Goodwill Store and Donation Drive-Thru

+1 478-296-9617

2005 Veterans Blvd, Dublin, GA 31021 United States of America

Open Today: -

Quick Facts About Goodwill Store and Donation Drive-Thru

Strengths of Goodwill Store and Donation Drive-Thru Place:

1. Affordable Prices: Many customers appreciate the affordable prices at Goodwill. They note that the prices are often cheaper compared to other second-hand stores and consignment shops.

2. Variety of Items: Despite some comments about specific items being hard to find, overall, customers mention that Goodwill offers a wide variety of items. This includes clothing, accessories, furniture, household items, and more.

3. Clean and Well-Stocked Store: Numerous customers praise the store for its cleanliness and organization. They appreciate that items are neatly displayed and that colors are hung together, making it easier to find what they're looking for.

4. Friendly and Helpful Employees: Several reviewers mention that the employees at Goodwill are generally friendly and helpful. This positive interaction enhances the shopping experience for many customers.

5. Donation Drive-Thru Convenience: Goodwill's donation drive-thru service receives positive feedback from customers, as it provides a convenient and easy way to donate their gently used items.

Weaknesses of Goodwill Store and Donation Drive-Thru Place:

1. Inconsistent Availability of Desired Items: A few customers mention difficulty in finding specific items at Goodwill, such as leggings and long sleeved shirts of the right size. This can be seen as a weakness since the unpredictability of finding desired items may discourage some shoppers.

2. Fitting Room Policy: One customer expresses frustration with Goodwill's fitting room policy, claiming they were denied the opportunity to try on clothes despite having ample time before closing. This policy may negatively impact the shopping experience and discourage customers from returning.

3. Pricing Inconsistency: Some customers complain about the pricing at Goodwill, particularly the use of odd numbers for pricing items. Additionally, a few customers find the overall pricing to be too high, which they believe contradicts the purpose of Goodwill as an affordable option for those in need.

4. Unfavorable Customer Service Experience: Multiple customers report negative experiences with customer service at Goodwill. They mention disdainful treatment by staff members and feel disrespected despite being loyal customers. This can significantly impact customer satisfaction and discourage repeat business.

5. Price Increasing and Disappearing Discounts: Some customers note that prices have been steadily increasing at Goodwill, with some items even being priced higher than the original retail price. Additionally, there are complaints about the disappearance of half-price color items on Sundays, which no longer aligns with the previous discount program.

In conclusion, Goodwill Store and Donation Drive-Thru Place has several strengths such as affordable prices, a variety of items, a clean and well-stocked store, friendly employees, and a convenient donation drive-thru service. However, it also faces weaknesses including inconsistent availability of desired items, fitting room policies, pricing inconsistencies, unfavorable customer service experiences, and the increasing prices and disappearing discounts. These strengths and weaknesses are important considerations for individuals deciding whether or not to shop at Goodwill.

Best TL Reviews

Prices are great but I couldn't really find much of what I was looking for such as leggings and long sleeve shirts that were not either too big or too small. I got a couple of cute things though so I don't regret stopping by.

Was in the store an hour before closing. Picked out 3 items for my son to try on. It was about 40 minutes before closing when we asked to try on clothes. We told the fitting rooms close a full hour before closing. We had ample time to try on these items and be out of the fitting rooms long before closing. We were informed they would not let us try on the clothes even though they could see we only had 3 items, they refused to allow him to try them on. We live an hour from the store and this was the closest store. It was a completely wasted trip. With these kinds of policies, I don’t know that I will be back anytime soon. I could understand 30 minutes before closing if we had a lot to try on but this was ridiculous and poor service.

Good store, stocked and cleaned. Employees nice. But the pricing was crazy. $5.05 $7.07 & $8.08 etc. It was strange but cheaper than most Goodwill.

A just stopped shopping there the prices are ridiculous, I have given so much stuff to this place and when I asked for a dollar off because something has a hole in it they say absolutely not ,give give and they take take so I no longer deal with these people.

They were ok, kinda high price but ok

I have always loved shopping at consignment shops and Goodwill. I feel we should always support our local community, not only for shopping but by giving back, donations etc. Over the years I have donated thousands of dollars of merchandise to Goodwill.

The last couple of times, I have been treated with disdain by a staff member running the register. I have always treated people with respect and I feel like I have earned it serving with the military.

I am very disappointed with the prices also. Mostly everything there is donated by hard working people like myself. We give it to Goodwill so others in need can afford it. Between the customer service and the prices, I do not recommend this place since you have lost sight of your vision!!

Super nice folks! I really liked this store, they keep it very clean and well stocked and all the colors are hung together, so nice! They even have the discount program back! And the employees were so very kind! They really made shopping there a pleasure! Thank you!

Prices have continued to climb, resulting in many items posted for more than original price.

Half price color items disappear on Sunday when color changes.