Quick Facts About Hollywood Nails
Hollywood Nails has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the nail salon, we will analyze the comments and look at the common themes that emerge.
Strengths:
1. Friendly and Welcoming Atmosphere: Multiple customers have praised the salon for its friendly staff and welcoming atmosphere. They mention feeling comfortable and like they are hanging out with friends while getting their nails done. This indicates that the salon has created a positive environment for its customers.
2. Cleanliness: Customers have praised the salon for its cleanliness. Maintaining a clean and hygienic environment is crucial for a nail salon, as it ensures the safety and satisfaction of customers.
3. Skillful and Talented Nail Technicians: Many customers have complimented specific nail technicians, such as K, Sami, and Sam, for their skill and talent in nail art and design. This indicates that Hollywood Nails has competent staff who are able to provide high-quality nail services.
4. Positive Results: Some customers have expressed satisfaction with the outcome of their nails, mentioning that they were pleased with the final result and that their nails looked great. This suggests that the salon is capable of delivering satisfactory results to its customers.
Weaknesses:
1. Understaffed: One customer mentioned that there was only one person working at the salon, which resulted in overcrowding and longer wait times. This indicates a potential weakness in the management of the salon, as it may not have enough staff to handle the volume of customers.
2. Inconsistent Service: Another customer mentioned that they had to wait despite having an appointment and were disappointed that another person was taken before them. This suggests that there may be inconsistencies in the salon's service, as they did not prioritize appointments or manage customer expectations effectively.
3. Limited Nail Design Options: A customer expressed disappointment that the salon was unable to provide the specific nail design they wanted. This indicates a potential weakness in the salon's range of services, as they may not offer a wide variety of options for customers to choose from.
4. Price Discrepancy and Quality Issues: One customer expressed dissatisfaction with the price they were charged for their nails, stating that they could have gotten better quality nails for a lower price elsewhere. They also mentioned issues with the application and filing of the nails. This suggests that there may be inconsistencies in the quality of service provided by the salon and a potential issue with the pricing structure.
5. Unprofessional Behavior: A customer reported a negative experience with a particular nail technician, who they claim did not want to do their nails and displayed unprofessional behavior. This incident raises concerns about the professionalism and customer service standards within the salon.
In conclusion, Hollywood Nails has strengths such as a friendly and welcoming atmosphere, cleanliness, skillful nail technicians, and positive results for some customers. However, there are weaknesses including being understaffed, inconsistent service, limited nail design options, pricing and quality issues, and reports of unprofessional behavior. It is important for the salon to address these weaknesses in order to improve overall customer satisfaction and maintain a positive reputation.
Best TL Reviews
Just love K and her beautiful Mother!! Very friendly and salon is very clean! They make your visit memorable for sure. Nails are to die for♥️♥️
Sami is amazing! Not only is she amazing at nails and designs...the conversation flows and you feel like your hanging out with a friend. Had such a great time and left with amazing nails! HIGHLY recommend!
Only had 1 person working, nobody could be with me, took another person before me at my appointment time and couldn't do the design I wanted. She was nice and I like my nails but was disappointed.
Sammie at Hollywood nails is the best! Very happy with my nails since she started doing them for me, will definitely continue to see her!!
Sam and her mom were so nice. My toes and nails were aweful and my feet really hurt before I went there and I walked out with very happy feet and hands. This place is the best.
I was charged $125 for a set of nails I could’ve got for much better quality for a much lower price elsewhere. My nails were not filed to shape after acrylic was applied. I wanted coffin shaped nails and they were almost almond shaped because of the lack of filing. Extremely thick and lumpy. Charged extra for “color changing polish” just to find out it doesn’t change colors. An overall terrible experience. I got my service yesterday and I’m writing this review as I’m in another nail shop, paying even more to get their mistakes fixed.
This place is a joke , I have NEVER EVER been so disappointed in a nail salon. I told her my nails were too thin and needed another layer of acrylic and she made them all different shapes so I asked for somebody else to finish them because she clearly didn’t want to do them and she cut the tips off and told me to get out of her shop. The “nail tech” was Megan if y’all want yours done ???????? she only charges $60
Edit to add she did throw my $60 back at me so
I love this place good ppl and really friendly definitely going back they do great work
Place Pictures
Hollywood Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 05:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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