Quick Facts About Foxxy Nails Spa
Foxxy Nails Spa has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned in the comments is the kindness and talent of the staff. Multiple customers mentioned that the staff members were friendly and did a good job on their nails. This indicates that the employees at Foxxy Nails Spa prioritize customer service and have the necessary skills to provide satisfactory services.
Another strength of the salon is the ability of some staff members, such as Raz, to push customers out of their comfort zones and encourage them to try new colors or styles. This indicates that the salon provides a creative and innovative atmosphere where customers can experiment with different nail designs.
It is also worth noting that one customer mentioned the cleanliness of the salon and the professionalism of specific staff members such as Edith, Dorie, and Kim. This suggests that the salon pays attention to hygiene and maintains a pleasant environment for its customers.
However, Foxxy Nails Spa also has some weaknesses based on the comments. One recurring complaint is the thickness of the nails. Multiple customers mentioned that their nails were thicker than desired, which resulted in an unattractive look. This suggests that the technicians at the salon may need to improve their technique in order to create more natural-looking and thinner nails.
Another weakness mentioned in the comments is the lack of a base coat during the manicure process. One customer specifically pointed out the absence of a base coat and expressed disappointment with the overall quality of the service. This indicates that there may be inconsistencies in the application of products, and the salon should ensure that all necessary steps are taken to provide high-quality services.
Additionally, there were complaints regarding the pricing. One customer mentioned that the service was overly priced, suggesting that the salon may not offer competitive pricing compared to other nail spas in the area. This could potentially drive customers away and result in loss of business.
Another weakness highlighted in the comments is the issue of overbooking. Multiple customers mentioned instances where their appointments were mishandled, resulting in inconvenience and frustration. This indicates that the salon may need to improve its scheduling system and ensure that appointments are properly managed to avoid such situations.
Lastly, one customer mentioned the cleanliness of the salon, expressing dissatisfaction with the presence of hair in the tub during a pedicure. This suggests that the salon may need to improve its cleanliness protocols and ensure that the environment is hygienic and pleasant for customers.
In conclusion, while Foxxy Nails Spa has strengths such as friendly staff, talented technicians, and creative services, there are also weaknesses in areas such as nail thickness, lack of a base coat, pricing, overbooking, and cleanliness. These weaknesses should be addressed by the salon in order to enhance the overall customer experience and improve customer satisfaction.
Best TL Reviews
Everyone there is so kind and talented at what they do. Loved the service and the beautiful nails they did for me :))
My favorite place to go! Raz does an awesome job on my dip. Sometimes she can even get me out of my comfort zone to try new colors. Love my recent ombre with CinnaPink!
Today was my first time at Foxxy Nail Spa. I went in undecided what to exactly get and ended up asking for a full set, no chip. Right when she started working on my nails (I believe her name is Kim) I told her I did not want my nails thick and long. Throughout the process, my nails seemed okay, however, when she was done I saw they were very thick for my taste. No base coat was used either. The length is okay, but the tips are too wide and thick; I have thin, long fingers and I personally think the end result looks unattractive. It was overly priced as well. My friend who got a regular manicure was also disappointed. Her nail polish came off, such poor quality!!! See pictures. Unfortunately, we will not be returning to Foxxy Nail Spa and do not recommend.
did a good job in my nail. people are friendly too.. would recommend this place!
Would give zero stars if possible. Made an appointment. Rushed to get there in half an hour. Got there ON TIME and they wouldn't see me because they were running behind and we're blaming each other for booking me. Wouldn't accommodate me, did not apologize and tried to make it my fault.
Have used this place multiple time in the past, but recently my sister booked an appt for her and I for our moms wedding (who also is a very frequent customer) and we just received a call from them saying how they don’t even know how we got out in the books; however, we were offered multiple time slots… it’s obvious they overbooked and are pushing out the “least important” customers… will never be using them again, especially after such a late notice considering theses are freaking WEDDING NAILS!!! Never again. Honestly not even disappointed because they’re work isn’t even that great… Holy Spirit might have been trying to save us…
I went there not realizing there was a new owner. The salon was very dirty and I had to request that my tub be refilled twice for my pedicure cuz it was constantly full of hair. I felt grossed out the whole time I sat there and they did not scrape the calluses off my heels nearly as much as they should have and the coat of Polish they put on was about five or six layers deep and I had my pedicure at 5 p.m. went to bed at 10 p.m. and when I woke up the next morning they were all smudged. The place was just gross.
I love the whole Foxxy Nails crew especially Edith, Dorie, and Kim! They are always so helpful, friendly, and the service is great. I get what I want and more every time. I go every two weeks faithfully. It’s worth every dollar!
Place Pictures
Foxxy Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended