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Happy nails

+1 716-526-1175
165 W Fairmount Ave #1, Lakewood, NY 14750 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Happy nails

, especially when it comes to children. They were sweet with the commenter's daughter and made her feel comfortable during her mani/pedi. This shows that Happy Nails Place has a strength in providing a friendly and welcoming environment for families and individuals.
The staff at Happy Nails Place also received positive feedback on their service and professionalism. Commenters mentioned that the staff was awesome, friendly, and treated them like family. This indicates that Happy Nails Place excels in customer service and building relationships with their regular clients.
The prices at Happy Nails Place were mentioned as being good, which suggests that they offer competitive pricing in comparison to other nail salons. This can be seen as a strength for customers who are looking for quality nail services at affordable prices.
The color selection at Happy Nails Place was described as phenomenal by one commenter. This indicates that the salon offers an extensive range of nail polish colors, giving customers a wide variety of options to choose from. Having a diverse color selection can attract more customers and cater to different preferences and styles.
On the other hand, Happy Nails Place does have some weaknesses based on the comments. One commenter mentioned that they couldn't get their desired service, dip powder, even though they had gotten it done at the salon before. This suggests that there might be a lack of consistency in the services provided or a lack of skilled technicians for certain services. This can be seen as a weakness for customers who have specific nail preferences and may hinder their overall satisfaction with the salon.
Another weakness mentioned by a commenter was the rude staff and lack of conversation during the service. This can create a negative and unwelcoming atmosphere for customers, potentially leading to a decline in customer satisfaction. The commenter also mentioned that they felt rushed and not valued as a customer. This behavior from the staff can be seen as a weakness in customer service and professionalism.
The negative comment about the technicians fighting during the customer's nail appointment is a serious weakness for the salon. Inappropriate behavior and arguing amongst staff members can create a negative experience for customers and deter them from returning. It can be seen as unprofessional and can damage the salon's reputation.
Another weakness mentioned was the lack of efficiency in handling a group reservation. One commenter mentioned that even with a reservation for six people, some of the group members were finished way before others. This shows a weakness in time management and organization in the salon. In addition, some customers complained about their assigned nail technicians not being kind, which suggests a lack of consistency in the quality of service provided by the staff.
Overall, Happy Nails Place has strengths in providing a welcoming and family-friendly environment, excellent customer service and building relationships with clients, competitive pricing, and a diverse color selection. However, some weaknesses are apparent in terms of inconsistency in service offerings, rude staff, lack of conversation and rush during services, fighting amongst staff members, and inefficiency in handling group reservations. These weaknesses can negatively impact customer satisfaction and the salon's reputation.


Best TL Reviews

They were so sweet with my daughter who loved gettin her mani/pedi and were great with me too. It's clean and has lots of options. They get busy at times so i think it helps to call ahead but they were able to get us both in right away and had everything ready for us when we arrived.
Just got my first pedicure, staff was awesome and friendly and my feet feel great would definitely recommend and will def go back again
I have been going to Happy Nails every 2 weeks for quite a few years now. Lee and Hannah call me by name and treat me like family. The prices are good and they always fit me in. The color selection is phenomenal. I always leave satisfied.
They did a really great job on my nails today along with my friends nails we loved it!!
Went in about 2 months ago, asked to get dip powder done on my nails. I was told neither of the nail techs that were free could do it..? Even though I’ve gone to this same place and had them done there before. Service at this place is eh. Very rude staff and they say next to nothing. Don’t try to have any conversation and don’t try to make you feel welcome. It’s more like hurry up and get you out. Getting my nails done use to be a nice relaxing time for me until the day I tried to get them done at Happy nails and was told they couldn’t do it. Hence why I bought my own Dip Powder products and do them at home on my own. I do a better job anyway. Pic of my nails that I did on my own are on my profile, no thanks to happy nails ????
I stopped in yesterday to have gel nails applied. The whole time I was there, the technicians were fighting the whole time!! What the hell, how inappropriate. I didn't get the full treatment that I should've because he kept leaving me to argue with another person. I won't go there again. Another customer left during her nail procedure too!! I probably won't go back!
I had made a reservation for 6 people, we were there on time. They took us all separately and 5 of the girls were done wayyy before I was even close to done, and thats with the reservation. Also a few of my girls complained that their nail person wasn't kind, and the lady I had didn't even give me the right colors. I know I could have said something about that but I'm just not a pushy person. Unfortunately I wouldn't go back. The pedicure was the only decent thing.
The people there are so kind and understanding

Place Pictures

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Happy nails Info

Amenities

Health & safety
  • Appointment required
  • Mask required
  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location