Quick Facts About 52 Ten Nails & Spa Inc
Strengths of 52 Ten Nails & Spa Inc place:
1. Good customer service: Some customers mentioned positive experiences with the staff, mentioning that they were accommodating and friendly. The owners were specifically praised for being kind and caring towards customers.
2. Cleanliness: Multiple comments mentioned that the salon is very clean. This is an important factor for many customers, especially during the current pandemic. The salon is mentioned to take precautions to protect their customers, including using hand sanitizer and temperature checks.
3. Options and color variety: The salon is praised for having a wide range of color options for nail polish. This is important for customers who like to have diverse choices when it comes to their nails.
4. Nail durability: Some customers mentioned that their gel polish or nail fill lasted a long time after getting it done at the salon. This is a positive aspect for customers who want their manicures and pedicures to last.
5. Appointment-based system: The salon only takes appointments, which can be seen as a strength for some customers. This ensures that there is minimal wait time and that customers can get their desired time slots without having to wait at the salon.
6. Bonus card and gift certificates available: Customers mentioned that the salon offers a bonus card where customers can earn money off a service after going a certain number of times. This can be seen as a loyalty program that rewards repeat customers. Additionally, gift certificates are available, which can be a convenient option for customers looking to gift a spa or nail service.
Weaknesses of 52 Ten Nails & Spa Inc place:
1. Inconsistent service: Some customers mentioned negative experiences with specific nail technicians. They complained about poor shaping of dip powder, aggressive filing, and extra slow service. Inconsistent service can be a weakness for customers who expect consistent quality from all nail technicians.
2. Poor customer service: One customer had a negative interaction with the person who answered the phone, claiming that they received disgusting levels of customer service. The customer was allegedly hung up on after asking for a discount due to a last-minute cancellation. This incident could raise concerns about the professionalism and the attitude of the salon towards certain customers.
3. Subpar results: Some customers mentioned that they were not satisfied with the results of their manicures or waxing services. This can be a weakness for customers who expect high-quality and professional results from a spa.
4. Expensive pricing: One customer mentioned that the salon is a little expensive. While this may not be a weakness for customers who prioritize high-quality services, it can be a deterrent for customers who are looking for more affordable options.
In conclusion, 52 Ten Nails & Spa Inc place has strengths such as good customer service, cleanliness, diverse color options, nail durability, an appointment-based system, and loyalty programs. However, it also has weaknesses including inconsistent service, poor customer service, subpar results, and relatively higher pricing. Customers should take these factors into consideration when deciding whether to visit the salon.
Best TL Reviews
The nail tech was clearly sick, the shape of the dip powder was horrible I want to cry. Three of my nails have cuts from the nail tech aggressively picking/filing. Would only recommend this place if you’re doing something basic like a pedicure. And not the nail tech i had.
I have used this place a few times and have not had problems. Today I received a disgusting level of customer service from the gentleman that picks up the phone I believe his name is Aaron. I scheduled an appointment today and was told 6pm. Was called almost right before 6 to be told they have to move me to 620pm. Fine I accept. I get a call @ 610pm now telling me he can't take me anymore after I moved around my schedule second time and was almost there again. When I asked can I at least get a discount next time I come since this is unjust cancellation. He hangs up on me and tells he can't take customers like me? Hmmm wonder what that means... is it because I'm a minority? Crazy the attitude of businesses in small town that already have racial problems. Mind you been there multiple times and tip very good and have even gotten gift certificates as well. I support small businesses but will never support racism.
Unfortunately my 2nd visit was terrible! Had I had this experience on my first visit I would've never returned. I had a powder manicure and the result is poor! My waxing didn't remove all visible hair from brows or chin; plus (Amy) was extra slow. She probably did her best but the result was far from the work of what a professional spa should look like.
Love this place! After trying 4 diff places, I found my nail home. They only take appointments but are very accommodating. Very clean and nice social distancing if that’s important to you. Take their time and have lots of options.
Love it here!!!! Jenny does an amazing job on my French gel! Helen gives the best green tea pedicure and the gel polish LASTS!!!!
Nice staff, very clean, great color options. A little expensive. Pedicure polished one visit wasn’t the best. Too bad I get home from work most days so late otherwise I would continue going to this location. Bonus card when you go a certain amount of times you get money off a service. Gift certificates available, men know this because they were lining up to pick up Mother’s Day gifts lol.
My first visit and I was pleased with service. Had a pedicure and Uv gel nail fill. Jenny did a great job. *note that i usually go to a different nail salon for about 9yrs. This may be my go to now.
This nail salon is amazing. The owners are fantastic --kind and caring. Every possible precaution is taken to protect their customers. Everyone is greeted by name, at the door with hand sanitizer and a temperature check.
I cannot say enough about the quality of the services and will say it is
the best nail salon in Putnam county.
52 Ten Nails & Spa Inc Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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