Quick Facts About Grooming Pretty Pets
Strengths:
1. Fast and friendly service: The owner and her son were both described as fast and friendly, providing a positive customer experience.
2. Positive handling of pets: Several comments mention that their pets were happy, not spooked, and came back without signs of fear or distress. This suggests that the groomer takes care to handle the pets gently and ensure their well-being.
3. Knowledgeable and professional: One comment mentioned that the groomers seemed knowledgeable and professional, indicating that they have expertise in their field.
4. Affordable prices: Multiple comments note that the prices at Grooming Pretty Pets are great or unbeatable. This can be a major strength as it attracts customers who are looking for quality services at reasonable prices.
5. Clean environment: One comment mentions that the place is always clean, which is an important factor for any grooming salon to ensure the health and safety of the pets.
6. Accommodating challenging pets: One comment specifically mentions that the groomers worked with their challenging dog, showing that they are willing to accommodate pets with special needs or temperaments.
7. Care for senior dogs: One comment mentions that the groomer is gentle with their aging, arthritic dogs. This demonstrates a considerate approach towards older animals.
8. Attention to detail and extra touches: One comment mentions that their dog comes home smelling wonderful and feeling soft, and they appreciate the added accessories like bows or bandanas. Attention to detail and going the extra mile can contribute to customer satisfaction.
Weaknesses:
1. Concerns about the groomer's attitude: One comment suggests that the groomer may have an attitude, which can create a negative experience for customers.
2. Dogs kept in cages for hours: Another comment mentions that the dogs are kept in cages for extended periods. This raises concerns about the well-being and comfort of the animals.
3. Allegations of negligence: One comment claims that the groomer let their dog fall, which raises concerns about the level of care provided. Additionally, another comment suggests that their dog experienced significant health issues after visiting the groomer, raising questions about the safety and well-being of the pets in their care.
4. Lack of communication or consideration for pets' needs: One comment suggests that the communication and consideration for their challenging dog could have been better. This indicates a potential weakness in understanding and addressing specific pet needs.
5. Lack of trust: One comment explicitly states that they will never trust the place again. This suggests a significant loss of trust, possibly due to negative experiences or concerns about the quality of care provided.
In conclusion, Grooming Pretty Pets has several strengths, including fast and friendly service, positive handling of pets, knowledgeable and professional staff, affordability, a clean environment, care for senior dogs, and attention to detail. However, there are weaknesses concerning allegations of negligence, concerns about the groomer's attitude, dogs kept in cages for extended periods, lack of communication or consideration for pets' needs, and a loss of trust among certain customers. These weaknesses should be addressed to ensure the overall quality and reputation of the establishment.
Best TL Reviews
Have lived here for 3.5 yrs and am just now finding out about this gem! The owner was fast and friendly. Her son came out and got Roux, our 7y/o chihuahua, and was literally back in five min for a quick nail and paw trim. He was friendly also, and this was the first time Roux came back happy and w/a cute bandanna. But most importantly, he was not panting or spooked. The last place (Woofers) Roux always came back scared and grunting as though someone handled him rough. We like to support local businesses and we will be returning.
This was my first time here and I was very impressed! They seemed very knowledgeable, professional, and friendly. My little senior poodle, Daisy, looked so cute! The cut and the prices were so much better than the other place I had previously been taking her too. Great job!
I have been taking my dogs here for a very long time, about 10+ years. The groomer is wonderful, loves the animals and is very helpful to the pet owners.
The place is always clean, has music playing and the prices are great. Nobody can beat her prices and her magic clippers.
I take my dogs there every 4 to 6 weeks. She is also very gentle with our aging arthritic dogs.
Not sure if she likes dogs..
Always attitude and dogs in cages for hours.
Pretty sure she let my dog fall!
Seemed doped up and groggy, reall tired.
And this time she told me my dog needs to lose weight.. she's going to have problems.
So then my dog woke up in middle of the night and couldn't walk and was in agony..
And Poo'd all over herself..
$8,000 surgery later, shes better! ????
I will never trust this place again.????
I love this place. She has been amazing to Bindi. Bindi is a Bernese Mountain dog and has a TON of fur. She gets annoyed with brushing but they handle her with so much care. Bindi always comes home smelling wonderful and feeling so soft. I also love it that they go the extra step and accessorize our pups with bows or bandanas! It is just adorable! This place is affordable, does a GREAT job, and are very friendly.
Took in our pup for a good groom and bath. Was not disappointed! He was so handsome when we picked him up. ❤️
Untouchable she does my little dachshund
Very reasonable I'm close to home
I'm so glad my husband and I brought our new doggie to this place! The price was great, our Luna came home looking like a whole show dog with the most beautiful bandana! I really appreciate them working with her, as she does get testy when people touch around her face. We can only guess she hasn't been taken to groomers much with previous owners. We'll definitely be coming back! Thank you so much for your guys' communication and working with our challenging Luna!
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Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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