Hero image

Shirley's Mainline BBQ

+1 205-884-2760
21400 US-231, Ragland, AL 35131 United States of America
Open Today: 10:30 AM - 03:00 PM

Quick Facts About Shirley's Mainline BBQ

Shirley's Mainline BBQ has several strengths and weaknesses based on the comments provided.
Starting with the strengths, it is evident that the food at Shirley's Mainline BBQ is generally well-received. Multiple customers mentioned that the food was really good and one person even mentioned that they will stick with the BBQ from now on due to its tenderness. The BBQ salad and the hamburger steak were also praised by customers, highlighting the variety of options available on the menu. Additionally, the staff at Shirley's Mainline BBQ received positive feedback for their attentiveness and great service.
The atmosphere at Shirley's Mainline BBQ is another strength mentioned by customers. Many comments mentioned the nostalgic feel of the restaurant, reminiscent of old-time establishments with a restaurant, lounge, and pool hall atmosphere. The classic country music playing at a pleasant volume added to the overall ambiance of the place.
Another strength that seems to be appreciated by customers is the temperature of the restaurant. It was mentioned that the temperature was pleasant, neither too hot nor cold, which contributed to the overall dining experience.
However, there are a few weaknesses that should be addressed. One common complaint is the speed of service. Some comments mention that the service is not fast, and one customer even mentioned being late after waiting for a BBQ sandwich and slaw for 50 minutes. Although the food was deemed good, the slow service may be a deterrent for those looking for a quick dining experience.
Inconsistency with the food is another weakness mentioned by a few customers. One comment referred to the worst food ever, with burnt and gristly steaks. Another customer mentioned that their BBQ sauce was not served on the side as requested. These inconsistencies can lead to disappointment among customers and may affect their willingness to return.
Portion sizes and quality of certain dishes were also mentioned as weaknesses. In one case, a customer felt that the salad was very small and suggested that it should be enlarged. Another customer criticized the size and taste of the buttermilk pie, suggesting that the pie maker should be fired. These comments imply that there may be issues with portion control and consistency in the overall quality of certain dishes.
Despite these weaknesses, it is important to note that there are still positive comments about the food and service at Shirley's Mainline BBQ. This suggests that the weaknesses mentioned may not be consistent issues. However, the management should take note of these criticisms and address them to ensure a consistent and high-quality dining experience for all customers.


Best TL Reviews

We ate there for the first time today. The food was really good, the service was excellent and the atmosphere nostalgic. It brings to mind the old time restaurant, lounge, pool hall atmosphere. Yet, it does not have pool tables, nor does it appear to serve alcohol (don't quote me on that, I did not ask). There was classic country music playing at just the right volume!! I hate to eat at a place that has music blaring so loud that it's impossible to carry on a conversation. I can't tolerate freezing and shaking while I eat either. The temperature was pleasant here, neither too hot nor cold. All things taken together, a very nice experience. We will go back.
Not fast food... Not fast service, but it's good.
In and out in 50min for a BBQ sandwich and slaw. Nothing needs to be cooked to order and still made me late... Nothing spectacular...
But it was good.
Visited again April 2019 - nice young man waited on us, I ordered a pork bbq salad which was really good. I'm stickimg with their bbq from now on. So tender! My friend ordered the hamburger steak & said it was a little salty but otherwise he really enjoyed it.
If you like a lean burger & marinated steak you will love Shirley's Mainline. I haven't tried their ribs yet, but I will another time. My neighbor who was with me LOVED their hamburger steak. They have great fries, baked potatoes, and salad - and the young man who waited on us was very attentive.
Staff was wonderful, and the food would have been great had my BBQ sauce been on the side like I asked. But we are all human and mistakes happen.
Great food. Fast service I will definitely stop again if in this area!
Went to Shirley's Mainline BBQ tonight. Was looking forward to a great tender juicy steak like we've gotten there before. Well, not tonight. Worst food ever. After an hour and 15 minutes, waitress came out and said baked potatoes would be another 20 minutes, would we like another side....I told Randy I was not waiting another 20 minutes. He asked her if our steaks were already done. She said yes. So we got crinkle fries. Steaks were about burnt and full of grissle. We should've gotten up and walked out like several other people did. Will never go back. Between bad service and bad food.....it certainly wasn't worth $43.00. Just my opinion.
Was gonna eat there for the 1st time in forever. I called after they closed of course but I did offer them extra to cook my food. But what they don't know is they would have got 50 dollars each plus me paying for my meal. Merry Christmas.
Went to steak night last night. The steak was good and had a nice marinade. The salad was very small, The potato was good. The slice of toasted bread was ok. I got a piece of buttermilk pie to go. When I got home I found it to be ridiculously small and was not good. I would like to respectfully suggest that the salad be enlarged, the bread be improved and the pie maker be fired. I was surprised that there were only a few people on Friday night. Trinity the server was good.

Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Shirley's Mainline BBQ Info

Amenities

Service options
  • Takeout
  • Dine-in
Highlights
  • Great tea selection
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Offerings
  • Coffee
  • Comfort food
  • Kids' menu
  • Quick bite
  • Small plates
Dining options
  • Dessert
Amenities
  • Good for kids
  • High chairs
Atmosphere
  • Casual
  • Cozy
Crowd
  • Groups
  • Tourists

Today

Opening Hours

Monday Closed
Tuesday 10:30 AM - 02:00 PM
Wednesday 10:30 AM - 02:00 PM
Thursday 10:30 AM - 02:00 PM
Friday 10:30 AM - 08:00 PM
Saturday 10:30 AM - 03:00 PM
Sunday Closed

How to go there

Location