Quick Facts About House Nails & Spa Inc
House Nails & Spa Inc is a nail salon with a mix of positive and negative reviews. In order to assess its strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, one recurring theme in the comments is the friendliness of the staff. Multiple customers mentioned that the employees at House Nails & Spa Inc were friendly and welcoming, creating a positive and comfortable atmosphere. This is an important attribute for a nail salon, as customers often seek a relaxing experience.
Another strength mentioned by some patrons is the quality of the service provided. One customer mentioned that their nails were done exactly how they wanted, while another mentioned that they have been coming to the salon for years and have always been satisfied with their services. This indicates that House Nails & Spa Inc has the ability to meet customer expectations and deliver a satisfactory outcome.
The convenience of scheduling appointments also seems to be a strength of this nail salon. One customer mentioned that they were able to make an appointment the day before and were seen around their appointed time. Being able to book appointments in advance and be seen promptly is important for customer satisfaction and convenience.
The small and cozy ambiance of House Nails & Spa Inc was mentioned as a positive attribute by one customer. This suggests that the salon creates a warm and intimate space, which can contribute to a more relaxing and enjoyable experience for customers.
Moving on to the weaknesses, one customer had a negative experience with a nail technician. They mentioned that the technician refused to do their nails after asking a simple pricing question. This incident showcases a lack of customer service and professionalism, which is a clear weakness for the salon. Customers should feel comfortable asking questions without fear of being refused service.
Another negative comment highlighted the high prices at House Nails & Spa Inc. The customer mentioned that the gel tip they received was not up to their standards and felt overpriced. This suggests that the salon may not provide good value for the prices they charge, which could be a weakness in attracting and retaining customers.
There were a few negative comments about specific nail technicians. One customer mentioned that they had a bad experience with Amy, stating that their nails were awful and that they had to wait an extra hour for their appointment. Another customer mentioned that they had a negative experience with Amy as well, stating that their nails were "the worst" and that she asked for a tip. These comments indicate that Amy may not provide consistent or quality service, which is a weakness for the salon.
There were also a few comments mentioning issues with appointment punctuality. One customer mentioned that they and three other women had to wait an extra hour for their appointments. Another customer commented that the salon is "not good at keeping" appointments. These comments highlight a weakness in the salon's ability to manage appointments and stick to a schedule, which can be frustrating for customers.
In conclusion, House Nails & Spa Inc has strengths in terms of friendly staff, quality service, convenient appointment scheduling, and a cozy ambiance. However, the salon has weaknesses related to customer service, high prices, inconsistent service from specific technicians, and appointment punctuality. These weaknesses should be addressed in order to improve the overall customer experience at House Nails & Spa Inc.
Best TL Reviews
First time visiting this Nail Salon since I do not live in NY. Very cute place! Is not that big.. small and cozy but they are very friendly! I made an appt the day before and was seen around my appt time. I love how Ammy did! She was very friendly and finished my fill in set within an hour.
Went here for years! Loved it the last time I was there the nail technician refused to do my nails because I asked a question about pricing. Just a general question. Disrespect is one thing I do not tolerate. Definitely never going back.
Worst nail salon ever, don’t waste your time to go there, Ammy did a terrible job in my gel tip and they’re so pricey.
Amazing they always get my bails done the way i want. Been coming here since i was 16 now im 30
i get my Meri pedi They done very nice
I can say at one time before CoVid they were THE BOMB!! The pedi crew is awesome it’s that Amy that’s my issue and my nails are awful!! I had an appt which they just not good at keeping anymore. Me and 3 other women waited an extra hour for our APPOINTMENTS. My nails were awful!!!! And I didn’t even get my pedi and she had the nerve to ask for a tip?!!!! You earn a tip if you have to ask you didn’t earn it! I’m only going to give it a mani n pedi attempt if they mess that up I’m done.
Stopped in to get a gift card for my Mother-in-law, very nice and friendly!
Called 5 minutes before and was luckily able to be seen right away. They do have powder dip and a wide range of regular and gel colors. Everyone is very friendly and skilled.
House Nails & Spa Inc Info
Amenities
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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