Yvonne's Beauty Salon

Atlanta, GA 30345 United States of America

Open Today: -

Quick Facts About Yvonne's Beauty Salon

Strengths: 1. Skilled staff: The salon has received positive comments about the skills of the staff members, particularly Julia and the owner, Yvonne. Customers have praised their ability to deliver great haircuts, acrylic nail designs, and nail filing.

2. Customer service: Many customers have mentioned excellent customer service at Yvonne's Beauty Salon. The staff has been described as friendly, attentive, and accommodating, making clients feel cared for and valued.

3. Longevity: A long-time client has mentioned being a customer for over 25 years, indicating that the salon has maintained a loyal customer base. This suggests that the salon has consistently provided satisfactory services to keep customers coming back.

4. Affordable pricing: One customer has praised the reasonable pricing for services, particularly highlighting the $22 pedicure. This affordability may attract budget-conscious individuals, potentially increasing customer retention.

5. Positive feedback on specific services: There are several positive comments regarding the quality of the haircuts, nail designs, and pedicures. This indicates that the salon has achieved expertise in these areas, which can be a competitive advantage.

Weaknesses: 1. Inconsistency in service quality: Some customers have reported dissatisfaction with the service quality, such as bubbles and smudging in their nail treatments. This inconsistency can lead to a negative reputation and potential loss of customers.

2. Hygiene concerns: One customer mentioned that the salon looks dirty, which may raise concerns about overall cleanliness and sanitation practices. This could deter potential customers seeking a clean and hygienic environment.

3. Language barriers: One negative comment suggests that staff members may not be responsive to customer complaints. This language barrier or lack of effective communication can lead to misunderstandings and unsatisfied customers.

4. Age-related preference: A customer suggested that the older staff members provide better service than the younger ones. Although this comment may be subjective, it could indicate potential issues related to staff training or skills development.

5. Limited service reviews: The feedback provided focuses mainly on haircuts, nail designs, and pedicures, leaving out reviews of other services offered at the salon. This may indicate a lack of customer feedback and visibility for other services, potentially limiting the salon's growth and diversification.

In conclusion, Yvonne's Beauty Salon has strengths in skilled staff, customer service, longevity, affordable pricing, and positive feedback on specific services. However, the salon also faces weaknesses such as inconsistency in service quality, hygiene concerns, language barriers, potential age-related preferences, and limited reviews of other services. These factors need to be addressed and improved upon to maximize customer satisfaction and attract a broader clientele.

Best TL Reviews

Came in today to get my hair cut into a long bob and I had the pleasure of getting taken care of by Julia and she absolutely Did an AMAZING job!!???????? I left this salon looking and feeling great!! Muchas gracias Julia!! ????????????

Un asco las uñas la primer mujer que me las hizo me dejo burbujas y negro bajo mi base blanca y luego me removio la pintura y pasaron a que hiciera otra es gel han pasado tres dias y se esta callendo, mala calidad le daría 0 estrella y luce sucia el area no lo recomiendo para nada

Excellent salon for hair and nails. Owner Yvonne is amazing with her acrylic nail designs, nail filing is on point, great customer service. Long time client 25+ years.

La peor peluquería del mundo no vayas. No reclames se molestan porque te quejas por el mal trabajo que te hacen.

Buena atencion, quede encantada con el sillon de masajes, quedaron lindos mis pies, bien consentida

I hate to say this but if you really want a good job just ask to be attended from the older people working on this place they will to a much better job they really love what they do.

Excelente atención!! Profesionales en todo lo concerniente al cabello y uñas!! La estilista es una artista del peinado!! 100% recomendados!!

Been a customer for 4+ years , and I’ve always had exceptional customer service. The reason why this is my go to nail salon. Pedicures are amazing and cheap $22. They also do really nice acrylic nails