Quick Facts About Hounslow Hair and Beauty
Hounslow Hair and Beauty place has both strengths and weaknesses based on the comments provided. Let's break it down:
Strengths:
1. New product launches: According to one customer, the salon has lots of new products, which suggests that they keep up with the latest trends and offer a wide range of options for customers to try. This is a strength as it shows that the salon is dedicated to providing up-to-date products for their customers.
2. Good customer service: Multiple customers appreciate the polite, respectful, and friendly service they receive at Hounslow Hair and Beauty. Good customer service is crucial in any business, and positive experiences can lead to customer loyalty and word-of-mouth recommendations.
3. Variety of products: Another customer mentioned that the salon has a decent range of hair products, indicating that they stock a variety of brands and items. Having a wide selection of products is a strength as it caters to different customer preferences and needs.
4. Affordable prices: One customer commented that the salon is not too expensive, which suggests that prices are reasonable and competitive. This can be attractive to customers who are budget-conscious and looking for value for money.
5. Convenient one-stop-shop: A customer mentioned that Hounslow Hair and Beauty has everything needed for a lady in terms of makeup, hair products, and other essentials. This convenience factor is a strength as it saves customers time and effort from having to visit multiple stores to fulfill their beauty needs.
Weaknesses:
1. Racial profiling and poor treatment: One customer expressed dissatisfaction with the treatment they received, claiming that they were followed as if they were a thief based on the color of their skin. This comment suggests that there may be issues with racial profiling or biased treatment within the salon. Such behavior is unacceptable and needs to be addressed to ensure a welcoming and inclusive environment for all customers.
2. Rude and unhelpful staff: Another customer mentioned that the person at the till was rude and unhelpful. This reflects poorly on the salon's staff and customer service. Rude staff can leave a negative impression on customers and discourage them from returning or recommending the salon to others.
3. Product quality issues: A customer warned against buying certain products from Hounslow Hair and Beauty, stating that some hair products can be out of date, and water sprays do not work. This indicates a potential issue with product quality control or stocking outdated items, which can be a major concern for customers seeking reliable and effective products.
4. Higher prices: One customer mentioned that a specific leave-in conditioner product was £1 more expensive at Hounslow Hair and Beauty compared to other stores. This suggests that the salon might have higher prices compared to their competitors. Higher prices can deter price-sensitive customers from making repeat purchases or choosing to shop elsewhere for better deals.
In conclusion, Hounslow Hair and Beauty place has strengths such as new product launches, good customer service, a variety of products, affordable prices, and convenience as a one-stop-shop. However, they also have weaknesses including issues with racial profiling and poor treatment, rude and unhelpful staff, product quality concerns, and higher prices. These weaknesses need to be addressed in order to improve the overall customer experience and maintain a positive reputation in the industry.
Best TL Reviews
There lots of new products launch must try during my visit i had a very good customer service experience.
Good range of hair products. Always polite, respectful and friendly service.
Decent place to grab almost every home use saloon item. Not too expensive
I use to shop here like every month spending a minimum of £30-£40 but one day, the constant following of staff like am a thief purely based on the colour of my skin just got to me and I haven’t been back since.. To all my fellow people if you are sick and tired of that kind of treatment check out Pakcosmetics they have an online store now that delivers and their prices are way cheaper than this store that exploits their ethnic customers while giving them prison service. Paks also have stores around London I don’t work for them lol, but I love the store and their selections is unmatched.
Everything you need for a lady in regards to makeup, hair and other essentials are there
The guy at the till is rude and unhelpful. Check the dates before you buy hair products as some can be out of date. Don't buy any of the water sprays as they don't work. I would recommend Charlie's in Shepard's bush as they're super friendly, know about hair and give helpful advice and some of their products are cheaper.
Great selection of hair products however, the leave in conditioner product I usually buy from a shop in Greenford was £1 more expensive than anywhere else.
Really expensive shop considering I usually buy 3-4 at a time, won't be buying from here again, even in an emergency.
Everything you need in one place. Thanks
Hounslow Hair and Beauty Info
Amenities
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
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