they charged me for a pedicure massage and never actually gave me the massage. That's my favorite part and the lady just seemed not into it. Might be back for nails but not pedi
They cut my finger open and didn’t say anything. Paid full price. If the cut was any longer I would’ve had to go get stitches. I am hoping it doesn’t get infected because the file the man used was not new. Save your time and money and go elsewhere, literally anywhere else! They need to be shut down.
I enjoy coming here. It's a small in the cut nail salon that does a superb job every time. I've never left unsatisfied. The employees are down to earth and a hoot to converse with.
First time here but I love this place. Anne and John helped me get my acrylics exactly how I wanted them and the pedicure wasn't too rough like at other places. The price was also really affordable. Overall it was a great experience, would definitely recommend!
Highly recommend! Thank you so much Sam for taking good care of me. I love my nails! This was my first time trying them & I’ll definitely be back soon!
I’ve been coming here for about 13 years now and I love it! Ann does the best acrylic and eyebrow waxes and Sandy does the best designs. My whole family comes here because it’s that good. Love it!
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Top Design Nails Info
Amenities
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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