Quick Facts About G T Nails
G T Nails Place, based on the comments provided, has several strengths and weaknesses that can be identified.
Starting with the strengths, it is mentioned in one of the comments that Jenny and David did a great job on someone's nails and they were very happy with the results. This indicates that there are some skilled and competent nail technicians at G T Nails Place who can deliver satisfactory results.
Another positive aspect mentioned in a comment is that the salon is described as a perfect little shop to get nails done the way customers like. It is also stated that the salon is quiet and the staff is polite. This suggests that the atmosphere of the salon is pleasant and customer service is generally good.
Furthermore, a long-term customer mentions that they have been a client at the salon for many years and have had many great manicures, pedicures, and waxes. This indicates that there is a level of consistency in delivering quality services.
Moving on to the weaknesses, a major concern raised by multiple comments is the issue of cleanliness and hygiene. One customer mentions that the salon has fungus and dirty equipment, and they do not use liners for the pedicure bowls. This raises serious concerns about the overall cleanliness standards of the salon, potentially putting customers at risk of infection or other health issues.
Another weakness highlighted in a comment is the rude behavior of the manager and a staff member named Jenni. The comment states that they overcharge for basic services and are generally rude. This suggests that there may be a lack of professionalism and customer service skills among some of the staff members.
Continuing with the weaknesses, there are also multiple comments expressing dissatisfaction with the level of customer service. One customer mentions waiting almost 2 hours and being ignored by the nail technician. Another comment mentions that the staff did not acknowledge the customer properly and did not communicate the wait time. These instances indicate poor customer service experiences and a lack of communication skills among the staff.
Additionally, there are complaints about the limited selection of nail colors and a lack of matching options for gel polish. This suggests that the salon may have a limited range of products and may not be able to cater to all customer preferences and needs.
Another weakness raised in a comment is the slow service at the salon. It is mentioned that they are slow as molasses, which can be frustrating for customers who value efficiency and promptness.
Overall, based on the comments provided, G T Nails Place has a mix of strengths and weaknesses. While they have some skilled technicians and a pleasant atmosphere, there are concerns about cleanliness, customer service, and product selection. These issues should be addressed in order to improve the overall customer experience at the salon.
Best TL Reviews
Fungus and dirty equipment!!!! They do not use liners for the pedicure bowls.STAY AWAY. The manager and Jenni are rude and overcharge for basic services.
I've been on several occasions. The last two have been disastrous. Upon the first bad experience my nails did not even last a couple of days before chipping, lifting, and cracking. I went back to have them fix them. The front desk was rude.
I went to another salon where the technician and they profe,clean use liners and take care of my nails inbuilt this place. They are NOT clean beware!!!
I’ve been a customer of this salon for many years. When the pandemic happened i unfortunately took a break at coming. I called yesterday and specifically asked if Kevin would be working the next day. The young guy who answers said he’s not working, (his cousin) I mentioned that I called the day before and asked and was told he would be working. Kevin’s brother (whose name I DNT remember) responded with a horrible attitude saying “well he’s not here….come back tomorrow” By now I’m completely appalled bc I’m confused at to why THEY have an attitude when I should be the one upset. Due to the fact I drove an hour and a half to get my nails done! The SPECIFIC reason I called the day before. I’m highly upset! Now I see why the ratings have gone down and customers have left complaints about bad customer service. Kevin the family is not representing you guys well when you're not working. Do better!
Jenny and David did a great job on my nails. Very happy with the results.
This salon is a perfect little shop to get your nails done the way you like. It”s quiet and they are very polite and my nails are always super nice.
Stay away.
Update: I will not be returning, after being a long time Customer the level of service I received, actually the service I did not receive after waiting almost 2 hours and to be ignored by the nail tech, her pic is posted.
I've been a client here for many years may be close to 8 years. I've been through a few nail techs and currently MY is my favorite nail tech, but most of the others are great also. Thanks for so many great manicures, pedicures and waxes.
Great salon, good quality products. I was skeptical due to the bad reviews but I think if you go on a weekday its quiter and the service is better than the weekend.
Absolutely terrible experience. They are slow as molasses and have terrible customer service. We definitely need another option in the Mableton area because this is NOT it. I am 9 months pregnant and was warm and placed the fan on myself but was told I could not do that. Lol! After waiting for an hour and a half for a fill in. I will NEVER patronize this business again.
HORRIBLE. I am moving to the area and I’m in search of a nail shop. This is nearby so I decided to try them out. I totally regret it. The horrible experience started when I walked in the door. Someone said welcome and asked how they could help....never looked up and didn’t acknowledge my response or let me know how long it would be. I waited about 15 min and they called me back. They have a very limited selection of SnS color and not much to match my toes with gel polish. I settled on a color and Jenny proceeds to do my nail. When I left, I had a nice shiny finish...however, the next day, it was peeling. She put GEL POLISH ON TOP OF MY SNS! I went back and they simply fixed the nail that was peeling. The following day, another nail broke. I went back AGAIN, and they simply glued it so that it wouldn’t bend. 4 days later, I have peeled the gel polish “top coat” from 3 nails (because it looked HORRIBLE) and I have a broken thumb nail. This has never happened in the past since I’ve been getting SnS. Less than a week, $70, 2 return visits, 2 broken nails, 3 nails without a topcoat later....complete waste of time and money. AVOID THIS PLACE!
Place Pictures
G T Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places