Jenny's Nails & Spa

+1 616-259-7339

6246 28th St SE, Grand Rapids, MI 49546 United States of America

Open Today: -

Quick Facts About Jenny's Nails & Spa

Jenny's Nails & Spa has several strengths that contribute to its positive reputation, as evidenced by the comments above. Firstly, the salon is currently undergoing a remodel, which indicates that the owners are invested in providing a visually appealing and updated space for their clients. This shows a commitment to creating a welcoming and comfortable environment.

In addition to the remodel, Jenny's Nails has a wide range of nail polish colors available and has expanded their pedicure options, including the new Volcano Pedicure. This demonstrates their willingness to adapt to client preferences and provide a diverse range of services to meet different needs and preferences.

Another strength of Jenny's Nails & Spa is the quality of their services. Multiple comments highlight the exceptional pedicures and manicures received at the salon. Clients consistently mention that the staff is friendly, professional, and takes pride in their work. This indicates that the salon has skilled technicians who are able to consistently deliver high-quality services.

The positive comments also mention the salon's ability to accommodate clients quickly and efficiently. Clients appreciate not having to wait long for their appointments, which is crucial in providing excellent customer service and convenience.

Jenny's Nails & Spa receives praise for their attention to detail and ability to meet client expectations. Clients mention how their nails turned out exactly as they envisioned, and how the nail technicians took the time to check in and ensure satisfaction throughout the process. This personalized approach contributes to a positive and satisfying experience for clients, and is likely a result of the staff's commitment to customer service.

Furthermore, Jenny's Nails & Spa has managed to build a loyal customer base, as mentioned by one of the comments. The fact that there are many regulars speaks to the salon's ability to retain clients, suggesting that they consistently provide a positive experience that keeps customers coming back.

However, there are also weaknesses that need to be addressed. One comment mentions a serious issue with cleanliness and hygiene, specifically the presence of fungus on nails. This is a significant concern and reflects poorly on the salon's practices. It is essential for Jenny's Nails & Spa to address this issue immediately, thoroughly clean and sanitize their tools and equipment, and implement strict hygiene protocols to prevent such incidents from happening in the future.

While the majority of comments are positive, it is important to address any negative experiences or concerns raised by clients. Demonstrating a commitment to improving and addressing such issues will help maintain the salon's reputation and ensure the satisfaction and safety of their clients.

In conclusion, Jenny's Nails & Spa has various strengths, such as a visually appealing environment, a wide range of services, skilled and friendly staff, and a commitment to customer satisfaction. However, there is also a weakness in terms of cleanliness and hygiene, as mentioned in one comment. Addressing this concern is crucial to maintaining a positive reputation and ensuring the well-being of clients. Overall, Jenny's Nails & Spa appears to be a salon that provides high-quality services and strives to meet client expectations.

Best TL Reviews

The salon is in the process of a remodel still but is already looking amazing. The revamp will be finished by the end of summer. Jenny’s nails stocked up with so many new colors and they’ve added more pedicure options on the menu! Be sure to ask about the new Volcano Pedicure (VIP pedi). The massage is unbeatable and leaves your legs & feet feeling replenished and moisturized.

A new friend recommended Jenny’s Nails and it was a great experience. Mindy & Leo were friendly and professional. Best pedicure I’ve had in a couple of years. Love my nails - just the way I envisioned.

I just got my nails done today and they turned out amazing! They got me in very fast. Everyone is very friendly and my nail tech truly did a beautiful job! Will definitely be coming back here.

I won't go anywhere else! They can do anything from a simple manicure to awesome designs, but you'll never be disappointed. They care about their clients, and you can tell there are a lot of regulars- which says a lot about them as well. I have been to my fair share of nail salons, and this one knocks them all out of the park in every aspect.

Every 4 weeks we get a pedicure and wife gets nails done also. Same operators always. They do a wonderful job. Im offered water or a soft drink, that's nice. The whole staff makes me feel like a good friend.

I’ve been going to Jenny’s for a few months and would always get a pedicure & manicure done at the same time. I got acrylics done for the most recent service. As my nail was falling off over time, i noticed fungus on my thumb. Then a few days after, the next nail falls off and surprise, fungus again! I was a loyal client since the summertime and I’m so disgusted by the lack of cleanliness . One of my toes had fungus as well. The fungus first appeared October 31 and til this day (December 16) the fungus is still visible on the nail.

Just WOW! Fabulous!

I am still in shock over how perfect and how quickly Jenny did my nails. She is such a pleasure to talk with, very curious of your every nail desire (she asks during every step if you're liking them or would like to change something.) What a gem I have found! I truly hope you consider making this your regular place because it's well worth the trip to Cascade! I did gel nails with Shellac and LOVE them! Make an appointment as they have been there for three years and have a solid client base built, so if you would rather not wait, book ahead! Thank you, Jenny!

I love Jenny, she dose a great job on my nails every time I go and see her. My mom goes to her to and just love her. My kids are always excited when she did the design on their nails.