Quick Facts About Hollywood Nails Salon
Hollywood Nails Salon has received a mixture of positive and negative reviews, providing us with insights into its strengths and weaknesses. In order to analyze these comments thoroughly, we will categorize them into three main areas: customer service and experience, quality of service, and expertise of the staff.
1. Customer Service and Experience:
The majority of the comments express satisfaction with the customer service and experience provided by the salon. Customers praise the staff for being friendly, hospitable, and welcoming. They appreciate the personalized attention, such as remembering their names and preferences, which makes them feel valued as customers. This suggests that Hollywood Nails Salon excels in providing a warm and friendly atmosphere, creating a positive experience for their clients.
Strengths:
- Friendly and welcoming staff
- Personalized attention towards customers
- Positive and pleasant atmosphere
Weaknesses:
- One negative comment mentions rudeness and lack of explanation from the staff
- Unclear communication regarding the necessity of removing previous nail enhancements
2. Quality of Service:
The comments regarding the quality of service at Hollywood Nails Salon are mostly positive. Customers highlight the perfection and attention to detail displayed by their nail technicians. They appreciate the skill and precision with which their nails were done, as well as the ability of the staff to fulfill their specific requests. This demonstrates that the salon offers high-quality service and is capable of meeting customer expectations.
Strengths:
- Perfection and attention to detail in the manicures/pedicures
- Ability to fulfill specific requests
- Skill and precision of nail technicians
Weaknesses:
- One comment mentions roughness of the nails after the manicure
- Paint flaking off after a short period of time
- A negative comment suggests that the salon might lack consistency in the quality of service provided
3. Expertise of the Staff:
The expertise of the staff at Hollywood Nails Salon is a topic that receives both positive and negative feedback. While the majority of customers express satisfaction with the nail technicians' abilities and skills, one comment suggests that the staff might lack knowledge and proficiency in their work. The comment expresses concern over the staff's explanation of needing to remove previous nails without providing a clear reason, indicating a potential lack of expertise or experience.
Strengths:
- Positive feedback regarding the abilities and skills of the staff
Weaknesses:
- One comment suggests a lack of knowledge and proficiency in explaining the necessity of removing previous nails
- Inconsistency in the expertise of the staff, as hinted by the negative comment regarding their lack of knowledge
In summary, Hollywood Nails Salon has several strengths, including its friendly customer service, attention to detail in providing high-quality service, and skillful nail technicians. However, the salon also faces weaknesses, such as inconsistency in the expertise of the staff and potential lapses in communication with customers. It is important for the salon to address and improve upon these weaknesses to ensure customer satisfaction and maintain a positive reputation in the industry.
Best TL Reviews
I had Athena as my nail tech at Hollywood nails. She was very gentle she did it with perfection. I came in with a really high expectation and my expectation was exceeded beyond limits. They turned out so perfect I had a great experience. And paid a good price. I am super pleased with this place
I have to say this is one of the best places I've been to get my nails and toes done. Jenny and Michael do an amazing job! Quality work and very pleasant. I'll definitely be making Hollywood Nails my nail salon from now on. Oh and also, every time I call they get me right in!! Also a shout out to Tina for doing my pedi it's amazing! I've been here a total of 3 times and Jenny has remembered my name since the first day! That says something to me, if you can walk in somewhere that people constantly come in and out of all day long and they remember your name and who you are, that's what kind of place I love and will return.
Love love love this place!! The staff is so friendly and the lady who did my nails (I think her name is Tina) did such an amazing job & was super sweet. I asked her to only 2 layers of dip because I don’t like having super thick nails, and she made them the perfect thickness without being too opaque. I also showed her a picture of the shape I wanted because it’s very specific and she nailed it!! 10/10 - definitely recommend coming here
Absolutely the worst manicure I've ever gotten. The tops of my nails are rough, how is that even possible?? Had a 10 am appointment for a regular manicure with french polish. The lady spent maybe 10 min doing my nails. My cuticles are destroyed now and the paint is already flaking after 30 minutes. I will never go here again!
Amazing nail salon! I can be picky about my nails, but the owner did amazing and my nails came out perfect!! They were very friendly and welcoming as well, I will definitely be back!!
Jenny and Michael were so nice They were close to closing and stayed late for me. They were very hospitable and my nails are perfect. I know good nails and these are definitely good nails. I will be going back every time I come visit my son here. Great service and nice people.
I absolutely love my nails. Dina did a fantastic job and was very patient with me. I know it's not everyone's taste but mine have to be short and thin for work I will definitely be back!
I went in to get my nails done (pink & white) and they kept saying they need to take my nails off and put new ones on. I asked why since I just had that done last time. They could not explain just kept saying to add white they needed to take them off. I honestly believe they did not know what they were doing so I left.
Place Pictures
Hollywood Nails Salon Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places