G's Gourmet Burgers

+44 1582 965595

13 Wellington St, Luton LU1 2QH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About G's Gourmet Burgers

G's Gourmet Burgers has a number of strengths and weaknesses based on the comments provided. Starting with the strengths, one recurring theme is the positive feedback regarding the taste of the burgers. Multiple customers mentioned how delicious and flavorful the burgers were, particularly the volcano burger and the New York burger. The comments also highlighted that the patty was juicy and of generous thickness, indicating that the quality of the meat is commendable.

Another strength mentioned is the friendly and accommodating staff. Customers appreciated the pleasant and helpful service they received, from being greeted politely to having menu items explained to them. The staff's willingness to accommodate specific requests was also appreciated, such as providing a comfortable area to sit with a baby seat and pram.

Prompt service was also mentioned as a strength. Customers noted that their food arrived quickly, both when dining in and when ordering takeout. This indicates that the restaurant prioritizes efficiency in serving their customers.

Additionally, the restaurant's adherence to COVID-19 restrictions was positively noted. Customers felt comfortable and safe dining in, which is an important aspect in today's environment.

Moving on to the weaknesses, one major area for improvement identified is the quality of the chips. Several comments mentioned that the chips were oily and not great. The taste of the chips was also affected by the extremely salty spice mixture that was added to them, which was mentioned by both dine-in and takeout customers. This suggests that the seasoning should be adjusted to create a more balanced flavor.

The brightness of the restaurant's lighting was also mentioned as a weakness. Customers expressed that the bright lights were uncomfortable and did not suit the ambiance of the place. Adjusting the lighting to create a more comfortable and inviting atmosphere would contribute to a better dining experience.

In terms of takeout experiences, there were some negative comments about the timing of delivery and the food being cold. Customers expressed disappointment when their orders took longer than expected to arrive and when the food was not served hot. This indicates that the restaurant should work on improving their delivery process to ensure prompt and hot food for takeout customers.

Another weakness mentioned is related to the cleanliness of the tables. A customer mentioned that the tables were not properly cleaned after previous diners left. This suggests that the restaurant should pay more attention to maintaining cleanliness throughout the day to provide a more pleasant dining environment.

Overall, G's Gourmet Burgers has several strengths, such as delicious burgers, friendly staff, and prompt service. However, there are areas for improvement, including the quality of chips, lighting, delivery timing, and table cleanliness. By addressing these weaknesses, G's Gourmet Burgers can enhance the overall dining experience and attract more satisfied customers.

Best TL Reviews

Absolutely loved their burger. Tried the volcano burger and it was just fantastic. The patty was juicy and of generous thickness. The veg inside was grilled to perfection and added to the taste of the burger. It’s just an excellent place for burgers. The chips were a bit oily and not that great. The place must work on their lights as its so bright that it hurts the eye and doesn’t suit the ambience.

It's quirky and temporary. Food is really good. Menu is confusing though. Highly recommend masala chips which is yummy. The rancher burger with beef patty was pretty tasty. The could do a bit with cleaning the tables once people leave. Otherwise all good.

Ordered takeout from here as I was in the mood for a nice burger. I asked for a double patty 7oz beef burger, fries, drink and thought I would also try their spicy wings. They forgot to include the diet coke that I had ordered, despite this the food was okay:

- The burger was cooked well and was flavoursome

- The chips were cooked well but were let down by the extremely salty spice mixture they added to them

- The wings were cooked to perfection but again the marinade that they had used was extremely salty, so much so that I could not finish them

The price was okay considering the area, I would definitely go back for a burger meal but would get their chips plain and not spiced. I think that they definitely need to look into the spicy marinade for their wings as it was extremely salty which brought the whole meal down.

The restaurant seems to be adhering to Covid-19 restrictions, I would have felt comfortable eating in.

Nice and friendly staff. Been there for the first time and was a great experience. Food was served quick as it was not that busy in the afternoon. Had the New York burger,yummy, delicious and well done. Kids enjoyed the skinny fries. We'll deffo come again .

It was a pleasure to have dinner at such a great place with friendly staff that are happy to accommodate and explain the menu.

Food was tasty and reasonably priced. I must say the masala fries were lovely. They also make thier own sauces which are great. Food arrived promptly and customer service was 5*. I would reccommend.

Ordered at 6:45, arrived 8:45. As expected, the food was cold, served an iota of mash that was cold. Chips were cold and in one clump, burger was soggy, combined with the fact that it was cold, inedible.

Disappointing takeaway experience. Uber eats took 30 mins to collect the order but you would think since theres no customers in the shop someone would have thought let's not send this food that's been sitting around for half an hour out to someone.

As an upside, the custard was also missing from the meal I ordered

Update: Disappointingly, the response I received to my review was also nonsensical. Its quite clear that the restaurant can't be held responsible for ubereats or deliveroo but when the food has been ready for 30 minutes and the driver has not turned up, why would you still give them food that will be obviously cold.

I wouldn't even take the owners advice of coming in and trying the food since he/she can't seem to understand that you shouldn't send out food thats been sitting on the table for 30 minutes.

Great tasty burgers. The chops were exquisite with a delicious. The messy fries were a treat and service friendly. Definitely recommend a visit with family or friends.

I have visited 3 times with my wife and son , greeted politely by the staff and always given a comfortable area to sit with the baby seat pram etc, food order taken and always correct , I have never been disappointed nor has my partner , I usually go for big burgers with plenty of beef / lamb etc my Mrs gets the chicken burgers, we would visit any time and happily pay the price as we get good size portions ???? thank you G,s