JC Joy Beauty Supply

+1 770-485-2407

2550 Cobb Pkwy SE UNIT 15/100, Smyrna, GA 30080 United States of America

Open Today: -

Quick Facts About JC Joy Beauty Supply

JC Joy Beauty Supply Place has both strengths and weaknesses based on the comments provided.

One of the strengths mentioned is that the store usually has a wide variety of products and is fully stocked. This is important for customers who are looking for specific items and want a convenient one-stop shop for all their beauty needs. Additionally, customers appreciate the reasonable prices at JC Joy Beauty Supply Place, which can be a significant factor in deciding where to shop for beauty products.

Another strength is the friendly and helpful staff mentioned in multiple comments. Having cheerful and polite employees creates a positive shopping experience and encourages customers to return. It is especially important for employees to be attentive and helpful in a beauty supply store where customers may have questions about specific products or need assistance finding items.

The location of JC Joy Beauty Supply Place also seems to be a strength for some customers. Being conveniently located off Cobb Parkway allows for easy access for customers, including mobile stylists like one of the commenters. Being in a plaza with other stores can also be convenient for customers who want to do multiple types of shopping in one location.

However, there are also several weaknesses mentioned in the comments. One common complaint is poor customer service towards certain racial or ethnic groups, specifically African American customers. This is a serious issue as it not only affects the individual customers who experience this treatment but also reflects negatively on the store's reputation as being discriminatory. This can lead to a loss of business from those targeted populations and should be addressed and rectified by the store management.

Another weakness mentioned is pricing inconsistencies and discrepancies. One commenter mentioned being charged a higher price for a product than it was advertised for. This shows a lack of attention to detail and customer satisfaction on the part of the store. Customers should be able to trust that the listed prices are accurate and that they will be charged correctly for their purchases.

Furthermore, one commenter mentioned that the wig selection at JC Joy Beauty Supply Place was pricier compared to other locations. This could be a disadvantage for customers who are price-sensitive or have other options for purchasing wigs at lower prices. It may be beneficial for the store to evaluate their pricing strategies to remain competitive in the market.

In conclusion, JC Joy Beauty Supply Place has both strengths and weaknesses based on the comments provided. The store's strengths include a wide variety of products, reasonable prices, and friendly staff. However, weaknesses such as poor customer service towards certain racial groups, pricing inconsistencies, and higher prices for certain products need to be addressed in order to provide a better overall shopping experience for all customers.

Best TL Reviews

I will not shop here again. On what will be my last visit, a worker followed me and stood at the end of an every aisle i was in watching me browse products WITHOUT even offering assistance. I am a regular patron but this was a very disgusting treatment & shopping experience for the black shoppers who make up their target population.

Dear Black Brothers and Sisters,

Stop shopping here. They do not appreciate nor respect our black dollars. The store closes at 8 pm. I had 10 mins left to before the shop I asked about a wig he yells, “no we are closed.” I was already in the store and made a purchase. I was not looking to browse through wigs I asked for a specific one.

Other black women were shopping he continues to yell. We are the only ones keeping this business afloat. Until they appreciate and understand our buying power stop shopping here!

I like this beauty supply....they usually always have what I'm looking for. The prices are reasonable and the people are nice.

Looks small but it's actually pretty big in there with LOTS of everything!! There were two helpful attendants on the floor and a cashier - not just one or two people that always seem to be busy or BOTHERED like other places. They were cheerful, polite, and helpful. Prices were fine and like I said they had everything! Will go out of my way to come here again.

I usually don't have a favorite beauty supply because I've been a licensed Master Cosmetologist over a decade, lol...but this store is one of my faves. I visit 3 to 4 times a week picking up items for my clients. They are conveniently located off Cobb Pkwy which is another plus for a mobile stylist like myself. Smooches????????❤

Nice clean and a helpful staff. I went in the other day and I see they've increased their inventory, so now they have a few more products that they didn't usually carry so happy about that because this place is closer to home and it's in a plaza with so many other stores so I can get all my shopping done in one location. Let me also make mention that if you like wigs they have a decent wig selection, however their wigs are a little bit more pricier that what I've seen in other locations.

For roughly 10 yrs. I've been shopping at Joy Beauty Supply. They always have everything that I'm looking for, they have a very clean store, fully stocked, and have very reasonable prices. They are always my 1st choice when going to a bss. They are very nice and always helpful.????

Older lady charged me $21+ for Shea Moisture Strength & Restore Treatment Masque that was priced $14.99. This price was validated by the man stocking the shelves. However, this female insisted it was $21+ and refused to acknowledge the advertised price. This stuff is no more than $13.99 on average. Check the listed price with what you were charged and know the average price of your purchase! Or simply, DON’T SHOP HERE! I returned the product and purchases elsewhere at $ 11.99! I suggest to go around the corner on Cumberland to Elite Beauty Supply. It’s large; has everything and the people there are very nice and helpful.