Greenwood Beauty Supply

+1 201-703-1777

100 Broadway C, Elmwood Park, NJ 07407 United States of America

Open Today: -

Quick Facts About Greenwood Beauty Supply

Greenwood Beauty Supply has received mixed reviews from customers, with both strengths and weaknesses identified. In analyzing the comments provided, the following strengths and weaknesses can be identified:

Strengths:

1. Convenient location: Multiple customers mentioned the convenience of the store's location, being close to home. 2. Wide product selection: The store has a variety of products, including human hair wigs and hair pieces that are not commonly available in other beauty supply stores in the area. 3. Reasonable prices: Some customers mentioned that the prices at Greenwood Beauty Supply were reasonable, particularly for certain products. 4. Friendly and helpful staff: Several customers had positive experiences with the staff, mentioning that they were friendly, informative, and provided great service. 5. Unique products: The store offers unique products, such as the "Human hair 7 piece clip-on extension," which is a favorite of one of the customers.

Weaknesses:

1. Poor customer service: Multiple customers complained about poor customer service, with the owner and workers lacking a professional attitude. The owner did not greet customers, and there were instances of unhelpful and rude behavior. 2. Low-quality products: A customer mentioned that the quality of wigs at Greenwood Beauty Supply was poor and trashy, with one wig only lasting for a week. This indicates potential issues with product quality control. 3. High prices: One customer highlighted that the prices at Greenwood Beauty Supply were high compared to other beauty supply stores in the area. Another customer mentioned being overcharged and feeling deceived, as the lady at the register had hidden prices and charged disproportionately higher amounts for certain items. 4. Unpleasant staff member: Several customers mentioned a Hispanic worker named Ora who had a grumpy attitude, control issues, and provided poor customer service. This employee's demeanor negatively impacted the shopping experience for customers. 5. Lack of professionalism: Some customers expressed disappointment with the unprofessional behavior of staff members, such as being on the phone, ignoring customers' requests, and displaying frustration. This behavior creates a negative and unwelcoming atmosphere in the store.

In conclusion, Greenwood Beauty Supply has some strengths, such as convenient location, a wide product selection, reasonable prices for certain items, and friendly staff members. However, it also has significant weaknesses, including poor customer service, low-quality products, high prices, and unprofessional behavior from some staff members. These weaknesses may negatively impact the overall shopping experience and reputation of the store.

Best TL Reviews

Customer service at this store in very poor. The owner doesn't greet their customers. She and her workers doesn't have a professional attitude. I stopped going to this beauty supply store because of many reasons. First of all, the customer service is very poor. I purchased a wig there which didn't even last for a week. The quality of their wigs is very poor and

Trashy. The price is very high compared to other beauty supply store and their store policy is not beneficial towards their customers. I purchased a wig there which was still in the bag I didn't even open the bag. I just wanted to exchange it to a different style and the Chinese unpleasant lady refused to take it back. I was very disappointed.

I have been going to this beauty supply store for over 10 years me and my whole family!! I went today looking for hair bundles or a wig and hair dye to buy because it’s very convenient and close to home there is a Hispanic worker ORA she is very grumpy, she has control issues, she is not suited emotionally to be working at a beauty supply store. WOMAN SHOP HERE TO FEEL FEMININE BEAUTIFUL AND INSPIRED, EVERYTHING ABOUT ORA IS the opposite. her spirit and her energy is very very low and dark she was talking on her phone the whole time ignoring me when I asked for keys to get earring. Her responses to all my questions was filled with frustration.

Ora has terrible energy, need to hire someone who’s young and hip and energetic who has good vibes and makes the store feel welcoming. NO one should be working at a beauty supply store who is miserable has a dark energy & picks and chooses who to help. I ALSO feel like she’s racist

Ora ruined my whole beauty shopping experience

DEF TELLING MY FRIENDS-AND FAMILY TO STOP COMING HERE IF ORA DOESNT LEAVE OR CHANGE HER ATTITUDE

They're very deceptive! Hide prices and over charge for items! I went in for my wife and the lady charged double for a $20 tub of bleach($40) on top of $20 hair glue which she charged $30 for! She peeled the price off of it so I couldn't see it! When I looked at my receipt I spent $71 for what typically be $23 at any other place! I went back in to get a refund for the Hair glue and the lady tried to tell me "we only do store credit" What would I need from a beauty supply store? Nothing! Eventually she gave me my refund but was very nasty with it! Wouldn't recommend this store to no one!

Went here all the time until the staff was RUDE as hell. So unprofessional. Don't work at a place you're miserable at.

The Spinish woman at the cash register is very rube.

I have been going there and spending my money, I purchased a lot of stuff there. I will not be going back there again,this is the second time she as been rude to me bad customer service!!!

I get almost all my products here. Very reasonable prices. Staff are very helpful. Their human hair wigs /hair pieces are great quality, my favorite is 'Human hair 7 piece clip-on extension ' and only they have it in NJ. Can't live without it!

My experience at this beauty supply store was great. The staff were very friendly, informative, and helpful to my needs. I’m sorry that I forgot the wonderful Jamaican woman name but, she’s fantastic. Greenwood Beauty Supply has nice staff, and great service.

Have been here a couple of times, the chinese lady at the register is super rude and on top of that they’re pricey compared to other beauty supplies around. Don’t recommend at all. ????????????????????????