Quick Facts About Jade Nail Spa
Jade Nail Spa, based on the given comments, has several strengths and weaknesses.
One of the main strengths of Jade Nail Spa is the positive relationships and friendships formed between customers and the nail technicians. The comment states that one particular nail technician, Hanh, has been doing the customer's nails for years and has become a great friend. This highlights the strong customer service and personalized experience provided by the salon. Additionally, the owner of the spa is mentioned as being welcoming and friendly, creating a pleasant atmosphere for customers.
Another strength of Jade Nail Spa is their ability to accommodate customers with special needs or circumstances. In one comment, a customer who is undergoing chemotherapy states that the salon was able to provide a clear and long-lasting gel manicure that suited their medical treatments. The technician even went above and beyond by getting fans for the customer, who was feeling nauseous. This shows that the salon is sensitive to their clients' needs and is willing to adapt and provide exceptional service.
The affordability and convenience of the salon are also mentioned as strengths. One customer states that Jade Nail Spa is much less expensive compared to salons in Temple, GA. Additionally, the salon is commended for being ready and prepared for appointments, ensuring that customers do not have to wait unnecessarily. Quick and efficient service is a definite plus for customers who are looking for convenience.
Furthermore, some customers express their satisfaction with the quality of the nail services provided. One comment mentions that the nails always turn out perfectly and that the salon consistently delivers excellent results. This suggests that the technicians at Jade Nail Spa are experienced and skilled in their craft.
However, there are also weaknesses mentioned in the comments that need to be addressed. One customer complains about the unprofessional behavior of the owner, who apparently left the customer's service halfway to attend to someone else without washing her hands in between. This raises concerns about the hygiene practices of the salon and highlights a lack of professionalism.
Another weakness mentioned is the rushed experience and subpar service. One customer states that the salon rushed them from the moment they walked in, which can lead to a lack of attention to detail. Additionally, the issue of the water being cold and resulting in a foot burn suggests a lack of proper maintenance and attention to customer safety.
There is also a complaint about a billing issue, where the customer's card was charged twice, with an additional charge of $100. The comment also mentions the unhelpful customer service in resolving the issue, with the staff allegedly pretending not to understand and hanging up. This indicates a lack of accountability and good communication from the salon's management.
In conclusion, Jade Nail Spa has strengths such as building strong relationships with customers, accommodating special needs, affordability, convenience, and satisfactory results. However, weaknesses include unprofessional behavior from the owner, rushed and subpar service, lack of attention to detail and customer safety, and issues with billing and customer service. These areas need to be addressed and improved upon for the salon to maintain a positive reputation and ensure customer satisfaction.
Best TL Reviews
EVERYONE IN ATLANTA MUST COME HERE!! ???????? ASK FOR HANH! She has been doing my nails for YEARS!! And she has become one of my great friends! Owner is super welcoming! Really HAPPY with the results! Pleasant experience each time! ????
I needed a gel mani because my regular tech at my salon wasn’t available- and since this salon is close by I tried it again for the 1st time in years.
-Note: I also am in the middle of chemo and was having a very rough day with side effects & my gel nails were chipped and peeling-
They got me in at my appt time, I told her that I needed something clear & long lasting because of my medical treatments & that I wasn’t feeling well at all today ….
They were AMAZING!! She got fans for me since I was feeling nauseous, suggested SNS as a better choice because it lasts longer, did a cuticle trim and mani at no extra charge and the nails turned out perfectly! I couldn’t have described to her any better than what she was able to do!!!
I love my current nail tech, but will DEFINITELY come here again!
I know that there are some not nice reviews on here for this place- but for every negative comment (since people are WAY more likely to post a negative review) there are 5 more who had a positive experience like I did.
Check them out!!
This is the BEST place I’ve ever been for a mani/pedi combo AT THE SAME TIME, much less expensive than in TEMPLE, GA, and if you make an appointment, they’re ACTUALLY READY for you. Nail salon in Temple? You wouldn’t last 72 hours in Dunwoody, GA. Maybe you should model your business after a salon with great staff, owner remembers you, and I leave with a smile. Here? I leave angry, realizing that I just wasted my time, but at least I don’t waste my money getting my nails done in Temple!!!
The owner is extremely unprofessional. She was literally doing my nails. Got up and started doing someone’s eyebrows in the middle of my service and she did not wash her hands in between. She is extraordinarily rude. My manicure was trash as well. The attached photo is just 4 days after my manicure.
My nails are always on pointtt honey. idk how they have 3 stars ppl salty fr but I've been coming here over a year and they slay em every time mammm
Rushed me from the moment I walked in ( close to closing time ) I called before coming to assure someone would be available first … water was cold that was filling the spa ????♀️ let her know , now I have a burn on my foot from telling me to put my food in with boiling hot water still running in the spa .. Don’t do it
They charged my card for one price. And two days later they charged my card for $100 more plus $10 tip that i gave in cash. When called to ask about it they acted like they didn’t understand English. And hung up on me. Never got my money back .
Jade Nail Spa is my go to when I can get in with my usual nail tech and I love them...they’re always clean.. polite and fast (will get you I n and out) but they don’t compromise on their work, you as a customer just have to be really detailed about what you want..,I always find it best to bring a reference picture but I like that they ALWAYS ask me what I think before moving on to the next step.
Place Pictures
Jade Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
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