Quick Facts About Headlinerz BarberShop
Headlinerz BarberShop, based on the comments provided, has several strengths that make it a popular choice for customers. Firstly, the employees are highly skilled and dedicated to their craft. They are described as giving it their all and having awesome talents. This level of expertise is highly valued by customers, as exemplified by the commenter thanking Willie for their grandson's hair. This shows that the barbers at Headlinerz are capable of providing excellent services.
Another strength of the barbershop is their attention to appointments. The commenter recognizes that it is a busy place and recommends scheduling appointments to avoid waiting. The fact that they strive to see customers at their scheduled time is commendable, as it demonstrates a commitment to providing efficient and timely service. This promptness is particularly appreciated by busy individuals who may not have the luxury of waiting.
Furthermore, Pito is highlighted as the best barber in Lorain County. This indicates that the barbers at Headlinerz are highly skilled and can provide top-quality cuts. The use of the phrase "Blessed Hands" emphasizes the level of talent and precision exhibited by Pito. This positive feedback about specific barbers further solidifies the reputation of the shop.
Additionally, Headlinerz Barbershop is described as being a positive influence in the community. The owner is recognized for their involvement, suggesting that the shop actively contributes to the local community in a meaningful way. This community-focused approach can attract customers who appreciate businesses that give back and support their neighborhoods.
Notably, despite a long wait time of three hours, the commenter expresses satisfaction with the haircut. This suggests that the quality of the haircuts at Headlinerz is worth the wait. Even though three hours may be excessive, the fact that the customer still felt the job was well done speaks to the barbers' skills and expertise.
However, there are weaknesses mentioned that could be addressed to enhance the overall customer experience. One of the recurring criticisms is the poor customer service skills exhibited by the barbers. Customers complain about being kept waiting while the barbers are on their phones or talking to each other. This lack of attentiveness to customers and prioritization of personal conversations may lead to frustration and dissatisfaction. Improving customer service skills and ensuring that customers are given full attention could significantly enhance the overall experience.
Another issue raised is the alleged favoritism shown towards friends of the barbers. Some customers feel that their turn is passed over in favor of the barbers' friends. This can create a perception of unfair treatment and undermine the overall professionalism of the barbershop. Ensuring that all customers are treated equally and in the order they arrive can help to alleviate this concern and improve customer satisfaction.
In conclusion, Headlinerz BarberShop has several strengths, including highly skilled barbers, punctuality with appointments, and positive community involvement. The barbers are praised for their talents and the quality of their haircuts. However, improvements can be made in the areas of customer service skills and fairness in serving all customers. By addressing these weaknesses, Headlinerz BarberShop can further enhance its reputation and provide an even better experience for its customers.
Best TL Reviews
Headliners employees are amazing. They give it they're all. Talents are awesome. Thanks Willie for my grandsons hair. God bless you guys always.
Definitely deserves 5 stars!!! I'm a very busy person and when I schedule my appointments he makes sure I am seen at my time scheduled. He does accept walk-ins but keep in mind they can get very busy. I recommend using appointments if you don't have time to wait otherwise it's your fault if you are pissed about waiting. They take everyone in order as you come in for walk-ins and obviously appointments are primary. That is why I always schedule and appointment.. I won't be changing barbers anytime soon.. Thank you for your above and beyond service!!
Pito is the Best Barber in Lorain County! He hooked me up with no enhancements! He has Blessed Hands! The other Barbers at Headliners are Dope too! Check them out! Go get that Fuego Cut! ????????????????
Headlinerz Barbershop Is Boss! The Barbers are all Great! And the Owner is A Great Influence in the Community. Headlinerz is definitely the one place we would suggest going to for the Perfect Haircut.
It was a long wait, 3 hours. They did a great job on my son’s hair. He loved the cut. It was worth wait. Not everyone can cut with clippers. These guys were fantastic.
They do an awesome job on haircuts but customer service skills are terrible. They will keep you waiting because they are on their phones or talking to each other. Also they take their friends before other customers who have been waiting.
Absolutely no complaints. Very busy recommend appointments if you dont like to wait.. It's busy for a reason so don't criticize because you were waiting.
It is the best barber shop in Lorain the people there are friendly and the barbers give kids money so the kids can get a juice from the store that is right by the barbaer Shop
Headlinerz BarberShop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 02:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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