Hot Nails

+1 813-898-2741

8828 N 56th St, Temple Terrace, FL 33617 United States of America

Open Today:

Quick Facts About Hot Nails

Hot Nails Place has both strengths and weaknesses based on the comments above. Let's analyze them in detail below:

Strengths:

1. Fast and Efficient Service: Multiple customers mentioned that Hot Nails Place provided fast and efficient service during their visits. This indicates that the salon values their customers' time and strives to complete services quickly.

2. Follows COVID Protocols: Several comments acknowledge that the salon follows COVID protocols by wearing masks at all times. This indicates that Hot Nails Place prioritizes the health and safety of their customers and staff.

3. Reasonably Priced: Despite offering a variety of services, customers mentioned that Hot Nails Place remained reasonably priced. This suggests that the salon provides good value for the price paid.

4. Beautiful Work and Nail Art: One customer mentioned that their nails have never looked so fabulous after visiting Hot Nails Place. This suggests that the salon has skilled professionals who can create beautiful nail art and deliver satisfactory results.

5. Friendly and Professional Staff: The comment from Patricia Perry praises the professionalism and friendliness of the staff. This suggests that the salon has a positive and welcoming atmosphere.

Weaknesses:

1. Unprofessional and Rude Behavior: Multiple comments mention unprofessionalism and rudeness exhibited by the staff at Hot Nails Place. Customers complain about being rushed, inconsistent pricing, and an overall lack of professionalism. This indicates a lack of proper customer service and a negative customer experience.

2. Low-Quality Products: A dissatisfied customer mentioned that Hot Nails Place uses cheap products, including inexpensive nail polishes available at Walmart. This raises concerns about the quality of the products used by the salon, potentially affecting the longevity and appearance of customers' nails.

3. Issues with Nail Durability: One customer stated that their gel nails chipped after only four days, despite paying a significant amount for the service. The customer also mentioned that the technician was unable to guarantee the durability of the nails. This suggests inconsistent quality in the services provided and a lack of accountability for customer satisfaction.

4. Lack of Cleanliness: A disgruntled customer mentioned witnessing the salon failing to maintain cleanliness. They described an incident where their nails were done over a dirty paper towel covered in the previous customer's nail polish. This raises concerns about the hygiene practices followed by the salon and may deter potential customers.

5. Poor Customer Communication: Another dissatisfied customer expressed frustration with communication issues. They mentioned that the salon did not inform them about not having the requested polish color, resulting in wasted time and disappointment. This lack of communication skills hampers the overall customer experience.

In conclusion, Hot Nails Place possesses strengths such as providing fast service, following COVID protocols, reasonably priced services, and delivering beautiful nail art. However, the salon has some noticeable weaknesses, including unprofessional and rude behavior from staff members, the use of low-quality products, issues with nail durability, lack of cleanliness, and poor customer communication. These weaknesses may significantly impact the overall customer satisfaction and reputation of the salon.

Best TL Reviews

This was the second time going to this salon and they were fast and efficient both times. They didn't have to many people in the shop, either of the visits, and they follow covid protocols by wearing a mask at all times. They are still reasonably priced and the offer everything!

Tech was on his phone - had me waiting - I than had to clean my own nails out & he says- “am I ready yet” I tell him I tip base off how the polish & nails not falling off - it painted over top of my skin & less than 10 hours my nails are palling off already.

horrible business never open on time then they can be very rude i user to come here for years straight once the main owner left and left it to the other two people in there it had went down tremendously they rush on your hands and feet and prices are always different each time you go so i tried to keep supporting because i understand mistakes but they are just completely unprofessional and no to mention they don’t even have business hours up on the door anymore nor online smh i’m just so disappointed being i’m 26 and was coming here since 15 years old

The only thing I can say good, is don’t even try this place. They are rude and have no idea what customer service is.

Every time visit Hot Nails I am very satisfied, with my nails they do beautiful work there very professional and friendly I would recommend my friends and family to visit Sincerely Patricia Perry

Absolutely loved the environment and my nails have never looked so fabulous

DO NOT GO HERE! I would give this place zero stars if it were an option, as I feel that one star is too generous. I paid $30 (plus a 20% tip) for gel nails that chipped after 4 days, and when I nicely asked to get them repaired they wanted to charge me $8. They argued with me and told me that the chipped nails were my fault. The guy who did my nails said he couldn't guarantee gel nails past 2 days. I told him that gel nails should last two weeks, but he said he had no idea how long they would last. I didn't understand how he didn't know how long they should last when he was the one who did them. This place uses cheap products, including the $2 Wal-mart nail polish that I saw on the shelf. Even worse, I never once saw them clean anything and they tried to do my nails over a dirty paper towel covered in the previous customer's nail polish. Disgusting. Stay away.

If I could give them a zero, I would! I came I. For a mani pedi. Before they even started, I showed them a picture of what I wanted and asked if they could do it. They told me I grabbed the wrong color. I asked again if they could do it and they asked me to have a seat. The lady that did my pedicure was excellent. However, the female that did the rest of my manicure was super rude! She messed up my nails and when I pointed out that they didn’t look like the picture, she put another polish on top and told me, “See? That look worse.” I agreed and told her that the glitter should gradually fade into the color. She then said, “well, we don’t have that polish.” Really? Why not tell me that from the get go so we don’t waste each other’s time?? I asked if I could please just get the 4 nails that she polished with glitter changed to the same black as the rest of my nails. She basically yanked at my hands as she re painted the nails! When she came back to spray the nails, she yanked me again! I do NOT recommend this place to anyone!! The female with the star necklace should not be dealing with customers!