Quick Facts About Viva Nails
Viva Nails place has both strengths and weaknesses, which can be extracted from the comments provided. The strengths of Viva Nails place include their ability to provide a quick and efficient service, the natural appearance of their acrylic nails, and the overall satisfaction of customers. On the other hand, the weaknesses of Viva Nails place include rushed and inconsistent service, issues with appointment timings and waiting times, rough treatment during certain services, and a tendency to overbook and rush customers.
One positive aspect of Viva Nails place is their ability to provide quick and efficient service, as mentioned by one customer who had a fill done. The visit was described as quick but not rushed, indicating that the technician was able to work efficiently without sacrificing the quality of the service. Another customer specifically highlighted the nail technicians' ability to work quickly without compromising on quality, which suggests that the salon has skilled staff members who can efficiently deliver satisfactory results.
Another strength mentioned by a customer is the natural appearance of the acrylic nails. They appreciated the fact that the salon does not use excessive amounts of acrylic that can make the nails look thick and unnatural. This highlights the nail technicians' expertise in achieving a desired look for their customers without overdoing it, resulting in natural-looking and aesthetically pleasing acrylic nails.
Furthermore, several customers expressed overall satisfaction with their experiences at Viva Nails place. They mentioned leaving with beautiful and strong nails that last until their next visit. This shows that the end results of the services provided by the salon meet the customers' expectations and fulfill their needs. Additionally, the friendly nature of the staff was also appreciated by some customers, creating a pleasant and welcoming atmosphere.
However, there are also several weaknesses mentioned in the comments. One recurring issue is the rushed and inconsistent service provided by the salon. A customer pointed out that their manicure was rushed, resulting in cuticles not being cut and dry hands due to the omission of applying oil. Another customer claimed that the salon rush nails to get to their next appointments, which can lead to cuts and bleeding. These comments indicate a lack of attention to detail and a tendency to prioritize quantity over quality, which can be detrimental to customers' satisfaction.
Another weakness highlighted by customers is the issue with appointment timings and waiting times. One customer mentioned waiting for 40 minutes past their appointed time, while another stated that walk-ins were constantly being taken, causing delays for those with appointments. These instances demonstrate a lack of effective time management and consideration for customers' scheduled appointments. This can lead to frustration and dissatisfaction among customers, particularly those who have limited availability and expect punctuality.
There are also complaints about rough treatment during certain services. One customer, who was eight months pregnant, mentioned that the technician was rough and caused pain while removing the gel polish from her feet. Another customer reported receiving a rough pedicure in general, with the technician grinding off skin without paying attention. These experiences indicate a lack of care and gentleness, which can be uncomfortable and distressing for customers.
Furthermore, there is a consistent mention of overbooking and rushing customers to accommodate more appointments. One customer mentioned that the salon continually took in walk-ins despite having only three staff members working. This suggests a tendency to prioritize maximizing the number of customers over providing a relaxed and unhurried experience. Overbooking can lead to rushed services, as mentioned by multiple individuals, and this can jeopardize the quality and safety of the treatments provided. In particular, the risk of cuts and bleeding mentioned by one customer is concerning.
In conclusion, Viva Nails place has several strengths, including their ability to provide quick and efficient service, the natural appearance of their acrylic nails, and the overall satisfaction of customers. However, they also have weaknesses such as rushed and inconsistent service, issues with appointment timings and waiting times, rough treatment during certain services, and a tendency to overbook and rush customers. These weaknesses can have a negative impact on customers' experiences and satisfaction levels. It is important for the salon to address these weaknesses and strive for improvements in order to provide a high-quality and satisfactory service to their customers.
Best TL Reviews
My experience here was not what I expected. The service was rushed for my manicure, she didn't cut my cuticles, and left my hands very dry because she didn't add any oil on top when she was finished. Pedicure was fine becuae it was done by someone different. I paid 87 for a gel pedicure and manicure and I don't think I got my money's worth for the service and the end product.
Went in around 3pm for a fill. Not busy at all. Very friendly.
The length and shape are exactly what I wanted. They all look even as well.
Visit was quick but not rushed. She took her time and was efficient.
I will be back!
They took their time and did a really good job. They made the acrylic nails look natural. Other places I have gone use so much acrylic that it looks thick and unnatural.
My friend recommended this place because she said their prices are low and nails always look good but I didn’t have a good experience either times I went. I would rather pay $5 more somewhere else. This was my second time here because I was happy with how they turned out the first time and with the price. Made an appointment at 1pm and didn’t start until 1:40pm. I completely understand this happens with businesses but they continually took in walkins here even though people kept showing up with appointments with only 3 people working. They rush nails to get to their next appointments which causes cuts and bleeding. The nails look good but I had three cuts and a deep cut in my thumb. Wouldn’t recommend.
I’ve been here three times for a pedicure in the last 4 months. The first two were okay, not amazing but it’s so close to my house that I went a third time. I am 8 months pregnant and my feet were a little swollen. The man was so rough and rushed taking off the gel polish that he grinded off skin until I said ow and pulled away. He was grinding and not even looking. The whole pedicure was basically like that. It seemed obvious he didn’t care that he was causing pain.
I know there is just three of them and they are working hard. They over book and rush customers to try and accommodate.
Always a wonderful experience. I started getting acrylics this year and I’m so glad I found Viva. Both nail techs that I’ve had work quickly, without compromising quality. Everyone is very friendly, and I always leave with beautiful, strong nails that last me until my next fill. Love this place.
First time coming into this nail salon. As I am receiving my pedicure, I am reading these reviews and I must say, I am quite surprised by the negative responses. I received a fill, eye brow wax and their top pedicure package and throughout every service I felt very pleased and pampered. Young woman who did my nails did a fabulous job. She was very detailed with her work, and did not be so specific that the service took forever. My nails are amazing! She also was the same lady who did my wax service. Again, very sweet, detailed and did a great job.
As I am posting my review, the young man doing my pedicure has so far been fantastic! No rough filing, firm and soothing massage, and is very very polite. It's nice when your pedicure is lengthy and relaxing.
I recommend their peppermint soak ♡
I recommend their services. Reasonably priced too ;-)
Great experience. You relax in massage chair while they massage your legs and paint your toenails. They are all very nice, gentle and caring.
Viva Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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