Quick Facts About Hair Port
Strengths:
1. Friendly staff: The salon has a welcoming and friendly atmosphere, which makes clients feel comfortable and valued. This is evident through positive interactions with the owner, Donna Pack, and other staff members.
2. Cleanliness: The salon is maintained at a high level of cleanliness, ensuring a hygienic and pleasant environment for clients.
3. Talented stylists: Multiple comments highlight the skills and expertise of the stylists at Hair Port, such as Melinda, Anitra, Edna, Joann, Michelle, and Melissa. They are praised for their ability to listen to client preferences, give valuable suggestions, and deliver excellent haircut, color, and styling services.
4. Consistent quality: Clients appreciate the fact that they always receive a good haircut or color each time they visit the salon. This consistency creates trust and loyalty among customers.
5. Range of services: The salon offers a variety of services, including cuts, colors, rinses, shampoos, scalp massages, and perms. This allows clients to get their desired hair treatments without having to go to multiple places.
Weaknesses:
1. Lack of specificity in feedback: Some comments only provide brief compliments without specifying the exact aspects of the service that were outstanding. While positive feedback is valuable, more detailed information about what specifically impressed the clients could provide a better understanding of the salon's strengths.
2. Limited comments about other staff members: While some stylists, like Melinda and Edna, receive specific praise, there is not much feedback about other team members. This raises questions about the consistency of service quality across the entire staff.
3. Higher cost than expected: One comment mentions that the overall cost was higher than anticipated to achieve satisfactory results. This suggests that the salon might be on the pricier side, which could potentially deter price-sensitive customers.
4. Lack of feedback about other salon amenities: Although the atmosphere is described as nice and the staff as kind, there is no mention of other amenities such as comfortable seating, refreshments, or additional services like nail care or spa treatments. This lack of feedback suggests that Hair Port might not be fully utilizing its potential to enhance the overall salon experience for clients.
Overall, Hair Port has several strengths, including a friendly staff, cleanliness, talented stylists, consistent quality, and a range of services. These strengths contribute to a positive salon experience for clients. However, there are also some weaknesses, such as limited specificity in feedback, few comments about other staff members, higher costs, and a lack of feedback about additional amenities. Addressing these weaknesses could help Hair Port further improve its services and attract a wider range of customers.
Best TL Reviews
Friendly staff, got to see my old friend Donna Pack the owner. Very clean. Melinda did a great job on my hair. Cut and Color. I'll definitely be back!!!
Amazing, I was not really sure how I wanted my hair cut but had I little idea. Donna was amazing I love the cut she did. Fills wonderful!
Nice atmosphere! Kind people. Anitra does amazing hair and will always give you a good laugh! Go to spot for hair for sure!
Love it. I always look forward to going. Never a bad haircut or color.
Edna is fantastic!!
She listens, takes her time and does a great job.
Her sister, Joann does the best shampoo and rinse and scalp massage.
I've been searching for years to find a great salon in my area. My stylist was Michelle, and she gave me a fantastic cut, picked the perfect color for me and was subtle with the highlights which were also a beautiful color. Though I had to spend more than I wanted to get it all straightened out, I am very happy with the results and will be returning.
I have not been to a salon in 20 years, just let my hair grow and trimmed it myself. Decided it was time for a change and told Melissa what I thought I wanted. I was kinda vague and nervous and she gave me some great tips. I got my hair cut and permed and it is perfect. Everyone who has always seen my hair pinned up thought my hair was naturally curly she did such a great job. Melissa is also so friendly. Thank you, Melissa! I love my new look!
Great talented people. Ms. Danni is the sweetest kindest most talented lady. Everyone there is so kind and so wonderful. We love everyone there
Hair Port Info
Amenities
Health & safety
Accessibility
Planning
Today
Opening Hours
Monday | 08:00 AM - 06:00 PM |
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Tuesday | 08:00 AM - 06:00 PM |
Wednesday | 08:00 AM - 06:00 PM |
Thursday | 08:00 AM - 06:00 PM |
Friday | 08:00 AM - 06:00 PM |
Saturday | 08:00 AM - 06:00 PM |
Sunday | Closed |
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